topic Synchrony bank in Community Chat

Synchrony bank

Elom — Thu, 11 Mar 2021 23:23:11 GMT

Anyone have issues with them? It's good news for me I will become credit card free now as I won't deal with them and they control some actcts that my husband and now only me have had for years. Good news I will be mostly debt free.

Re: Synchrony bank

Kachina624 — Thu, 11 Mar 2021 23:34:49 GMT

I lasted about 2 months with them and closed the account. I was flabbergasted to see the number and names of big stores whose accounts they handle, must have been about 200 of them. They seem to have only lasted a short time with Walmart, however.

Re: Synchrony bank

sunshine45 — Thu, 11 Mar 2021 23:35:28 GMT

no issues at all with synchrony bank.

Re: Synchrony bank

Trix — Fri, 12 Mar 2021 00:08:29 GMT

I personally don't have any issues with Synchrony Bank, but something doesn't sit right with me that Synchrony and Comentity manage a high percentage of the so-called "store" credit cards. The retailers must be getting some kind of sweet deal from them. I know they don't have to pay the "processing" fees that are charged to them when a customer uses a Visa and Mastercard from their personal or a bank like Capital One, or an American Express. When a customer pays using the Synchrony or Comenity store credit card, they don't pay that transaction processing fee. That amounts to a lot of money staying home for retailers processing hundreds to thousands of transactions per day.

Re: Synchrony bank

Goodie2shoes — Fri, 12 Mar 2021 00:16:36 GMT

I never had any problems with them but I have read other horror stories on youtube. The furniture company I got the account threw has gone out of business and Synchrony keeps sending me information about other companies using their card but I'm not biting. I paid off my balance, I'm done with them.

Re: Synchrony bank

froggy — Fri, 12 Mar 2021 00:46:46 GMT

@Kachina624 wrote:
I lasted about 2 months with them and closed the account. I was flabbergasted to see the number and names of big stores whose accounts they handle, must have been about 200 of them. They seem to have only lasted a short time with Walmart, however.

I think Synchrony still issues both Walmart and Sams Club cards.

ETA: My main issue with them may seem strange. They are too quick too freeze my account if they see a charge that they deem "unusual". I know they are trying to protect against fraud but it has caused me no end of problems when I try to use the card while on vacation. So much so that I use it only at Sam's Club now.

Re: Synchrony bank

jlkz — Fri, 12 Mar 2021 01:13:00 GMT

Big Time !!!

It started when SteinMart went out of business. Their card was issued by Synchrony and because it was useless, the bank issued me a new stand alone Synchrony card.

I finally started to use after a month and because there was 2% cashback set up, I decided to use it solely. Well, 5 months later the card is declined at my hairdresser's....never had that happen! Turns out, they never sent me a bill !!!

The first time I get a new card or new vendor bill, I add it to my anticipated bills list for either the 1st or 15th of each month: no bill, no update. And since I handle so many accounts for different properties, I never noticed. Took me about half an hour to work with Customer Service to get the account straightened, late fees removed, interest charges removed, and credit rewards applied.

Went immediately to post office to send the check to address quoted. Thought all was well until card got declined again...for really no reason. Had enough, cancelled the card and sent a check for $200 for items charged and not yet billed.

Synchrony has real problems....I wasn't the only person to not get a bill. They had my address: they sent me the credit card ! Don't they talk to each other ? Where is the project manager for the SteinMart customer transition ???

Re: Synchrony bank

Carmie — Fri, 12 Mar 2021 01:50:34 GMT

I have never had an issue with them. In reality, I don't really use store CC's often. In the past year, several of my cards were cancelled because of non use.

I think I still have two accounts with them that are still open. I have no plans to use the cards anytime soon. I guess they will be closed for non use in time as well.

I really hate to use store CC's. It is such a pain to have to pay multiple bills every month. I have the money, so I keep asking myself, "why not just pay upfront and be done with it?"

I use my debit card a lot in person and mostly PayPal when a retailer will take it on line.

Re: Synchrony bank

KaySD — Fri, 12 Mar 2021 02:17:28 GMT

@Elom Good for you being out of debt! Big virtual pat on the back!

Re: Synchrony bank

sunshine45 — Fri, 12 Mar 2021 02:21:39 GMT

my walmart card is issued through capital one.

my sams club card is issued through synchrony bank.

Re: Synchrony bank

songbird — Fri, 12 Mar 2021 02:33:36 GMT

My co worker had a CD with them. She was fine with them. They were only online. I think it's a British bank. She tried to get me to open a CD because they were paying so much interest. But i wanted a bank I could get my hands on my money in case of an emergency. So I didn't do it.

