topic Re: You've got to read the fine print. in Community Chat

You've got to read the fine print.

gardenman — Tue, 19 Jan 2021 15:49:25 GMT

After a recent Macy's order they sent me a coupon for 25% off my next purchase with the following fine print.

"EXCLUDES ALL: Deals Of The Day, Doorbusters, Everyday Values (EDV), Last Act Clearance, Macy’s Backstage, Our Lowest Prices Of The Season, Specials, Super Buys, The Market @ Macy’s, athletic clothing/shoes/accessories, baby gear & socks, reg.-priced bridge dresses, select china/crystal/silver, cosmetics/fragrances, select designer handbags/jewelry/lingerie/men’s apparel/shoes/sportswear/watches, furniture/mattresses/rugs, gift cards, golf apparel, island apparel, gourmet foods, jewelry trunk shows, kids’ athletic apparel & accessories, kids’ & baby shoes, select leased & licensed depts., maternity, premium denim, outdoor apparel/shoes, previous purchases, restaurants, services, small appliances, smart watches/jewelry, special orders, special purchases, sterling flatware, sterling silver, surf & skate, select tech, select toys/games, select vendor direct brands, select water bottles, 1-800-Baskets.com, Adidas Swim, Allen Edmonds, Anova, Apple Products, Armani Exchange, b8ta, Barbour, BCBG, Birkenstock, Bose, Brahmin, Breville, Brian Atwood, Briggs & Riley, Brooks Brothers Red Fleece/dress shirts/neckwear, Cheryl’s Cookies, Christofle, COACH, Columbia, Coravin, Crocs, Demeyere, Dickies, Dyson, E-SPORT, Eastern Mountain Sports, Eileen Fisher SYSTEM, Erbario Toscano, Finish Line, FitFlop, Fjallraven, Fox, Frye, Global Cutlery, Global Good Partners, Guess Originals, select HUGO, Iittala, Illume, John Varvatos, Jack Rogers, Johnston & Murphy, Josie Natori Sleepwear, Kate Spade New York accessories/apparel, Kenneth Cole kids’ shoes, KitchenAid Pro Line, Koolabura by UGG®, reg.-priced Lacoste, Le Creuset, Leesa, LEGO, LensCrafters, Levi’s, Lids, Lipault, Lladro, Magnolia Home, Marc Jacobs, Marciano, Marimekko, Merrell, select Michael Kors/Michael Michael Kors, Michael Aram, Miyabi, reg.-priced MOSCHINO, Movado Bold, My Pillow, Nectar, Nike on Field, Nike swim, NYDJ, Oriental Weavers, Original Penguin, Philips, Polo Ralph Lauren for women, Purple, Rimowa, Royal Copenhagen, Saatva, Sakroots, Salt & Cove, Sam Edelman, Shun, simplehuman, Smeg, Sorel shoes, Spanx, Splendid, Staub, STORY, Stuart Weitzman, Sugarfina, S’well, Tag Heuer, Ted Baker, Tempur-Pedic, Teva, The Comfy, The North Face, The Popcorn Factory, Tillys, Theory, Tommy Bahama, Tommy John, Tory Burch, Tumi, UGG®, Uttermost, Vans, reg.-priced Versace, Vietri, Vitamix, Wolf Gourmet, Wacoal, Woolrich men’s shoes, Wüsthof & Zwilling J.A. Henckels cutlery, bridge sportswear, select contemporary apparel, designer shoes, watches, Breitling, CeCe, Eileen Fisher, Free People, Karen Kane, select Lauren Ralph Lauren/Polo Ralph Lauren/Polo Ralph Lauren big & tall, Vera Wang Wedgwood & Vince Camuto apparel, bridge sportswear, select contemporary apparel, designer shoes, watches, Bernardaud, Breitling, CeCe, Eileen Fisher, Free People, Karen Kane, women’s Lacoste & select Lauren Ralph Lauren/Polo Ralph Lauren/Polo Ralph Lauren big & tall. Valid for Macy’s Credit Cardholders only. Must use Macy’s Credit Card or Macy’s Gift, Rewards or EZ Exchange Card & show Macy’s Credit Card at time of purchase. Cannot be combined with coupon/extra discount/credit offer except opening new Macy’s account. Cannot be used as payment or credit on your account. Extra Savings % applied to reduced prices. Valid on any single day & one time on macys.com."

