topic Re: QVC is a Mess! in Community Chat

QVC is a Mess!

cddh — Sun, 30 Aug 2020 17:55:00 GMT

I will be taking a break from QVC! I returned items to be exchanged for a different size on August 16th. I can't get any information online regarding the return, can't get in touch with a CS rep!

Re: QVC is a Mess!

Kachina624 — Sun, 30 Aug 2020 18:00:04 GMT

@cddh Well jump into the mess and email the mods at qvcsocialteam@qvc.com, including your order number. They may be able to give you the status of your exchange. They do take some time.

Re: QVC is a Mess!

cddh — Sun, 30 Aug 2020 18:17:03 GMT

Thank you for the information. I emailed and will see what happens. No more ordering for me until they get organized! Frustrating not to be able to know if they received your return. HSN doesn't seem to have this problem.

Re: QVC is a Mess!

Love my grandkids — Sun, 30 Aug 2020 18:26:57 GMT

@Kachina624 I didn't see your reply before I posted to the OP's SECOND post on this subject on a different forum.

Re: QVC is a Mess!

itsmagic — Sun, 30 Aug 2020 19:20:27 GMT

@cddh it always took at least 3 weeks for exchanges for me at the Q pre-Covid so I’m thinking it might take even longer now.

Re: QVC is a Mess!

Kachina624 — Sun, 30 Aug 2020 19:41:06 GMT

@Love my grandkids The poster apparently doesn't know that posting duplicate posts violates board standards. She must have posted the second while I was responding to the first.

Re: QVC is a Mess!

cddh — Sun, 30 Aug 2020 20:03:26 GMT

Oops! I got speedy and competent results by messaging. The CS rep, Gloria, was extremely helpful. Issue resolved in minutes.

Re: QVC is a Mess!

cddh — Sun, 30 Aug 2020 20:07:52 GMT

Too many forums. I'm not a frequent poster and wanted to get answers since calling and .com was useless. Sorry. I know the posters here are helpful.