topic Re: Fed Ex Delivery in Community Chat

Fed Ex Delivery

qvcfreak — Tue, 13 Jul 2021 02:10:36 GMT

Yesterday I ordered an expensive item from eBay. Today after work I was catching up on my emails and checked on my order and it said delivered shortly after 3p but I had no package.

i called Fed Ex and I could never get a live person. I went outside and there was a Fed Ex guy at my neighbors. I asked him and he was kind enough to go around to see if it was delivered to the wrong house. He also gave me number to live person.

i called and was told it was delivered to New Jersey, I’m in Texas and for me to call them back tomorrow to get package back on delivery. Has this happened to anyone?

Re: Fed Ex Delivery

Kachina624 — Tue, 13 Jul 2021 03:03:02 GMT

With Fed Ex anything is possible, although they usually do get the right state. I shudder when I find a package is being delivered by them.

Re: Fed Ex Delivery

FancyPhillyshopper — Tue, 13 Jul 2021 05:18:12 GMT

Perhaps the shipper did not write your address clearly enough on the label.

I find FedEx to be pretty accurate, but they have different levels of service--express versus ground. I have used them with one of my jobs and they have a lot of services to offer, such as up-to-the-moment tracking, etc.

If you call and get a computer voice you can keep asking for an agent and they will eventually connect you to a live person.

You should let the sellers know ASAP about the problem--hopefully they had insurance and can intervene to assist with the correction of the delivery.

I hope you receive your item soon!

Re: Fed Ex Delivery

songbird — Tue, 13 Jul 2021 13:05:45 GMT

@qvcfreak wrote:
Yesterday I ordered an expensive item from eBay. Today after work I was catching up on my emails and checked on my order and it said delivered shortly after 3p but I had no package.

i called Fed Ex and I could never get a live person. I went outside and there was a Fed Ex guy at my neighbors. I asked him and he was kind enough to go around to see if it was delivered to the wrong house. He also gave me number to live person.

i called and was told it was delivered to New Jersey, I’m in Texas and for me to call them back tomorrow to get package back on delivery. Has this happened to anyone?

Yes. I ordered a jean several years ago. It showed up as delivered. I didn't see it. Hunted the neighborhood looking for it. I had to call the company (Shopbop) and tell them I didn't get the pants. I don't know if they believed me. I called FedEx. Not much help there. They finally said they would try to find it. It was delivered to Michigan. My address but different state! Tuns out it got put on the wrong truck. Person in Michigan notified FedEx. 2 days later, a package got HURLED (no other way to describe it) actually thrown on my porch. Good thing no one was standing on it. The FedEx continued down the street. I think the guy threw it while the truk was moving. My husband heard the thump and got it. It was my jeans. Such fun. Since then, I've not been a fan of FedEx.

Re: Fed Ex Delivery

gardenman — Tue, 13 Jul 2021 13:13:29 GMT

Fed-Ex is a bit of a disaster here. I cringe when I see something is coming via Fed-Ex. UPS and the mail are great here, but Fed-Ex is a disaster. For over a decade they had our address listed as being in another city. Our packages would get loaded onto that truck instead of the truck servicing my city and spend a day or two riding around on the wrong truck before getting put on the right truck.

I had eight exotic snails that I paid extra to have shipped by two-day air earlier this year that took over nine days to get here. Fed-Ex blamed bad weather for the delay. The weather at every place the snails went was nearly perfect though. Suffice to say the snails were dead upon arrival. When it absolutely, positively has to get there, use someone else. Fed-Ex is horrible. Their customer service tried to explain how bad weather somewhere far away from where my packages were could affect my shipment, but it made no sense.

Re: Fed Ex Delivery

Pook — Tue, 13 Jul 2021 13:46:26 GMT

Fed Ex is the only shipper I have had a lot of problems with.

Re: Fed Ex Delivery

Venezia — Tue, 13 Jul 2021 13:56:30 GMT

I'm expecting a package via FedEx today. So far I haven't had any problems with them and their delivery person always rings the doorbell before driving off.

UPS is very reliable here, but they just leave the package; no doorbell ring.

The biggest problem we have is with the local post office. Two or three times in the past ten days we've had someone else's mail in our box. We figure they must have a sub delivering it, as our usual guy is fine. Once we got an entire packet of mail with the mail for several other homes; elastic bands wrapped around it. That bundle I took to the post office - I wasn't going along the road delivering it!

Re: Fed Ex Delivery

qvcfreak — Tue, 13 Jul 2021 20:24:38 GMT

I called Fed Ex this morning and after some time, I was told package would be delivered July 16 by 6p. I don't feel comfortable at all. The item was expensive and I was not issued a tracking number or anything other than the one I already have which states item was delivered.

They took my email address and so far I haven't received anything. Not very happy and this is the first time I've had any problems with Fed Ex.

Thanks everyone for your input and your issues with Fed Ex.

