topic Re: QVC Social Team - Good Experience in Community Chat

QVC Social Team - Good Experience

Mombo1 — Wed, 12 Aug 2020 08:11:17 GMT

Just wanted to compliment the QVC Social Team for addressing a return issue. It was resolved quickly....within minutes. Thank you Anjalena.
If you have a return question contact QVCSocialTeam@qvc.com.

Re: QVC Social Team - Good Experience

NicksmomESQ — Wed, 12 Aug 2020 10:06:54 GMT

I too had a good experience with the social team. I emailed them last night over a return that I hadn't received credit for. Within minutes Kinski emailed me & issued the credit.

Thank you, Kinski!!

Re: QVC Social Team - Good Experience

sligo — Wed, 12 Aug 2020 12:01:18 GMT

@NicksmomESQ, i have been always satisfied whenever contacting live chat. Yes, like others there is usually a wait. However. several stores when calling ask you to wait or they will return your call.. Q chat people listen to complaints all day. Would you want their jobs? These people work for the Q. They have rules to follow. They all do their very best to help cust. I, for one, have always been extremely satisfied with their help. A SINCERE THANK YOU TO EACH ONE!!!!

Re: QVC Social Team - Good Experience

mac116 — Wed, 12 Aug 2020 13:59:15 GMT

I have also had a great experience with a return problem.

Re: QVC Social Team - Good Experience

sunshinestory — Wed, 12 Aug 2020 14:52:28 GMT

The Social Team is QVC's best kept secret!

Re: QVC Social Team - Good Experience

Badbea — Wed, 12 Aug 2020 18:07:19 GMT

I also had a very good experience with the Q's Social Team when I inquired about not receiving a credit for a second scheduled easy pay which had been deducted from my account on an item which had been returned but took over a month to be updated. The person I dealt with was extremely helpful and immediately issued me the credit I was due.