topic Re: QVC website acting weird in Community Chat

QVC website acting weird

Carmie — Mon, 21 Jun 2021 01:58:56 GMT

When I was already signed into the QVC forums, I tried to comment, but got a pop up message asking for my mother's year of birth. When I entered it, another message appeared that said it was incorrect.

Then the comment section came up normally.

Now I received an e-mail from QVC stating that my account has been reactivated...what???

Anyone else experience this?

Re: QVC website acting weird

4kitties — Mon, 21 Jun 2021 02:08:43 GMT

I occasionally have difficulty signing in, but have never had anything like you described.

How odd......🙃🙃🙃

Re: QVC website acting weird

LillyandHobo — Mon, 21 Jun 2021 02:53:58 GMT

Got the same thing last week. Kept telling me the info on my mom was incorrect and then sent 4 emails telling me the welcome back stuff!

Re: QVC website acting weird

mimy13 — Mon, 21 Jun 2021 03:20:59 GMT

This sounds like a phishing scam to me...

When you look at the actual email address from the sender, is it from the real QVC dot com sender address?

Re: QVC website acting weird

Carmie — Mon, 21 Jun 2021 03:50:17 GMT

@mimy13 It looks to be 100% authentic to me.

The e-mail even has my correct name in the header. Phishing for what?

Re: QVC website acting weird

IdahoGram — Mon, 21 Jun 2021 04:17:17 GMT

My is acting wierd also but in a totally different way. I'm unable to view anything that normally would be at the top, My Account, Order Status etc. It just isn't there. Hopefully it's QVCs problem and it will be corrected by morning. If not, I don't know how to fix it.

Re: QVC website acting weird

Sooner — Mon, 21 Jun 2021 05:04:03 GMT

It sounds like their site has been hacked in a MAJOR way and would explain all the backordered/in stock/out of stock.

Ladies. . . change your passwords.

Re: QVC website acting weird

77yangya — Mon, 21 Jun 2021 09:48:49 GMT

@mimy13 wrote:

This sounds like a phishing scam to me...

When you look at the actual email address from the sender, is it from the real QVC dot com sender address?

I believe this poster nailed it. It sounds like phishing. They seem to be trying to get people to tell sensitive information. Don't answer any of these.

Re: QVC website acting weird

77yangya — Mon, 21 Jun 2021 09:50:46 GMT

@Carmie wrote:
@mimy13 It looks to be 100% authentic to me.

The e-mail even has my correct name in the header. Phishing for what?

phishing for YOUR info so that they can hack your account. Luckily, my husband works in IT. Any time I see something odd, I get him on it. I always thought QVC's IT was not up to par but they need to be aware if anyone's trying to hack.

BE careful...

Re: QVC website acting weird

KingstonsMom — Mon, 21 Jun 2021 10:16:25 GMT

When I initially set up my QVC acct. 26+ years ago, I was never asked for the year of my mother's birth?

Re: QVC website acting weird

CalminHeart — Mon, 21 Jun 2021 10:50:52 GMT

I wouldn't have given Mom's DOB. I haven't given it to Q before so they'd never know if it was correct or wrong.

I would have closed my browser, cleared cookies, cache, history and then tried to log back in.

Re: QVC website acting weird

Johnnyeager — Mon, 21 Jun 2021 10:57:04 GMT

I've never given that information to QVC either.

This appears to me to be a very well crafted phishing scam, trying to collect more poster data since they already have an email.

I don't believe that this is an issue with QVC. They have other problems however.

Re: QVC website acting weird

4kitties — Mon, 21 Jun 2021 11:05:36 GMT

@Carmie

I was never asked for my mother's information by QVC when I set up my account either.

Be sure to change your password and if you have a credit card on file with your account I would delete it.

Re: QVC website acting weird

CelticCrafter — Mon, 21 Jun 2021 15:56:28 GMT

@KingstonsMom wrote:
When I initially set up my QVC acct. 26+ years ago, I was never asked for the year of my mother's birth?

The only time I have ever had to give answers to secret questions was when setting up accounts on financial sites. Bank, credit card, etc.

I don't think I've ever been asked to do it on shopping sites.

Re: QVC website acting weird

LillyandHobo — Mon, 21 Jun 2021 17:33:44 GMT

That happened to me as well. Took over a week to go back to normal