Uh, guys? It might be easier to just tell me what I can use the coupon on. Surely that list has to be shorter than the list of things I can't use it on. Why do they give you a coupon that you can't use on anything? Are they trying to annoy customers? There's always fine print, but Macy's is taking it just a teensy step farther than normal with this coupon. And how exactly does one know if a product is a "select" product in whatever category? It's just dumb.

Re: You've got to read the fine print.

kaydee50 — Tue, 19 Jan 2021 15:56:37 GMT

Plus you have to be a Macy's credit card user.

Re: You've got to read the fine print.

croemer — Tue, 19 Jan 2021 15:59:47 GMT

Hahaha, is there anything left to use that coupon on? My eyes start crossing before I get to the bottom of the items not included.

Re: You've got to read the fine print.

haddon9 — Tue, 19 Jan 2021 16:06:25 GMT

Hilarious isn't it?!!

I can remember years ago getting those coupons from Macys and thinking the same thing....what can I use it on?

ETA: The list has definitely gotten longer....ridiculous!

Re: You've got to read the fine print.

Desertdi — Tue, 19 Jan 2021 16:08:50 GMT

@gardenman The Macy's store at Paradise Valley, AZ is closing its doors after 40 years. Not enough business........gosh, I wonder WHY..........

Re: You've got to read the fine print.

gardenman — Tue, 19 Jan 2021 16:11:22 GMT

@haddon9 wrote:
Hilarious isn't it?!!

I can remember years ago getting those coupons from Macys and thinking the same thing....what can I use it on?

ETA: The list has definitely gotten longer....ridiculous!

Yeah, it's amazing. When I got the coupon I thought, "Hey, that's great!" Then I read the exceptions and there's nothing to use it on.

Re: You've got to read the fine print.

sunshine45 — Tue, 19 Jan 2021 16:30:37 GMT

it is ridiculous.

they send me those coupons often and they rarely work. most of the time they go right into the trash. i am not even that much of a macys shopper anymore. i think i had one or two purchases during 2020. at least they are still on the rebate sites!

Re: You've got to read the fine print.

Hayfield — Tue, 19 Jan 2021 16:30:43 GMT

Yes, all the "rules" you have to read before using a coupon is exhausting!

I agree, with many, it would be easier to say what it can be used for, it would be a much shorter list, in some cases!

Re: You've got to read the fine print.

Scooby Doo — Tue, 19 Jan 2021 16:35:22 GMT

Macy's just closed their largest store in a busy mall in our city. I read that they are closing about 140 stores across the country and are on the brink of bankruptcy.

Re: You've got to read the fine print.

Desertdi — Tue, 19 Jan 2021 16:42:30 GMT

@Scooby Doo wrote:
Macy's just closed their largest store in a busy mall in our city. I read that they are closing about 140 stores across the country and are on the brink of bankruptcy.

@Scooby Doo They took over two of my all-time favorite stores, Marshall Field, and Robinson-May.........and the results were not to my liking.

Re: You've got to read the fine print.

ScrapHappy — Tue, 19 Jan 2021 16:52:52 GMT

I find this in most of the cases when I try to shop sales. Too many restrictions. The entire store could be on sale and the one thing I want is not. Just happened yesterday at Disney Store.

Re: You've got to read the fine print.

eddyandme — Tue, 19 Jan 2021 16:54:23 GMT

Imho, it's equivalent to a 'bait and switch'.

If Macy's thinks they're gonna get more business, they're sadly mistaking! Misleading customers is a major turnoff.

Re: You've got to read the fine print.

aroc3435 — Tue, 19 Jan 2021 17:06:33 GMT

@gardenman Try Club Room, Charter Club, Alfani, Hotel Collection, Style and Company which are some of their own private label brands. Martha Stewart items might also work.

Things like Adidas are actually situated IN Maccy's but are not part of Macy's which I learned while shopping in the Downtown-Metro Center Macy's in DC in December, 2017. Adidas is a "Leased or Licensed" department.

Similar to the situation with items at the cosmetics counters there. Rarely do their coupons work for things like Chanel, for example, but I think Macy's Money does.

If you are persistent you will find something on their website that will accept your coupon. Maybe something for your bedroom,bathroom or kitchen in housewares.

Good luck.

aroc3435

Washington, DC

Re: You've got to read the fine print.

catter70 — Tue, 19 Jan 2021 17:32:45 GMT

There used to be a Bon Ton here and they always had so many exclusions that it wasn't worth trying to use the coupon. They went out of business about 3 years ago.

