topic Re: Why do I keep having to sign in two times every time I acess the Forums? in Community Chat

Why do I keep having to sign in two times every time I acess the Forums?

Mindy D — Sat, 12 Jun 2021 20:17:34 GMT

Why do I keep having to sign in two times every time I acess the Forums? Not only do I have to sign in two separate times, at least one of the sign ins will request my email address and password. It's ridiculous. After I sign in on place, then I have to sign in again.

Re: Why do I keep having to sign in two times every time I acess the Forums?

Kachina624 — Sat, 12 Jun 2021 20:09:17 GMT

This has been happening to me for several weeks. After I get to the first black sign in, I go back to a forum page and click on the red sign in at the top, so I only have to do it once.

Re: Why do I keep having to sign in two times every time I acess the Forums?

rms1954 — Sat, 12 Jun 2021 20:10:15 GMT

Only two???? There are times I have to try four times.

Re: Why do I keep having to sign in two times every time I acess the Forums?

Mindy D — Sat, 12 Jun 2021 20:13:31 GMT

@Kachina624 wrote:
This has been happening to me for several weeks. After I get to the first black sign in, I go back to a forum page and click on the red sign in at the top, so I only have to do it once.

@Kachina624 @What red sign in?

Re: Why do I keep having to sign in two times every time I acess the Forums?

catter70 — Sat, 12 Jun 2021 20:13:32 GMT

I had this problem a few months ago and it cleared up, but it's starting to happen again. I arrow back and then try again and it's okay.

Re: Why do I keep having to sign in two times every time I acess the Forums?

Mindy D — Sat, 12 Jun 2021 20:16:06 GMT

Maybe this is some type of security tactic Q is using? Is it a mistake or intentional by Q?

Whatever reason there is, it is really a huge PIA.

Re: Why do I keep having to sign in two times every time I acess the Forums?

lynnie61 — Sat, 12 Jun 2021 20:17:10 GMT

I’m still having to sign in twice, but at least the 494 error went away, wouldn’t let me access at all, unless I restarted my iPad every time. Nuts.

Re: Why do I keep having to sign in two times every time I acess the Forums?

Mindy D — Sat, 12 Jun 2021 20:30:37 GMT

@lynnie61 wrote:
I’m still having to sign in twice, but at least the 494 error went away, wouldn’t let me access at all, unless I restarted my iPad every time. Nuts.

@lynnie61 @Thanks for mentioning your error msg. This means it is not intentional, at least when you got the 494 error.

Re: Why do I keep having to sign in two times every time I acess the Forums?

Mindy D — Sat, 12 Jun 2021 20:31:36 GMT

@rms1954 wrote:
Only two???? There are times I have to try four times.

@rms1954 @I've had to try four times a couple of times too.

Re: Why do I keep having to sign in two times every time I acess the Forums?

Kachina624 — Sat, 12 Jun 2021 20:58:19 GMT

@Mindy D wrote:
@Kachina624 wrote:
This has been happening to me for several weeks. After I get to the first black sign in, I go back to a forum page and click on the red sign in at the top, so I only have to do it once.
@Kachina624 @What red sign in?

@Mindy D At the top of this page where "sign in" appears in red.

Re: Why do I keep having to sign in two times every time I acess the Forums?

shaggygirl — Sat, 12 Jun 2021 21:01:47 GMT

Same here. Especially in the AM. Click here, click there, then here, then there, then here, you keep going till eventually you get to the board. For me as the morning passes it gets back to normal.

Re: Why do I keep having to sign in two times every time I acess the Forums?

Mindy D — Sat, 12 Jun 2021 21:06:26 GMT

Maybe they just are having a little fun annoying us. 😂

Re: Why do I keep having to sign in two times every time I acess the Forums?

Vivian — Sat, 12 Jun 2021 21:15:11 GMT

It should be easy to navigate from one QVC screen to another. Instead, every time we want to see something else, e.g., going from forum to home page, I have to log in. Sometimes it's not worth the bother and I just skip it.

Re: Why do I keep having to sign in two times every time I acess the Forums?

GenXmuse — Sat, 12 Jun 2021 23:27:22 GMT

It is a rare occasion when I only need to sign in once here but now I get the black sign in first before switching to the red.

Re: Why do I keep having to sign in two times every time I acess the Forums?

rms1954 — Sun, 13 Jun 2021 03:49:42 GMT

Glad someone is having fun.

Re: Why do I keep having to sign in two times every time I acess the Forums?

Tinkrbl44 — Sun, 13 Jun 2021 04:09:54 GMT

@Mindy D wrote:
Maybe this is some type of security tactic Q is using? Is it a mistake or intentional by Q?
Whatever reason there is, it is really a huge PIA.

@Mindy D

IMO, Whatever it is, I don't think it's a security tactic.

Re: Why do I keep having to sign in two times every time I acess the Forums?

tansy — Sun, 13 Jun 2021 04:54:58 GMT

This has been a long-standing problem for me. I just don't expect competence from the QVC IT people.

If it matters, I am on an iPad.

Re: Why do I keep having to sign in two times every time I acess the Forums?

ECBG — Mon, 14 Jun 2021 01:31:00 GMT

I get access deneyed. I just exit and redo@

YAWN 🥱

Re: Why do I keep having to sign in two times every time I acess the Forums?

dooBdoo — Fri, 18 Jun 2021 02:41:18 GMT

I've noticed a problem for quite some time now which I'm pretty sure is related to cookies.

Here's what I've seen.

Screen #1

This is the normal sign in page most of us will see

for the Community:

Screen #2

However, after I sign out

I find that the website redirects me to this log in screen,

which takes me to my shopping account --

it is not a login screen for the Community:

To avoid the 2nd shopping account sign in screen, I scroll down to the bottom of the page,

click/tap "Blogs & Forums",

use the red "Sign in" at the upper right,

and that seems to work.

~~~~~~~~~~

Hope everyone has a pleasant, peaceful evening!❤️
~~~~~~~~~~

Re: Why do I keep having to sign in two times every time I acess the Forums?

dooBdoo — Mon, 14 Jun 2021 02:19:28 GMT

@Tinkrbl44 wrote:
@Mindy D wrote:
Maybe this is some type of security tactic Q is using? Is it a mistake or intentional by Q?
Whatever reason there is, it is really a huge PIA.

@Mindy D

IMO, Whatever it is, I don't think it's a security tactic.

@Mindy D, @Tinkrbl44

It's not a security feature. It's another example of poorly-designed, poorly-managed website. This site is a mess and has been for years. (sigh)