topic Re: Those who have Tracfone check your account- make sure you're not on auto refill in Community Chat

Those who have Tracfone check your account- make sure you're not on auto refill

sgraham30 — Fri, 25 Jun 2021 14:59:48 GMT

If you have Tracfone, check your account to make sure that you haven't been enrolled in their auto refill program. I had a pending charge for auto refill pop up in my checking account today when I went to balance my checkbook. I've never signed up for auto refill, nor did I authorize it, preferring to buy the refill card when I can get it at a discount.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

Mistreatedbycs — Fri, 25 Jun 2021 15:12:20 GMT

Maybe it's just me and many do but I will never link my checking account to my phone.

I'm so out of it, I control my checking account, nothing is auto paid unless I pay it. People say they don't have "time", you make time because you work so hard to earn the cash, you need to control it, not some machine. Sorry, just ranting.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

KingstonsMom — Fri, 25 Jun 2021 15:17:58 GMT

@Mistreatedbycs

I agree, we do not have our checking account linked to ANYTHING on line, nor do we pay our bills online from our checking account.

DH is an IT Specialist for the Federal Government, working IT on some top secret military installations and he has never allowed it.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

geezerette — Fri, 25 Jun 2021 15:25:46 GMT

I have a couple of automatic payments linked to a credit card, but none to my checking account. Some places only will allow auto payments linked to a bank account. Not for me.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

sgraham30 — Fri, 25 Jun 2021 15:35:12 GMT

I didn't post to be berated, this was posted as a warning. The whole issue is that I did NOT set up or authorize auto refill. My card info is on their site from when I purchased air time from them before. The card in question expires 07/2021, I won't be updating the info on it. I have an expired charge card on my account, I can't remove it even though it's expired.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

geezerette — Fri, 25 Jun 2021 15:35:04 GMT

@sgraham30 wrote:
The whole issue is that I did NOT set up or authorize auto refill. My card info is on their site from when I purchased air time from them before. The card in question expires 07/2021, I won't be updating the info on it. I have an expired charge card on my account, I can't remove it even though it's expired.

@sgraham30

So this charge is to your credit card?

Re: Those who have Tracfone check your account- make sure you're not on auto refill

sgraham30 — Fri, 25 Jun 2021 15:37:25 GMT

@geezerette, no, the credit card they have on file for me expired 10 years ago so they defaulted to my debit card. I can't remove the cards, I just went to the site & tried to remove the cards, I was unable to.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

kittykatkay — Fri, 25 Jun 2021 15:57:01 GMT

@KingstonsMom wrote:
@Mistreatedbycs

I agree, we do not have our checking account linked to ANYTHING on line, nor do we pay our bills online from our checking account.

DH is an IT Specialist for the Federal Government, working IT on some top secret military installations and he has never allowed it.

I totally agree. Never have nor never will have anything on line attached to my checking account.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

kittykatkay — Fri, 25 Jun 2021 15:59:17 GMT

@sgraham30 wrote:
I didn't post to be berated, this was posted as a warning. The whole issue is that I did NOT set up or authorize auto refill. My card info is on their site from when I purchased air time from them before. The card in question expires 07/2021, I won't be updating the info on it. I have an expired charge card on my account, I can't remove it even though it's expired.

@sgraham30 ...we understand, but goodness gracious don't ever do that again. When I want minutes for my tracfone....I buy a new phone or buy a card. Never attached anyhing to your checking account. Can't you call tracfone and have them take it off?

Re: Those who have Tracfone check your account- make sure you're not on auto refill

tucsongal — Fri, 25 Jun 2021 16:34:34 GMT

@sgraham30 it was good of you to post this warning. I realized earlier this year on a continuing education site that they had switched my account to an automatic payment. Fortunately I was able to remove my credit card information without contacting them but I sure would have.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

Mindy D — Fri, 25 Jun 2021 16:39:41 GMT

@KingstonsMom wrote:
@Mistreatedbycs

I agree, we do not have our checking account linked to ANYTHING on line, nor do we pay our bills online from our checking account.

DH is an IT Specialist for the Federal Government, working IT on some top secret military installations and he has never allowed it.

@KingstonsMom @What type of account is best to pay your bills online from?

Re: Those who have Tracfone check your account- make sure you're not on auto refill

KingstonsMom — Fri, 25 Jun 2021 16:46:12 GMT

@Mindy D

A CC, it can easily be disputed and funds replaced, if they empty your checking account, it's a whole new nightmare to refute the charges and get your money back.

We have one designated CC for online purchases/payments and pay the balance each month.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

sgraham30 — Fri, 25 Jun 2021 17:02:10 GMT

@kittykatkay, it showed up as a pending charge to my debit card this morning. I've already contacted my bank to dispute it.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

sgraham30 — Fri, 25 Jun 2021 17:03:04 GMT

@tucsongal, how did you remove your card? I tried to remove one that they have on file for me that expired TEN years ago, I wasn't able to do it.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

Still Raining — Fri, 25 Jun 2021 17:05:37 GMT

Do know how they got your debit card? Your bank can cancel it and give you a new one. In the mean time you can lock it.

Check to see if your credit card account number is still the same. That might need changing too.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

CelticCrafter — Fri, 25 Jun 2021 17:12:52 GMT

@sgraham30 wrote:
I didn't post to be berated, this was posted as a warning. The whole issue is that I did NOT set up or authorize auto refill. My card info is on their site from when I purchased air time from them before. The card in question expires 07/2021, I won't be updating the info on it. I have an expired charge card on my account, I can't remove it even though it's expired.

Don't be so sure they won't be able to put a charge or debit through on an expired card.

@sgraham30 I had one recurring charge on my card and even though I did not go in and update the information once the card expired, they were able to keep charging.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

sgraham30 — Fri, 25 Jun 2021 17:32:48 GMT

@Still Raining, yes, I've bought airtime for my phone on the Tracfone website before. After this, I'll be removing the card so this doesn't happen again.

Re: Those who have Tracfone check your account- make sure you're not on auto refill

sgraham30 — Fri, 25 Jun 2021 17:33:22 GMT

@CelticCrafter, even with the expired expiration date?

Re: Those who have Tracfone check your account- make sure you're not on auto refill

Still Raining — Fri, 25 Jun 2021 17:41:25 GMT

@sgraham30 wrote:
@Still Raining, yes, I've bought airtime for my phone on the Tracfone website before. After this, I'll be removing the card so this doesn't happen again.

Should we all hold hands and go screaming down the street? They don't make it easy 😖

Re: Those who have Tracfone check your account- make sure you're not on auto refill

Mindy D — Fri, 25 Jun 2021 17:53:55 GMT

@KingstonsMom wrote:
@Mindy D

A CC, it can easily be disputed and funds replaced, if they empty your checking account, it's a whole new nightmare to refute the charges and get your money back.

We have one designated CC for online purchases/payments and pay the balance each month.

@KingstonsMom @I'd be running up such a huge credit card bill. I'd worry about it, even though I could pay it off. My bank uses Zelle. The bank sends a check or directly makes deposits into the payees accounts. I hope this is safe. With my phone and cable from AT&T, I pay at AT&T directly from my bank or I pay at my bank using Zelle. I hope that is safe. Thanks for your help.