Re: Fed Ex Delivery

Venezia — Tue, 13 Jul 2021 21:43:29 GMT

Soooooo...I spoke too soon about FedEx. Or perhaps I just jinxed myself.

My long-awaited package arrived this afternoon. And right there, under the "Fragile - Handle with Care" sticker was about a six-inch gash.

And inside, my new Nine Stars trashcan with two small dents in it! I've already phoned the company with the 1-866 number given and got a recording that they were all busy and to leave a message. So far no one has returned my call and that was hours ago.

Two weeks it took to get to me and now this?

Re: Fed Ex Delivery

proudlyfromNJ — Tue, 13 Jul 2021 21:53:35 GMT

We ordered two twenty pound bags of birdseed the other day. I noticed a Fed Ex truck outside today but paid no attention as the house across the street gets huge deliveries every day. Well I looked out another window a few hours later and saw a big Chewy box at the bottom of the driveway. I went out and the box had been all taped up but empty. Found out husband put them in his car when he went out and left the empty box. UPS never leaves stuff at the bottom of the driveway.

Re: Fed Ex Delivery

Tribesters — Tue, 13 Jul 2021 22:10:16 GMT

@qvcfreak

Is it possible the seller gave you an incorrect tracking number?

Re: Fed Ex Delivery

Drythe — Tue, 13 Jul 2021 22:14:05 GMT

We have good service with Fed-Ex.

Re: Fed Ex Delivery

LillyandHobo — Tue, 13 Jul 2021 23:16:29 GMT

I am not a huge fan of Fedex. I get UPS and never an issue. A few months ago FedEX deleivered a very expensive item to a sorting table at an outdoor mail area where I live. We have a huge deck for deliveries and our address was clearly written on the label. Thank Goodness a lady in our community contacted us and asked if we knew the package was sitting there. They have also delivered two separate rug orders to a wrong address and left another expensive order on the porch of a neighbor and he brought it to us, If it hadn't been for nice/honest neighbors we would have had several hundreds dollars in lost merchandise. NOW I look at all options for delivery before I order something. I try to make sure it's not through them! Heck even though the mail is slower than slow they usually find me!

Re: Fed Ex Delivery

homedecor1 — Wed, 14 Jul 2021 00:56:02 GMT

I will pay EXTRA when mailing any important items to use UPS.

Today I had to mail some very important medical documents - I paid a "premium" charge but NO WAY was I trusting USPS or Fed Ex to LOSE THEM...

UPS drivers actually are employed by UPS and I'm yet to have a missing or misdirected package/letter delivered by them.

It's worth the extra $$$

Re: Fed Ex Delivery

GingerPeach — Wed, 14 Jul 2021 05:14:10 GMT

And I thought it was just me. FedEx is the worst here. UPS is the best; USPS is next best.

;

Re: Fed Ex Delivery

Lipstickdiva — Wed, 14 Jul 2021 14:25:12 GMT

I do not care for FedEx at all. Their deliveries have been terrible. Delivery dates constantly get moved further and further out. I had a package that was "out for delivery" that was not delivered for a week. I kept getting text messages that delivery was delayed and the next day another text telling me the item was out for delivery.

My office sent out checks via FedEx overnight and they were never delivered. When we contacted them, we were told they got delayed in I believe Maryland. We are in Ohio. 3 days later and they were still "stuck" in Maryland. This was in January and to date they have never been delivered and we have never received them back. And FedEx refused to refund us for the overnight charges. A stop payment had to be put on the checks which cost over $200.00.

Re: Fed Ex Delivery

Spurt — Wed, 14 Jul 2021 16:46:50 GMT

Ive had LOTS of problems with Fed-Ex....

Re: Fed Ex Delivery

qvcfreak — Wed, 14 Jul 2021 20:40:54 GMT

@Tribesters wrote:
@qvcfreak

Is it possible the seller gave you an incorrect tracking number?

I don't think so because when Fed Ex pulled it up, it had my address and didn't know why if it had just been dropped off at the location as to why it was saying delivered.

I'm still not comfortable as now I have no way of tracking it. I called again and now when I enter the tracking number it says that a claim has been submitted and all parties will be reviewed. I have no idea what that means but the lady I spoke to early yesterday did say I would receive it on the 16th by 6p so I'm anxiously waiting for the 16th.

Re: Fed Ex Delivery

agb80 — Thu, 15 Jul 2021 06:25:33 GMT

Fedex is ok where I live but I'm looking forward to their new and improved vans because they will be air conditioned although that could mean the cab area only...don't know. Amazon Prime frequently uses privately owned air conditioned cars to deliver packages; not sure if their modern looking vans also have it but I do occasionally buy supplements and I appreciate that at least they spend the last leg of its journey with air conditioning.

Re: Fed Ex Delivery

qvcfreak — Sat, 17 Jul 2021 18:25:58 GMT

Update - I received my Fed Ex package this morning. I love my new chain and it fit perfect on my Bible pendant. Chain is strong and weighty, 10 grams and great price.