Re: You've got to read the fine print.

Kachina624 — Tue, 19 Jan 2021 18:26:14 GMT

Good grief! You'd think they'd be embarrassed to send out something like that. Bad PR.

Re: You've got to read the fine print.

Mz iMac — Tue, 19 Jan 2021 18:30:17 GMT

Khol's coupons - 30% & 20% exclusions reads like a War & Peace novel....

Exclusions

Certain Kohl’s products and brands are not eligible for any storewide or department specific promotions or discounts. Many of these items are still eligible for earning and redeeming Kohl’s Cash.

Gift Cards
When purchasing gift cards, you are unable to earn or use any Kohl’s Cash, Kohl's Rewards or other discounts.

Kohl’s Cares Merchandise
Kohl’s Cares and other cause merchandise are not eligible for any promotional discounts. You can earn Kohl’s Cash and Yes2You Rewards when purchasing these items. However, you are unable to redeem Kohl’s Cash or Kohl's Rewards to purchase them.

Excluded Brands & Product Categories
The following merchandise is not eligible for any promotional offers or discounts. You are still able to earn and redeem Kohl’s Cash and Kohl's Rewards on any of these items.

Columbia
Dyson
Select KitchenAid
Koolaburra by UGG
Lands' End
Levi's
Lovepop
S'well
TOMS
Select Novelty Gifts
Select Online-Exclusives: Select Online-Exclusives will be identified on the product page (next to the price point) as being ineligible for promotional offers and coupons, but eligible for earning and redeeming both Kohl’s Cash and Kohl's Rewards.
Beauty and Fragrance
Toys
Sporting Goods (including but not limited to the following brands):

3N2	Flybar	Mighty	Skytric
Adams	Franklin	Mikasa	Skywalker
Adidas	Fun	Mitre	Soldier Sports
AHB	Fuze	Mizuno	Spalding
Airhead	Gait	Mobo Cruiser	Sportsstuff
Airwalk	Game Master	Molhimawk	Stearns
Akadema	Gamma	Morgan Cycle	Strider
American Classics	Giyo	Nantucket	Swimways
Baden	Glide	New Balance	Tachikara
Bahne and Paparazzi	Glide Bikes	Nextt	Tanners
Bell Sports	Globber	Nike	Titan
Bellelli	Golf Buddy	Nitro Golf	Tour de France
Ben Hogan	Halex	NSD	Tour Edge
Best Way	Hathaway	NSG	Trailgator
Beto	Head	OGIO	TranzX
Bolaball	Head & Penn	Orlimar	Triumph Sports
Brain Pad	Huffy	Pacific Cycle	Umbro
Burley	Intex	Pinnacle	Unbranded
Casemaster	Itza	Prince	Under Armour
Champion	Izzo Golf	Puma	Upper Bounce
Classic Accessories	J&M	Punisher	Ventura
Cleveland	Jackson	Pure	Verus Sports
Club Champ	Jilong	Quest	Vilano
Cutters	Joola	Radio Flyer	Vinci
Cycle Force	Kent	Rave	Viper
debeer	Licensed	Rawlings	Voice Caddie
Diadora	Licensed Character	Ray Cook	Volt
Diamond	Lifetime	Ray Cook Golf	Volvik
Dieffe	Limar	Razor	Willworx
Douglas	Links Choice	RBX	Wilson Sporting Goods
Dunlop	Louisville Slugger	Reload	XDS
Dynacraft	M Wave	Riddell	XProTeX
Easton	Madd Gear	RJ Sports	Yvolution
Echowell	Mainstreet Classics	Roces	Zero Friction
Enduracool	Majestic	Rockboard
Escalade	Marucci	Roller Derby
EZ Goal	Maverix	Schwinn
Fat Cat	Merchants of Golf	Select
Finis	Micargi	SKLZ
Firmstrong	Micro	Sky Caddie

Sports Team Merchandise (including but not limited to the following brands):

	International Soccer	NCAA
	MLB	NFL
	MLS	NHL
	NBA	UFC

Premium Sunglasses (including but not limited to the following brands):

	Armani Exchange	Prive Revaux
	Arnette	Ray-Ban
	DKNY	Ray-Ban Jr.
	Oakley	Vogue

Consumables (including but not limited to the following brands):

