topic Re: Are your packages arriving intact? in Community Chat

Are your packages arriving intact?

LdyBugz — Sun, 29 Aug 2021 18:43:34 GMT

Have your packages been o.k. lately? These are how my last two packages from QVC arrived. One delivered by UPS and the other just delivered by USPS. Luckily the contents were fine. But it almost looks like both deliveries were opened on purpose to see the contents. 🤔

Re: Are your packages arriving intact?

Miss Pepsi — Sun, 29 Aug 2021 18:46:28 GMT

I have only ordered 2 things recently, one of them Davids book which will not ship til October 26 the other was Valerie Parr Hill Hurricanes and they arrived like that. I was sick to death and afraid to open them. Happy to report all was well inside the package. I will say though even though they were ok, I thought they were packaged poorly, not by QVC but by the Vendor.

Re: Are your packages arriving intact?

millieshops — Sun, 29 Aug 2021 18:52:27 GMT

@LdyBugz So far I haven't had anything at all like that. Nor have I heard complaints from my neighbors.

Makes me suspicious of whoever is the delivery person (not company necessarily) on your route. Also makes me happy that right now I am not shopping for much a thief could easily carry away. Gotta be really determined to steal a ton of flooring or 5 gallon paint cans.

Re: Are your packages arriving intact?

LdyBugz — Sun, 29 Aug 2021 18:56:34 GMT

@Miss Pepsi Yeah I was afraid to look inside the packages, too! The most damaged one was from a vendor and the second one was QVC packaging. I recently had one of those grey, plastic bags arrive recently and it was ripped open a bit and retaped. I have never had this happen with things ordered from Amazon or anywhere else.

Re: Are your packages arriving intact?

On It — Sun, 29 Aug 2021 18:59:41 GMT

@LdyBugz Having worked in retail and helped receive shipments, those boxes look like the ones we received inside a master carton. They were designed to contain a specific item and protect it from damage. They are a thinner quality cardboard and should be packed inside another box. They are not sturdy enough for the rigors of shipping.

Re: Are your packages arriving intact?

Texas Gray Wolf — Sun, 29 Aug 2021 19:00:31 GMT

My Farmer Jon's popcorn arrived in a very similar condition........the outer cardboard box look liked it busted open in transit, stuffed with black plastic recyclable bags then retaped. Fortunately, the popcorn was intact in their individual bags even though they were originally thrown into the cardboard box with no packing. Don't know what's been happening with the outbound transportation shipments, but it's not what it used to be..........

Re: Are your packages arriving intact?

eddyandme — Sun, 29 Aug 2021 19:02:58 GMT

Yes and no, but nothing yet as bad as the one pictured! Were multiple items sent in that box?

One thing,kinda related, the UPS man told me that when things are packaged in a much larger box there's a tendency of items getting damadged (bouncing around in box). He mentioned this when I told him a couple items were sent together in a much larger box.

I've noticed lately, amazon and chewy insert "puff pillpws" so things don't bounce around.

Re: Are your packages arriving intact?

LdyBugz — Sun, 29 Aug 2021 19:03:55 GMT

@millieshops Yes it makes me suspicious! Hope your flooring arrives o.k.!

Re: Are your packages arriving intact?

tends2dogs — Sun, 29 Aug 2021 19:06:05 GMT

I recently got a delivery from Walmart via Fed EX. I checked the tracking and it said delivered at the front door by Fed EX. Actually it was crammed into the back of our mailbox. Is that legal? Can they utilize your mailbox? I saw the FedEX truck so I know it wasn't delivered by my mailman.

I had another package show it was delivered to our front door, again by Fed EX. I never received that package. Walmart gave me credit, but what a hassle.

The packages that I do receive have been in pretty good shape.

Re: Are your packages arriving intact?

LdyBugz — Sun, 29 Aug 2021 19:11:08 GMT

@eddyandme The top package was ceramics from a vendor, so just one item. The second, less damaged package was three clothing items. As for Amazon, they always package nicely, so far anyways!

Re: Are your packages arriving intact?