Re: Synchrony bank

suzyQ3 — Fri, 12 Mar 2021 02:44:27 GMT

We shop so often on Amazon that we decided to get their credit card, which gives you 5 percent back on all Amazon purchases. It's our only store credit card. They use Synchrony. I haven't dealt with them, but my husband has and is not a fan -- nothing horrible; he just doesn't like their site, I think.

Re: Synchrony bank

software — Fri, 12 Mar 2021 15:34:30 GMT

No issues here but I no longer use the cards, I am in the process of paying them off.

I've had an American Express for maybe 20 years, it's my go to. No problems with them either.

Re: Synchrony bank

gidgetgh — Fri, 12 Mar 2021 16:48:48 GMT

@suzyQ3 wrote:
We shop so often on Amazon that we decided to get their credit card, which gives you 5 percent back on all Amazon purchases. It's our only store credit card. They use Synchrony. I haven't dealt with them, but my husband has and is not a fan -- nothing horrible; he just doesn't like their site, I think.

@suzyQ3 my Amazon Visa is through Chase.

Re: Synchrony bank

SeaMaiden — Fri, 12 Mar 2021 17:04:41 GMT

@sunshine45 wrote:
no issues at all with synchrony bank.

@sunshine45 my Paypal MC is through Synchrony Bank... never have an issue at all.

Re: Synchrony bank

suzyQ3 — Fri, 12 Mar 2021 18:13:42 GMT

@gidgetgh wrote:
@suzyQ3 wrote:
We shop so often on Amazon that we decided to get their credit card, which gives you 5 percent back on all Amazon purchases. It's our only store credit card. They use Synchrony. I haven't dealt with them, but my husband has and is not a fan -- nothing horrible; he just doesn't like their site, I think.

@suzyQ3 my Amazon Visa is through Chase.

@gidgetgh, did you apply for the Amazon card through Amazon's site?

Re: Synchrony bank

MalteseMomma — Fri, 12 Mar 2021 18:37:24 GMT

@suzyQ3

Thanks so much for your post. The Amazon Cd was tempting .Thank God I didn't do it!!!

I really dislike Synchrony Bank .I have NEVER had a problem because I pay way before it is even due, but I just do not like them at all.

Since I have not been shopping at QVC much at all,I'm seriuosly thinking of cancelling my QCd. because of Syncrony Bank

Re: Synchrony bank

suzyQ3 — Fri, 12 Mar 2021 18:40:07 GMT

@MalteseMomma wrote:

@suzyQ3

Thanks so much for your post. The Amazon Cd was tempting .Thank God I didn't do it!!!

I really dislike Synchrony Bank .I have NEVER had a problem because I pay before it is even due, but I just do not like them at all.

Since I have not been shopping at QVC much at all,I'm seriuosly thinking of cancelling my QCd. because of Syncrony Bank

@MalteseMomma, well, that was definitely not my intent. You might double-check to see whether that is your only option.

If you've never had any real problems and shop often on Amazon, I highly recommend their own card, for the 5 percent back. It really adds up.

And as I said, we haven't had any problems other than my husband not being particularly of Syncrony's site.

Re: Synchrony bank

froggy — Fri, 12 Mar 2021 19:29:12 GMT

@suzyQ3 wrote:
@gidgetgh wrote:
@suzyQ3 wrote:
We shop so often on Amazon that we decided to get their credit card, which gives you 5 percent back on all Amazon purchases. It's our only store credit card. They use Synchrony. I haven't dealt with them, but my husband has and is not a fan -- nothing horrible; he just doesn't like their site, I think.

@suzyQ3 my Amazon Visa is through Chase.
@gidgetgh, did you apply for the Amazon card through Amazon's site?

My Amazon card is through Chase also. And I did apply through the Amazon site. I'm going to cancel it though. I only got it because I got $100 off my Ninja Foodi grill if I opened it. We did the same with our Southwest Airlines cards that are also issued through Chase. We each got 60,000 points, but have no use otherwise for the cards and will be cancelling them.

Re: Synchrony bank

suzyQ3 — Fri, 12 Mar 2021 19:31:44 GMT

@froggy wrote:
@suzyQ3 wrote:
@gidgetgh wrote:
@suzyQ3 wrote:
We shop so often on Amazon that we decided to get their credit card, which gives you 5 percent back on all Amazon purchases. It's our only store credit card. They use Synchrony. I haven't dealt with them, but my husband has and is not a fan -- nothing horrible; he just doesn't like their site, I think.

@suzyQ3 my Amazon Visa is through Chase.
@gidgetgh, did you apply for the Amazon card through Amazon's site?
My Amazon card is through Chase also. And I did apply through the Amazon site. I'm going to cancel it though. I only got it because I got $100 off my Ninja Foodi grill if I opened it. We did the same with our Southwest Airlines cards that are also issued through Chase. We each got 60,000 points, but have no use otherwise for the cards and will be cancelling them.

Very interesting, @froggy & @gidgetgh.