topic Re: Notification to change my QVC password in Community Chat

Notification to change my QVC password

JudyL — Thu, 01 Oct 2020 19:33:19 GMT

Anyone else getting notifications when responding to a post saying that you need to change your QVC password because of a data/security breach? There is no link in the notification, just the notification itself. No QVC logo or any indication where its coming from. Seems rather odd to me so wondering if anyone else is getting one. TIA!

Re: Notification to change my QVC password

Mz iMac — Thu, 01 Oct 2020 19:36:12 GMT

NOPE!

Re: Notification to change my QVC password

Anonymous032819 — Thu, 01 Oct 2020 19:37:33 GMT

Nope

Re: Notification to change my QVC password

Marp — Thu, 01 Oct 2020 19:40:28 GMT

@JudyL, I have not received such a notification. However, if there is no Q logo or other verifiable information on the email that is actually came from Q I would run Malwarebytes or similar program to check for malware on your device then do a deep scan with your anti-virus program.

If you hover your cursor over the email sender name you should be able to see the address of the sender. If your email program allows you can also check the headers to see where the email originated.

Re: Notification to change my QVC password

chlema — Thu, 01 Oct 2020 19:41:49 GMT

No, never have but if I did I would contact customer service to see if the notice is really from QVC.

Re: Notification to change my QVC password

beckyb1012 — Thu, 01 Oct 2020 19:44:28 GMT

Never had it happen. They did many years ago tell me I would have to change my nick. I just did not log on that day and came back the next with my same old name, no problem. They have had glitches a few times as we all know first hand.

Re: Notification to change my QVC password

Melzie — Thu, 01 Oct 2020 19:57:00 GMT

No!

Re: Notification to change my QVC password

Eileen in Virginia — Thu, 01 Oct 2020 20:03:25 GMT

Nope.

Re: Notification to change my QVC password

January121 — Thu, 01 Oct 2020 20:04:57 GMT

NOPE

Re: Notification to change my QVC password

World Traveler — Thu, 01 Oct 2020 20:09:11 GMT

No.

How long has your Africa trip been postponed? Do you have a tentative date for next year?

Re: Notification to change my QVC password

sunshine45 — Thu, 01 Oct 2020 20:23:06 GMT

why not forward the email to qvcsocialteam@qvc.com to determine whether it is legitimate or not?

Re: Notification to change my QVC password

Mj12 — Thu, 01 Oct 2020 20:25:05 GMT

@JudyL wrote:
Anyone else getting notifications when responding to a post saying that you need to change your QVC password because of a data/security breach? There is no link in the notification, just the notification itself. No QVC logo or any indication where its coming from. Seems rather odd to me so wondering if anyone else is getting one. TIA!

So it isn't an email but a pop up notification on the screen when you post? Can you take a screenshot and email that to the mods here to see what is up?

Re: Notification to change my QVC password

chrystaltree — Thu, 01 Oct 2020 20:50:27 GMT

Re: Notification to change my QVC password

EatWell — Thu, 01 Oct 2020 21:47:04 GMT

Scam

@JudyL wrote:
Anyone else getting notifications when responding to a post saying that you need to change your QVC password because of a data/security breach? There is no link in the notification, just the notification itself. No QVC logo or any indication where its coming from. Seems rather odd to me so wondering if anyone else is getting one. TIA!

Re: Notification to change my QVC password

JudyL — Thu, 01 Oct 2020 23:39:10 GMT

@World Traveler

So good to hear from you. My trip has been rescheduled for next July. I will, however, in March decide whether or not I'm going in July depending on the situation with COVID. Hope you are doing well.

Re: Notification to change my QVC password

JudyL — Thu, 01 Oct 2020 23:44:52 GMT

@Mj12 - correct, its not an email but a pop up notification. Happened again just a few minutes ago. Looked at it closer and it says "Chrome" as in Google Chrome I assume, says I need to change my password. Next time I'll try and take a screen shot. Not sure I'm techy enough to figure out how to do that but can try. Thanks fo the suggestion.

Re: Notification to change my QVC password

tototwo — Fri, 02 Oct 2020 12:49:27 GMT

Not recently -- but I did a couple years ago. I remember I tried to log in and couldn't and got a one of those "forget your password?" messages from QVC. So I changed my password, got on the website, and then contacted QVC's CS for follow-up. No scam.

Re: Notification to change my QVC password

Mindy D — Sat, 03 Oct 2020 07:46:24 GMT

@JudyL wrote:
Anyone else getting notifications when responding to a post saying that you need to change your QVC password because of a data/security breach? There is no link in the notification, just the notification itself. No QVC logo or any indication where its coming from. Seems rather odd to me so wondering if anyone else is getting one. TIA!

@JudyL @Check this out through the Mods or Social Team in Customer Care.