topic Re: Signing in now in Community Chat

Signing in now

SeaMaiden — Fri, 19 Feb 2021 18:09:54 GMT

What is up with having to scroll through a Bunch of random pictures to get to the sign in place? just WHY?

Re: Signing in now

Mindy D — Fri, 19 Feb 2021 18:11:24 GMT

@SeaMaiden wrote:
What is up with having to scroll through a Bunch of random pictures to get to the sign in place? just WHY?
@SeaMaiden @Check out the other thread on this.

Re: Signing in now

SharkE — Fri, 19 Feb 2021 18:12:07 GMT

https://community.qvc.com/t5/Community-Chat/Trouble-with-checking-in-I-get-these-huge-pictures-of-hosts/m-p/6780575#M1713392

Re: Signing in now

AuntG — Fri, 19 Feb 2021 18:12:24 GMT

Isn't that stupid @SeaMaiden ? And the first picture is upside down!

Re: Signing in now

KingstonsMom — Fri, 19 Feb 2021 18:20:00 GMT

@SeaMaiden

Yep, you have to scroll down past the obnoxious pics and you will FINALLY see a 'log in' prompt.

Ridiculous, IMO!

Re: Signing in now

FranandZoe — Fri, 19 Feb 2021 18:30:17 GMT

What next?!

Re: Signing in now

KingstonsMom — Fri, 19 Feb 2021 18:37:39 GMT

@FranandZoe

Who knows??

But it sure won't be for online shoppers' benefit/ease of use for their website users for sure!

Re: Signing in now

NEvans2 — Fri, 19 Feb 2021 18:47:25 GMT

This started yesterday for me. I've been seeing posts for at least a week from other people. I feel like there is some kind of glitch in the Q's computer system. Hopefully it will be fixed soon. It is a huge pain in the butt. It took me a hot minute yesterday to figure out what to do to sign in.

Re: Signing in now

LindaSal — Fri, 19 Feb 2021 18:56:42 GMT

So funny, I was wondering what is @SeaMaiden talking about?! LOL, Then I signed in and there you go, photos of hosts ?! I was on earlier today and didn't have this occur.

Re: Signing in now

catter70 — Fri, 19 Feb 2021 18:58:14 GMT

Yup, just happened to me, also. Had to scroll thru large pics of Jayne, Alberti and what looked to maybe be a ceiling. Wasn't like that earlier in the day.

Re: Signing in now

hckynut — Fri, 19 Feb 2021 19:03:20 GMT

@SeaMaiden

I had just posted a reply yesterday, next thing I know, it went to "sign in". Then the pictures and other pages.

Went to Live Chat and spent about 30 minutes and it ended with call Customer Service. Gave up! Came back later and all was well. Keep my fingers crossed.

hckynut

Re: Signing in now

chickenbutt — Fri, 19 Feb 2021 19:16:05 GMT

Yeah, I just remarked about this new 'sign-in' page on one of the threads in the Customer Care forum.

The first time I was wondering where the heck I landed (have no idea who any of those good-looking folks are!) and fortunately I had the presence of mind to scroll down and down and down to where I found the login field.

The weird got weirder.

Re: Signing in now

lovemybichonfrise — Fri, 19 Feb 2021 23:30:02 GMT

@SeaMaiden

I've been having the same problem today.

Re: Signing in now

SharkE — Fri, 19 Feb 2021 23:37:19 GMT

Better keep everything crossed you got 2 of.

It comes and goes, goes and comes all day long.

Re: Signing in now

agb80 — Fri, 19 Feb 2021 23:37:25 GMT

Maybe someone at the software desk is pulling our leg.

Re: Signing in now

stevieb — Fri, 19 Feb 2021 23:39:05 GMT

And you can probably take it to the bank that this 'improvement' is the reason for so many sign in issues lately...

Re: Signing in now

SharkE — Fri, 19 Feb 2021 23:42:17 GMT

Still say it's about time for a new revamp of the whole forum.

Re: Signing in now

tansy — Fri, 19 Feb 2021 23:47:57 GMT

Anyone else have to sign in twice...right in a row? That's been going on for me for several months 🤷🏼‍♀️

Re: Signing in now

willdob3 — Fri, 19 Feb 2021 23:55:26 GMT

@tansy wrote:
Anyone else have to sign in twice...right in a row? That's been going on for me for several months 🤷🏼‍♀️

@tansy

Yes. For a long time now. Not every time but sometimes it takes 4-5 attempts before it sticks.

Re: Signing in now

willdob3 — Fri, 19 Feb 2021 23:58:39 GMT

@SharkE wrote:
Still say it's about time for a new revamp of the whole forum.

@SharkE

I don’t think we want them getting one that is even worse than this one. Not that I’m sure that is possible. But I’m confident this is as good as it gets. This forum was way outdated before they dumped it on us. They aren’t looking to give us a great experience or they would have made an effort years ago.