topic Help Please - Amazon at Kohls Return in Community Chat

Help Please - Amazon at Kohls Return

BunSnoop — Fri, 07 May 2021 13:38:55 GMT

Hi. I've never previously had to return anything that I've purchased from Amazon. I saw our local Kohls has a Amazon Return Hub, so I'll be heading there as now I need to return my first item.

I put the shirt, with labels, back in the plastic zip lock bag that it came in. I went on-line and set it up on Amazon that I was going to return the item to Kohls.

I copied the QR code on paper (I did not want to use the smart phone option as my knowledge of how to do that is not too good).

My question is: Do I just bring the item back to Kohl's along with the QR code and they do the packaging, etc? OR, do I need to cut out the return label, place it on the package, put the shirt inside the package and tape it closed, etc.

I really appreciate your help. Thank you!

Re: Help Please - Amazon at Kohls Return

Icegoddess — Fri, 07 May 2021 13:41:18 GMT

Just take the item back with QR code. They do everything else.

Re: Help Please - Amazon at Kohls Return

faeriemoon — Fri, 07 May 2021 13:42:51 GMT

@BunSnoop You need to have the code on your phone, or print it out so they can scan it. You bring your item unwrapped to the Amazon kiosk at Kohl's and they take care of the rest.

Adding: Be sure to get a receipt for your return.

Re: Help Please - Amazon at Kohls Return

Sage04 — Fri, 07 May 2021 13:49:50 GMT

@BunSnoop I agree with what the others have said. I love returning to Kohls. Kohls usually give a store Coupon so that you can buy something at the Store.

Re: Help Please - Amazon at Kohls Return

Rockycoast — Fri, 07 May 2021 13:58:46 GMT

No need to reseal the package, it is done for you when you return to Kohls. I just returned an Amazon purchase to our UPS store in town. Just printed out the code, and brought it to the store. They took care of everything else. So easy, and I have already been refunded my purchase price same day.

Re: Help Please - Amazon at Kohls Return

BunSnoop — Fri, 07 May 2021 14:21:33 GMT

Thank you everyone for your help!!!!!

Re: Help Please - Amazon at Kohls Return

northiie57 — Fri, 07 May 2021 14:30:05 GMT

easy peasy.....done it many times and they have a line just for amazon returns

Re: Help Please - Amazon at Kohls Return

mspemberley — Fri, 07 May 2021 15:18:47 GMT

Amazon returns at Kohl's are so easy! If you need help pulling up the QR code on your phone, they'll walk you through it. My Kohls now issues $5 Kohls cash with Amazon returns. Love it!

Re: Help Please - Amazon at Kohls Return

Grand Happy — Fri, 07 May 2021 18:20:29 GMT

I love the convenience of going to Kohl's for amazon returns. I finally down loaded their WiFi because since the return area is in the back of the store my wifi wouldn't work. They'll walk you through how to use their WiFi 🙂 easy peasy

Re: Help Please - Amazon at Kohls Return

Sage04 — Fri, 07 May 2021 19:29:18 GMT

@mspemberley wrote:
Amazon returns at Kohl's are so easy! If you need help pulling up the QR code on your phone, they'll walk you through it. My Kohls now issues $5 Kohls cash with Amazon returns. Love it!

@mspemberley isn't that great? At first the Coupons were 25 or 15% off. Now they are $5 off. I love Gloria Vanderbilt pants in petite. Found a black pair for $8.99 and used my $5 off. A few weeks later got another $5 off and found a burgandy color for 10.99 and once again used my $5 off.

Last week had another return for Amazon but they told me I could keep the item. I was a little disappointed. Gave the headphones to my nephew so that was ok.

Re: Help Please - Amazon at Kohls Return

BunSnoop — Sat, 08 May 2021 13:15:53 GMT

Well I headed to Kohl's yesterday. As everyone said, it was so easy. I was given a 25% off coupon too. Last night I received an email that my refund was applied to my Discover Card. I was very impressed.

Re: Help Please - Amazon at Kohls Return

bonnielu — Sun, 09 May 2021 01:54:43 GMT

Easy way to return. Great idea for Amazon to partner up with them. They do everything for you.