topic Re: Return Error in Community Chat

Return Error

CindyDale — Tue, 22 Sep 2020 12:03:17 GMT

Hasnyone ever forgotten to include a small part of your return in the box? How does the Q handle that situation? Thanks.

Re: Return Error

I am still oxox — Tue, 22 Sep 2020 12:08:30 GMT

Hmm, did you include any identifying information, if not it might be difficult for them to know who the purchases belong too

Re: Return Error

SXMGirl — Tue, 22 Sep 2020 12:38:40 GMT

@CindyDale I have forgotten something in a return box but I still have received the credit.

Re: Return Error

fthunt — Tue, 22 Sep 2020 12:52:25 GMT

Forget about it..............I returned a Martha S defective pressure washer - could not get the wand part - apart - so 2 sections would fit back in the box. Finally sent back 90% of it - threw wand in trash.

Got my $$ refund back as usual.

Re: Return Error

lynnie61 — Tue, 22 Sep 2020 21:14:02 GMT

A friend of mine bought a D&B bag on as is. The accessories were not included. They did let her return it for a full refund. In this case, did the original owner get to keep the coin purse? I think that is wrong. If you return the bag, you should have to return the accessory also to get your refund.

I’ve only bought a cookware set on as is, all the pieces were included. I think there is an as is statement, but I would still expect to receive what was offered in the original item.

Re: Return Error

SunValley — Wed, 23 Sep 2020 00:05:25 GMT

I boxed up a and returned a leaf mower that was a real pain to pack up again. I realized after I mailed it that I forgot the safety glasses. They were plastic and junk, but I still felt bad. Received a full refund.