topic Re: informed delivery in Community Chat

informed delivery

catter70 — Wed, 21 Jul 2021 18:45:53 GMT

I signed up for this yesterday a.m. after receiving my code. It says today that I'm getting no mail, but I received 3 magazines. Is this only for certain mail or do I need to do something more?

Re: informed delivery

Mz iMac — Wed, 21 Jul 2021 18:49:39 GMT

@catter70 wrote:
Is this only for certain mail or do I need to do something more?

NOPE!

"magazines" are not considered "mail."

Re: informed delivery

catter70 — Wed, 21 Jul 2021 18:51:57 GMT

@Mz iMac , thanks. That was one of the reasons I signed up, too. Seems my magazines don't always reach me.

Re: informed delivery

Mz iMac — Wed, 21 Jul 2021 18:55:27 GMT

@catter70 You can still tell if you go to their mail site.

Note that is says "mailpieces" & how many you received on any particular day.

Re: informed delivery

Mz iMac — Wed, 21 Jul 2021 19:02:52 GMT

@catter70 I forgot to add......

If you are not receiving your magazines and/or you are receiving them late complain rigiht on the site. Go to Support>Missing Mail-The Basics.

It has happened to me. In my case, I "suspected" a postal worker was taking my magazine & mailing to me at a later date. I could tell my magazine was "used." After I complained, no more problems.

Re: informed delivery

SilleeMee — Wed, 21 Jul 2021 19:21:22 GMT

My packages never show up on my Informed Delivery notifications. Just loose letters are shown. I know I have packages coming but they never show them.

Re: informed delivery

Kachina624 — Wed, 21 Jul 2021 19:26:46 GMT

@catter70 This service is extremely inaccurate and IMO pretty much a waste of time. Yesterday it told me no packages and I got three from QVC. On occasion it has told me I only had junk mail so I didn't even go to my rural style curbside mailbox only to discover a package had sat in it overnight. Don't trust it.

Re: informed delivery

Mz iMac — Wed, 21 Jul 2021 19:27:50 GMT

@SilleeMee wrote:
My packages never show up on my Informed Delivery notifications. Just loose letters are shown. I know I have packages coming but they never show them.

@SilleeMee That's your local PO fault/doing.

Mine scans the package lables. I don't see the actual package, just the address lables of where /who the package came from.

Re: informed delivery

SilleeMee — Wed, 21 Jul 2021 19:31:23 GMT

@Mz iMac wrote:
@SilleeMee wrote:
My packages never show up on my Informed Delivery notifications. Just loose letters are shown. I know I have packages coming but they never show them.
@SilleeMee That's your local PO fault/doing.

Mine scans the package lables. I don't see the actual package, just the address lables of where /who the package came from.

@Mz iMac

If you saw my PO then you'd know why that's true...LOL!

Re: informed delivery

catter70 — Wed, 21 Jul 2021 19:35:50 GMT

@Mz iMac , that's where I looked and it says 0 pieces of mail. Guess, I'll just have to hope that it helps to some degree, though it doesn't seem like it was worth my while.

Re: informed delivery

Mz iMac — Wed, 21 Jul 2021 19:34:32 GMT

@Kachina624 I guess some PO are lazier than others.

Re: informed delivery

Mz iMac — Wed, 21 Jul 2021 19:37:18 GMT

@catter70 wrote:
@Mz iMac , that's where I looked and it says 0 pieces of mail.

@catter70 "Magazines" are not considered "mailpieces." At least at my local PO.

Re: informed delivery

Mz iMac — Wed, 21 Jul 2021 19:41:47 GMT

The small dinky PO in the town my youngest brother lives has a FULL SERVICE Passport office!!!!

Re: informed delivery

geezerette — Wed, 21 Jul 2021 19:58:33 GMT

@catter70 wrote:
I signed up for this yesterday a.m. after receiving my code. It says today that I'm getting no mail, but I received 3 magazines. Is this only for certain mail or do I need to do something more?

@catter70

If you read your Informed Delivery emails, they say "Coming To Your Mailbox Soon". It doesn't necessarily mean you'll get each and every piece that particular day. Usually I do receive everything the day of the email, but not always. Sometimes a letter will come a day or two later. So I keep an eye out for it. If you don't receive something within a few days, it tells you to report it to the USPS.

Since you just signed up for the service yesterday, your packages were already in the system and it was too late for a notification to you. Like @Mz iMac , I receive a notification on the email if I'm receiving a package. It doesn't scan the package like it does the letters, but it will give you the tracking number and sender name below the letter scans.

It also doesn't scan magazines or large envelopes, only letter size. It will only say you have a piece of mail that they don't have an image for.

Re: informed delivery

geezerette — Wed, 21 Jul 2021 20:23:34 GMT

@Mz iMac wrote:
The small dinky PO in the town my youngest brother lives has a FULL SERVICE Passport office!!!!

@Mz iMac

So does mine! It's the only Post Office in town.

Re: informed delivery

Chessa35 — Thu, 22 Jul 2021 13:11:55 GMT

Both my mail pieces and pkgs show up , on my informed delivery .

Re: informed delivery

Sage04 — Thu, 22 Jul 2021 14:39:33 GMT

I´ve had this service for years and so far I have to give credit to the Postal Workers at my Post Office.

Even though notification for packages show up on my Informed Delivery list, I still check the tracking from where I ordered to see if it was delivered at my box or at my front door.

Re: informed delivery

Spurt — Thu, 22 Jul 2021 18:02:23 GMT

@catter70

If USPS does not have a mailing piece they wont show the item....happens with some of the junk mail too...... once in awhile Informed Delivery will be a day behind too....But most of the time I do find it helpful especially when there's actually an important piece of mail waiting for me, then I know to high tail it down to the Mailbox!!! (health insurance, bank info, cards etc)......

Re: informed delivery

DiAnne — Thu, 22 Jul 2021 19:57:34 GMT

Mine also does not show magazines, grocery ads or "junk mail". I get pictures of everything else. The packages are listed but with no pictures. I don't have a locking mail box so I like to know what is coming.

Re: informed delivery

Duckncover — Thu, 22 Jul 2021 20:29:09 GMT

I have had informed delivery for a few years. It will only send you photos of mail that is scanned, so mostly first class mail and some junk mail pieces. We have such awful mail service in our area, it basically helps me know what mail I didn't get. It doesn't scan packages, only the label, so you will know the sender; then you'll know what is coming. Overall, it's very helpful. Good to know if it is worth the walk to the mailbox when it's raining!
Many packages I have received didn't show up since they were processed by UPS, then handed off to USPS for delivery