topic Re: Post office Question in Community Chat

Post office Question

SharkE — Thu, 03 Sep 2020 15:28:54 GMT

Does the post office answer their phones any more ? I've called 3

and nobody picks up. Have they discontinued picking up the phone?

Re: Post office Question

Lipstickdiva — Thu, 03 Sep 2020 15:30:46 GMT

It depends on the post office. I've had luck with some and with others, the phone just rings and rings and no one ever answers.

Re: Post office Question

KatieB — Thu, 03 Sep 2020 15:33:08 GMT

@SharkE wrote:
Does the post office answer their phones any more ? I've called 3
and nobody picks up. Have they discontinued picking up the phone?

I've called post office branches in the past and most of the time they don't answer the phone. When I've called the main post office in my town they do anwer the phone. It may take a few rings though

Re: Post office Question

Anonymous — Thu, 03 Sep 2020 15:35:30 GMT

This post has been removed by QVC because it's baiting

Re: Post office Question

millieshops — Thu, 03 Sep 2020 16:28:31 GMT

@SharkE @Lipstickdiva is right.

I'm a snowbird - one PO I use answers their phone,, but the other one does not.

Re: Post office Question

Spurt — Thu, 03 Sep 2020 16:32:33 GMT

Im in South Texas and based on my experience---NO!!! They do not answer either their local number nor the national number. Ive had to use the email option on their website to contact them, and then they called me back on a Sunday no less, I was surprised!

Re: Post office Question

Deree — Thu, 03 Sep 2020 16:43:04 GMT

I have recently called the USPS 800 number several times and requested a call back. But you have to ask for "Agent" at a certain point in the automated call in order to get the option of hanging on the line or getting a call back. They have called back each time. However no one can figure out what happened to my missing package.

Re: Post office Question

Puppy Lips — Thu, 03 Sep 2020 16:35:04 GMT

I go to the post office 5 days a week.

I have called the post office in the past, and no one has EVER picked up.

However, when I am in the post office, I do hear one of the managers there on the phone with customers. She puts them on speaker phone. So everyone in the lobby can hear the conversation. I think that is so disrespectul to the customer. If you can not hold up the phone to your ear, at least go in the back for privacy.

Re: Post office Question

EatWell — Fri, 04 Sep 2020 02:57:19 GMT

@SharkE wrote:
Does the post office answer their phones any more ? I've called 3
and nobody picks up. Have they discontinued picking up the phone?

Yes. No complaining here. A postal employee always answers the phone when I call. Which is seldom needed.

~Life is short. Don't sweat the small stuff. Enjoy everyday as if it is your last day on earth. You may die tomorrow.~

Re: Post office Question

CherryHugs — Thu, 03 Sep 2020 17:12:56 GMT

In our city I have found they rarely answer!! It is frustrating at times.

Re: Post office Question

JYWilliams — Thu, 03 Sep 2020 18:28:52 GMT

They don't in my town. Stopped about a year ago.

Re: Post office Question

Jordan2 — Thu, 03 Sep 2020 19:04:30 GMT

I had problems getting through to anyone at the post office before Covid-19, now I imagine it's nearly impossible.

Re: Post office Question

SharkE — Thu, 03 Sep 2020 19:32:39 GMT

Isn't that awful ? crying shame.

I had to call the last town the package had been too and they said it was never shipped and to call HSN back.

I did and they're sending out another one . Supposedly going to get in 3-6 days. I offered to pay more for Fedex, but, for some reason that was impossible.

Hopefully, now , it's jump started at least.

Re: Post office Question

Peaches McPhee — Thu, 03 Sep 2020 19:36:17 GMT

Honest question - why are you all calling the post office? Never in my 60 years of life have I ever needed to call the post office.

Re: Post office Question

KathyM23 — Thu, 03 Sep 2020 19:46:17 GMT

I have had to call the post office on several occasions with work-related questions/issues. Just the other day I had to call regarding a notice purported to be from the USPS in my spam folder. The phone has always been answered promptly and politely. No post office problems for me.

Re: Post office Question

Lali1 — Thu, 03 Sep 2020 20:26:35 GMT

No! We have 2 close post offices one has decent service but they aren't the one we get our mail from. The other is horrible. The people are the worst except for our mailman. Anytime I have called or gone in person I have been ignored. They are the worst. I don't know who hired the workers but I think they picked the worst candidates possible. I can't even explain how much I hate going to that post office.

Re: Post office Question

Nataliesgramma — Thu, 03 Sep 2020 20:32:16 GMT

I am pretty sure ours does not....

Re: Post office Question

ValuSkr — Thu, 03 Sep 2020 20:45:14 GMT

No one picks up at my local post office. That's a good way to run a government agency but not a good way to run a business.

Re: Post office Question

BirkiLady — Thu, 03 Sep 2020 20:47:20 GMT

On the few times I had to contact the neighborhood post office, they have always answered. It may have taken them a few rings, but they also have customers to help first. They are excellent about answering the phone at the PO near my home. Cannot speak for the many other post offices in our city, but I would imagine they are all managed much the same.

Re: Post office Question

Lipstickdiva — Thu, 03 Sep 2020 21:01:31 GMT

@Peaches McPhee wrote:
Honest question - why are you all calling the post office? Never in my 60 years of life have I ever needed to call the post office.

@Peaches McPhee , I've had to call a number of times because certified mail goes missing.