topic MY Q CARD HAS GONE POOF! in Community Chat

MY Q CARD HAS GONE POOF!

kittyloo — Tue, 24 Nov 2020 18:10:23 GMT

went to order the renee cardi this morning, and went to click buy, and it says i have no method of payment on file.

what????? have had my Q card for over 20 years. do i still physically have the card? i have no idea. then when i hear on here the nightmares with getting customer service.

irritating way to start the morning. just sayin'

Re: MY Q CARD HAS GONE POOF!

NicksmomESQ — Tue, 24 Nov 2020 18:17:56 GMT

@kittyloo That happened to me a few weeks ago. Call customer service,it's a malfunction on their end.

Re: MY Q CARD HAS GONE POOF!

SandySparkles — Tue, 24 Nov 2020 18:22:51 GMT

@kittyloo That is a bit perplexing. If you send an email to QVCSocialTeam@qvc.com and explain your dilemma, you are likely to have a faster response, and resolution. Good luck!😁

~~~All we need is LOVE💖

Re: MY Q CARD HAS GONE POOF!

kittyloo — Tue, 24 Nov 2020 18:43:24 GMT

@NicksmomESQ wrote:
@kittyloo That happened to me a few weeks ago. Call customer service,it's a malfunction on their end.

@NicksmomESQ thanks, that's reassuring that it i'm not the only one.

Re: MY Q CARD HAS GONE POOF!

tototwo — Wed, 25 Nov 2020 13:07:21 GMT

Use another credit card. I've had a Q-card since the dawn of time, but use my Visa to make purchases here.