World Traveler — Sun, 29 Aug 2021 19:14:26 GMT

Yes, my packages from QVC are always in good condition. Sometimes I wonder that they are because there may be a couple of smaller boxes within a big box, where there is plenty of room for crushing during shipment could happen, but I can't complain of any problems.

Re: Are your packages arriving intact?

luvmybeetle — Sun, 29 Aug 2021 19:14:47 GMT

Yes, I received a taped together box of Home Reflection set of towels. It was completely destroyed and totally taped together. The towels inside were perfectly fine and I couldn't imagine it. I sent a message to QVC to let them know. It was just awful to look at.

Re: Are your packages arriving intact?

geezerette — Sun, 29 Aug 2021 19:15:20 GMT

@On It wrote:
@LdyBugz Having worked in retail and helped receive shipments, those boxes look like the ones we received inside a master carton. They were designed to contain a specific item and protect it from damage. They are a thinner quality cardboard and should be packed inside another box. They are not sturdy enough for the rigors of shipping.

I've noticed many more of these types of packages arriving lately and I also thought they were not packaged to be shipped without being inside another box.

Re: Are your packages arriving intact?

LdyBugz — Sun, 29 Aug 2021 19:15:32 GMT

@tends2dogs I wouldn't think that FedEx is allowed to access your mailbox. Good question!

Re: Are your packages arriving intact?

geezerette — Sun, 29 Aug 2021 19:19:19 GMT

@LdyBugz wrote:
@tends2dogs I wouldn't think that FedEx is allowed to access your mailbox. Good question!

@LdyBugz

@tends2dogs

I've had small packages put in my mailbox by FedEx too. No other shipper (besides USPS) has done this.

I've found with the FedEx here the quality of service depends a lot on the particular driver. I've also had FedEx boxes dropped in the middle of my driveway, not even brought up to the house/garage.

Re: Are your packages arriving intact?

LdyBugz — Sun, 29 Aug 2021 19:19:59 GMT

@geezerette Seems that they might be trying to cut costs then with subpar packaging and then rolling the dice that the package arrives o.k..

Re: Are your packages arriving intact?

golding76 — Sun, 29 Aug 2021 19:25:52 GMT

My most recent unsatisfactory experiences with QVC shipping have involved earrings (they were costume jewelry).

They had supposedly been "Delivered" but they had not been delivered. Two different shipments in two different months were involved. Nor have they ever been delivered in the several months since supposedly being delivered.

My suspicions run to theft, too. I think someone with access to the packages thought that precious stones and gold or silver were involved in a piece of jewelry. They opened the packages and found costume jewelry. LOL Then, they had the gall to mark the earrings as delivered.

Why do I think this? Because a credit card offer arrived in my mailbox with the envelope torn open exactly where the credit card had been. It was crudely taken from the envelope. Of course, the card was not authorized for use, but the thief was hoping for another outcome, I am sure.

Re: Are your packages arriving intact?

geezerette — Sun, 29 Aug 2021 19:25:07 GMT

@LdyBugz wrote:
@geezerette Seems that they might be trying to cut costs then with subpar packaging and then rolling the dice that the package arrives o.k..

@LdyBugz

That occurred to me. Or because production and delivery are so precarious now they're trying to cut down shipping time as much as possible by having more things sent directly from the vendors.

Or both.

Re: Are your packages arriving intact?

Teddie — Sun, 29 Aug 2021 19:28:52 GMT

@tends2dogs wrote:
I recently got a delivery from Walmart via Fed EX. I checked the tracking and it said delivered at the front door by Fed EX. Actually it was crammed into the back of our mailbox. Is that legal? Can they utilize your mailbox? I saw the FedEX truck so I know it wasn't delivered by my mailman.

I had another package show it was delivered to our front door, again by Fed EX. I never received that package. Walmart gave me credit, but what a hassle.

The packages that I do receive have been in pretty good shape.

@tends2dogs I just had the same issue this last week. I ordered several things from Walmart, which included 2 40oz bags of Caribou coffee. Tracking says it was delivered to front door but it’s nowhere to be found. Looks like I’m going to have to let them know, but it’s a pain to deal with.

Re: Are your packages arriving intact?

KatieB — Sun, 29 Aug 2021 19:29:46 GMT

Yes.