Alba Botanica	Coastal Cocktails	Gourmet Nut	Lil Critters	Natural Vitality Calm	Signature Brands	Zarbee's
Ariston	Country Farms	Greenies	Lindt	Nescafe	SmartyPants Vitamins
Babycakes	Dean Jacobs	Harry London	live clean	Now Foods	Sodastream
Babyganics	Duke Cannon Supply Co	Harry & David	Love Beauty & Planet	Nutribullet	Starbucks
Bake A Bone	Desert Pepper Trade	hello	Lumabone	Nutro	Takeya
Blind Barber	Dolce Gusto	Hello Bello	Luna	Oars & Alps	Tasimo
Brookside	e-cloth	Hershey's	M. Barc	PL360	The Honest Company
Burt's Bees Baby	earth rated	Hickory Farms	M&M's	Praim	The Popcorn Facroty
Burt's Bees Oral Care	Ferris	Hustle Clean	Margaritaville	Rael	Tom's of Maine
Burt's Bees Pet	Frida	Itsugar	Mars	Rainbow Light	Urban Accents
Cake Boss	Ford Gum & Machine	Jason	Madelaine	Raw Sugar	Vita Fusion
Canterbury Baturals	Full Circle	J&M	Mason Jar Cookie Company	Robert Rothschild Farm	Wabash Valley Farms
CBTL	Garden of Life	Jelly Belly	McStevens	Sanders Candy	WATERL<SS
cleancult	Ghiradelli	Keurig	Method	Schmidt's	welly
clic	GLEEM	Kind	Mixed Chicks	Seventh Generation	Whiskas Temptations
Clif	Godiva	L.	Mrs. Meyer's	Shea Moisture	Yesto

Select Electrics (including but not limited to the following brands):

	Ario	PhoneSuit
	Boogie Board	Piper
	Breville	Qardio
	Datel	Royce Leather
	Instant Pot	Scholastic
	Level Up	Striiv
	Nespresso	Square Enix
	Nikon	Vera

Premium Athletic (including but not limited to the following brands):

	adidas	Lorna Jane
	ASICS	New Balance
	Champion	Nike
	Converse	Under Armour
	Hurley

Curated by Kohl's Brands (including but not limited to the following brands):

	Adore Me	Lovepop
	AKOLA	Luca + Danni
	Barefoot Dreams	Milk Snob
	Candy Club	Montiel
	Citrus & Lemon	MYTAGALONGS
	Cleancult	PAPER SOURCE
	Conscious Step	Petunia Pickle Bottom
	CORKCICLE	Schmit Bros
	DIFF	Starfish Project
	East Adeline by Dia&Co	Stojo
	Freewaters	Sugar Coast
	Gravity	TELETIES
	Homesick	United by Blue
	IVORY ELLA	Warmies
	Kid Made Modern	Yoobi
	Lokai

Premium Footwear (including but not limited to the following brands):

	Cole Haan	Timberland
	Frye

Premium Electronics

The following brands are premium electronics and aren’t eligible for promotional offers and discounts. These items are also subject to our Premium electronics return policy. These items must be returned within 30 days of original purchase with original packaging and a valid receipt or account lookup.

