topic Re: I Have A Question About Verizon Fios in Community Chat

I Have A Question About Verizon Fios

Jordan2 — Tue, 14 Jul 2020 21:59:36 GMT

I was a Spectrum customer for many years, I switched to Verizon in March it was a little cheaper (the funny thing is Spectrum when I called to cancel was willing to lower my bill after I called time after time to have my bill lowered and it fell on deaf ears). So Spectrum sends me an email, I can get the services I want for about $167. I am currently paying $210 with Verizon. My question is, is Verizon willing to work with customers in lowering their bill? Does it pay for me to tell Verizon about Spectum's offer?

Re: I Have A Question About Verizon Fios

Mz iMac — Tue, 14 Jul 2020 22:23:25 GMT

@Jordan2

My question is, is Verizon willing to work with customers in lowering their bill?

Yes if you are a customer in good standing - never late paying your bill. HOWEVER, you have not been w/them long enough to negotiate anything.

Does it pay for me to tell Verizon about Spectum's offer?

It won't hurt. Send Verizon a copy of your Spectrum email as proof during your phone call. At least you tried.

Re: I Have A Question About Verizon Fios

I am still oxox — Tue, 14 Jul 2020 22:25:04 GMT

Seriously doubt it

Re: I Have A Question About Verizon Fios

deepwaterdotter — Tue, 14 Jul 2020 22:27:17 GMT

After researching other options, we stayed with Spectrum. It was the best price for choices we desire.

Re: I Have A Question About Verizon Fios

viva923 — Wed, 15 Jul 2020 00:53:45 GMT

i have had Verizon FIOS since 1995. I would not switch to any other company. They have treated us very well. Price for what we need is pretty good. I still have a landline into the house,internet,t.v..all with verizon fios

we have had dish,cable over the years and have found verizon the best for us.

you can give Verizon a call see if they will match what spectrum is willing to sell it for.

Re: I Have A Question About Verizon Fios

Pantsonfire2 — Wed, 15 Jul 2020 01:14:07 GMT

yes they will ... I told Verizon about an offer I had received from their competitor in my area, Comcast and told them in all honesty I had to change for my budget. Verizon also offers no senior discounts, so before I also told them I had been a loyal customer for over 25 years. I got the right representative who arranged things to fit my budget and I signed a new contract for two years. They were NOT anxious to do it and I did dump a few stations I never watch. BUT ... the offers were so incredibly financially different NEXT TIME I will just switch from one company to another ... doesn't cost me anything so knock yourself out who wants my business. BTW i do NOT get premium channels ... there are like three levels of BASIC cable !! Can't make it up ... my bill went from $200 plus to $169 ...

Re: I Have A Question About Verizon Fios

Jordan2 — Thu, 16 Jul 2020 21:59:26 GMT

I called today trying to get my bill lowered. While they don't want to lose me as a customer, they don't have any promotions to offer me at this time.

Re: I Have A Question About Verizon Fios

ScarletDove — Fri, 17 Jul 2020 00:01:00 GMT

I negotiate with them whenever the time is up on the last deal I made with them....but I have been with Verizon for over 50 years when it was formerly Bell Atlantic that merged with GTE to create Verizon.