topic Re: Do Amazon Fresh deliveries come in a box or in grocery bags? in Community Chat

Do Amazon Fresh deliveries come in a box or in grocery bags?

Mindy D — Mon, 08 Feb 2021 21:00:52 GMT

Do Amazon Fresh deliveries come in a box or in grocery bags? I'm awaiting an Amazon Fresh delivery of assorted foods, including milk, a few frozen items, two canned items, bottled water case. Will my order be set in front of my door in big boxes or will it arrive in

plastic grocery bags?

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

Jasmine19 — Mon, 08 Feb 2021 21:05:02 GMT

Mine came in sealed heavy duty plastic bags. I imagine it's different depending on where you live.

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

Twins Mom — Mon, 08 Feb 2021 21:08:48 GMT

Curious. Is Amazon Fresh where they have a Whole Foods? Does one tip, etc or pay extra for service?

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

reiki604 — Mon, 08 Feb 2021 21:16:49 GMT

Mine comes delivered in brown paper bags or brown shopping bags. Frozen or refrigerated items are are placed in a silver insulation bag in the paper bag with bottles of frozen water.

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

Mindy D — Mon, 08 Feb 2021 21:23:35 GMT

@Twins Mom wrote:
Curious. Is Amazon Fresh where they have a Whole Foods? Does one tip, etc or pay extra for service?

@Twins Mom @You can choose to tip. There is no delivery fee or service fee and prices were outstanding. My order came to, in my estimation, half of what my last order from Publix delivery with Instacart came to. This is with a Prime membership so I can't say what charges there would be without my membership. I don't know where the food will be coming from. Amazon does have a huge fulfillment warehouse about ten miles from me. I don't know if Whole Foods orders will come from the same warehouse. They are so busy today that I could not swap out an item (wrong kind of Thomas' English Muffins) today. The website says I can, but when I chatted, I was told I can't do so today. When ordering online from Amazon Fresh or from Whole Foods, the cart contains orders are set up separately and are paid for separately. Many items from the two different sources differ.

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

Sushismom — Mon, 08 Feb 2021 21:27:03 GMT

Mine come in paper bags.

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

VaBelle35 — Mon, 08 Feb 2021 21:49:03 GMT

Mine came in Whole Foods grocery bags and the items were not kept cold in an insulated bag for the trip to my house, unlike Instacart where they are required to have very specific insulated bags.

I was beyond annoyed and I never ordered from them again.

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

Mindy D — Mon, 08 Feb 2021 21:51:55 GMT

@VaBelle35 wrote:
Mine came in Whole Foods grocery bags and the items were not kept cold in an insulated bag for the trip to my house, unlike Instacart where they are required to have very specific insulated bags.

I was beyond annoyed and I never ordered from them again.

@VaBelle35 @Instacart from Publix uses Publix small plastic grocery bags and no insulated bag. I think Instacart might vary depending on which grocery store you are buying from.

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

suzyQ3 — Mon, 08 Feb 2021 22:38:55 GMT

Amazon offers both Fresh and Whole Foods -- they are two different deliveries. They used to Pantry also but deleted it recently.

I am a Prime member but still have a minimum order of $35. There is a place to leave a tip, and I always do so.

The packaging can very. Basically it's paper bags. If you are lucky, your cold/frozen items will be insulated. I have no idea how faraway our Amazon warehouse is. But we have had many, many temperature problems with Fresh. When that happens, I go online and use their refund process.

Instacart shoppers are supposed to thermal carriers, and they almost always do.

I use both. Fresh often has excellent prices.

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

songbird — Mon, 08 Feb 2021 23:02:32 GMT

I had Amazon Fresh for years. We always got paper bags. I'm now with Instacart, and they use paper bags also. I don't remember getting any boxes. I started on Amazon Fresh about 4 years ago. In fact, I think I was the first one to have the service when I talked about it on the board, introducing the service when the Pandemic struck. I had to stop when it got so popular, I couldn't get a time slot for delivery. At that time, we had a membership fee that got waived during the pandemic. Amazon Fresh and Instacart are almost identical in service and how they operate.

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

songbird — Mon, 08 Feb 2021 23:00:55 GMT

@Twins Mom wrote:
Curious. Is Amazon Fresh where they have a Whole Foods? Does one tip, etc or pay extra for service?

They are treated as separate even though Amazon owns Whole Foods and uses some of the foods for Fresh Orders. Tips are included when you calculate your total before you send your order in for your credit card to be charged.. You can change the tip if you want to.

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

rockygems123 — Mon, 08 Feb 2021 23:45:06 GMT

@Mindy D

Your post which I read about an hour ago reminded me that I was planning on placing an Amazon food order.

I placed my order and wiithin an hour my order was delivered! As for packaging each produce item was in one of their green plastic bags in a total of four brown paper bags all marked as to the contents. They were separated by fragile (tomatoes, glass vinegar bottle) and other categories. Wow, they were quick and the packaging was the best I've seen from them yet!

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

chrystaltree — Mon, 08 Feb 2021 23:46:30 GMT

Mine come in strong brown paper shopping bags that are sealed.

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

VaBelle35 — Tue, 09 Feb 2021 01:39:09 GMT

@Mindy D wrote:
@VaBelle35 wrote:
Mine came in Whole Foods grocery bags and the items were not kept cold in an insulated bag for the trip to my house, unlike Instacart where they are required to have very specific insulated bags.

I was beyond annoyed and I never ordered from them again.
@VaBelle35 @Instacart from Publix uses Publix small plastic grocery bags and no insulated bag. I think Instacart might vary depending on which grocery store you are buying from.

My post wasn't clear. I don't mean they leave the insulated bag on my doorstep. I mean they don't transport it from the store to my door in an insulated bag. All my cold stuff was room temperature or hot.

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

Mindy D — Tue, 09 Feb 2021 03:02:24 GMT

@songbird wrote:
I had Amazon Fresh for years. We always got paper bags. I'm now with Instacart, and they use paper bags also. I don't remember getting any boxes. I started on Amazon Fresh about 4 years ago. In fact, I think I was the first one to have the service when I talked about it on the board, introducing the service when the Pandemic struck. I had to stop when it got so popular, I couldn't get a time slot for delivery. At that time, we had a membership fee that got waived during the pandemic. Amazon Fresh and Instacart are almost identical in service and how they operate.

@songbird @I think they have improved on getting time slots.

Re: Do Amazon Fresh deliveries come in a box or in grocery bags?

MalteseMomma — Tue, 09 Feb 2021 17:16:24 GMT

@Mindy D

mine come in those nice thermal insulated picnic totes,which I leave outside for re pick up by Amazon

free 2 hr shipping for Prime members and tipping is optional,you choose yes or no and how much.