2XL by Skullcandy	CTA Digital	Innovative Technology	Navarre	SkyBell
3D Deco Light	CyberPowerPC	Insteon	Nest	Skylanders
3D Robotics	Dell	Interworks	Netatmo	Sky Viper
808	Digital Labs	IOGEAR	Netgear	Slick
Acer	DigiX	ION Audio	New Balance	Smart Gear
Activeon	Disney	IT	Nextar	Sol Republic
Activision	DJI	iWatch	NFL	Sony
Acurite	DPI	Jack of All Games	Nintendo	Soundfreaq
Adidas	dreamGEAR	Jam	North	Speck
Agent18	DXG Technology USA	Jawbone	NUU	Spectra
Aimee Wilder	Ecobee	JBL	NxEco	Sphero
AKG	eKids	Jensen	Odyssey	Sports Tracker
Altec Lansing	Electric Friends	Jetson	Olympus	Sprout Channel
Amazon	Electronic Arts	Jordan Carlyle	Opportunity Buys	Sumdex
Amiibo	Emtec	Karaoke USA	Oregon Scientific	Swagtron
Anker	EP Memory	KEF	Otterbox	Swagway
AP Global INC	Epson	Kidfit	Ovivo	Switchmate
Apelpi	Ezviz	Klipsch	Panasonic	Telltale
Apex	Fila	Kodak	Pandigital	Texas Instruments
Apple	Fisher	LaCrosse Technology	Paramount	Thrustmaster
Arlo	Fitbit	LapGear	Parrot	Tile
Asus	Flashscot	Lego	Pebble	Timex
Atari	Fossil	Lenmar	Philips	Topkase
AT&T	French Bull	Lexar	Piper	Toshiba
Audio Spice	Fujifilm	LG	Pivothead	TP-Link
Audiology	Gaiam	Lifeproof	Polaroid	Trident Case
August	Gamevice	LiftBoard	Popsockets	Turtle Beach
AwoX	Garmin	Linksys	Propel	Tzumi
AWW	GE	Linsay	Psyclone	Ultimate Ears
Backtrap	GEAR4	Logitech	Puma	Under Armour
Beats	Gems	Luardi	Rapoo	Uniden
Belkin	GNC	Lutron	Rayovac	Universal
Bello	Google	Magellan	Razer	Victrola
Bem	GPX	Makerbot	RCA	Visual Land
Blueflame	Griffin	Marley	Relic	Vivitar
Bravado	Guard Dog	Meccano	Ribzz	Vizio
Braven	Haier	Merge	Ring	VuPoint Solutions
Brookstone	Hatchimals	Merkury Innovations	Riptunes	Western Digital
Burton	High Roller	Meta	Roku	Westinghouse
Canon	Hisense	Microsoft	Royal Consumer	Withings
Case Logic	HoMedics	Mimoco	Sakar	WITHit
Casio	Honeywell	Minions	Samsung	WowWee
CEL	HP	Misfit	Sandisk	X Rocker
Cellairis	iBaby	Monster	Sanus	yurbuds
Chargeworx	iFit	Monster Mounts	Sanyo	Yuneec
CHIL	iGo	Mophie	Sega	Zeki
Codeapillar	iHome	Motorola	Segway	Zeiss
COKeM	iLive	MyCharge	Sharp	Zoomer
Collegiate	ILUV	Mykronos	Sharper Image
Craig	Impecca USA	Nabi	Simply Vera Vera Wang
Creative Sourcing	INCIPIO	Namco	Skechers
Crosley Radio	Infinity	National JLR Gear	Skullcandy

Re: You've got to read the fine print.

Johnnyeager — Tue, 19 Jan 2021 18:31:49 GMT

I love shopping at Macy's.

They automatically apply all coupons to my online account and I can apply any applicable ones at checkout.

One of the easiest, smoothest checkouts I've used.

Re: You've got to read the fine print.

cotto22 — Tue, 19 Jan 2021 18:34:28 GMT

I actually emailed Macy's once several years ago suggesting that they list what they coupon was good FOR instead of what is wasn't good for. They sent me a $10 credit but clearly were not interested in my suggestion, lol. The coupons are a joke. I buy online now, and I never know if the coupon will work, and most times it doesn't, and sometimes it isn't even clear why. Macy's should just do away with them.

My other pet peeve is Chicos, whose prices go up and down like a yo yo depending upon what percentage off they are offering.You really never know when the best time is to actually purchase something! They will raise the price when it is 50% off, and then lower it when it is 25% off. One would think that would be illegal or fraud or at least misleading advertising. It certainly has reduced my spending there!

Re: You've got to read the fine print.

jlkz — Tue, 19 Jan 2021 18:42:48 GMT

Several years back, Macy decided to use an AMEX- based Macy charge card. Since I wanted nothing to do with AMEX, canceled my Macy card. I no longer needed career clothes because my closet was full and I had started a project-based business as a consultant.

Furthermore, I responded to a Macy survey that they no longer had attractive clothes that appealed to me and other older women with disposable income. Suggested they take a look at what Chico's was offering.

Then they went to a points-based system which to me was a sign of financial issues. This past Christmas, my good friend told me that they dropped the " Sharing " credit on holiday purchases.

Their Backstage / clearance section: no returns.

In the last 5+ years, I can count on one hand my Macy purchases. Not surprising the closing of stores even before the pandemic struck.

Re: You've got to read the fine print.

morganjen — Tue, 19 Jan 2021 18:44:08 GMT

They took over Famous-Barr around here and it's nowhere near as nice a store anymore.