topic Re: Slow Forum Response in Community Chat

Slow Forum Response

jubilant — Tue, 30 Jun 2020 12:10:07 GMT

I don't frustrate easily but the slow response between clicks on these forums have me not posting as much. It just takes too long and makes for too much sitting and waiting.

I am using the recommended browsers. I find that Google works a little faster than Google Chrome.

It is definitely affecting my desire to post as much. I have counted as many as 30+ seconds just to get on a topic. I do not have this problem with any other website. Sad to say, at this rate, I don't think the forums will last much longer. I notice more and more posters missing and am wondering if that is why they aren't posting??

Re: Slow Forum Response

Shanus — Tue, 30 Jun 2020 13:47:27 GMT

@jubilant wrote:
I don't frustrate easily but the slow response between clicks on these forums have me not posting as much. It just takes too long and makes for too much sitting and waiting.

I am using the recommended browsers. I find that Google works a little faster than Google Chrome.

It is definitely affecting my desire to post as much. I have counted as many as 30+ seconds just to get on a topic. I do not have this problem with any other website. Sad to say, at this rate, I don't think the forums will last much longer. I notice more and more posters missing and am wondering if that is why they aren't posting??

@jubilant I understand your impatience, but think loss of posters may be due to other issues/content. Many aren't interested now in beauty, not purchasing fashion and tired of reading COVID threads.

Re: Slow Forum Response

stevieb — Wed, 01 Jul 2020 04:41:49 GMT

@jubilant Forum functionality has always been and most likely will always be a mixed bag. Whether they like hearing it or not, QVC does not ever seem to have prioritized a top-notch web experience. Added to that, as @Shanus mentioned, there are a lot of folks who are fed up with the endless virus threads and so are simply not checking in as much. And also (and again, whether they want to hear it or not), it would appear a fair number of posters have opted out due to restrictions on what are permitted discussions and due to issues related to moderation and to uneven moderation...

Re: Slow Forum Response

Mmsfoxxie — Tue, 30 Jun 2020 14:24:45 GMT

@jubilant, I get the same issues. Sometimes I can't get on for hours. Sometimes I'll see that I have notifications but when I click on it, it says I don't have any. Click again and notifications pop up.

Content is something I can't control and I'm realizing more and more how extreme and bullish people can be on here. The best I can do is control my curiosity as to what certain posters will say about certain topics by not reading them.

Re: Slow Forum Response

jubilant — Tue, 30 Jun 2020 14:31:07 GMT

@Shanus @stevieb I agree with you both. I tend to be more impatient with tech problems than with titles like Covid, snark, restrictions, etc. Those are things I expect and can handle. I do, however, hope that QVC, would want a smooth running machine, if they want to compete with other companies. I'm thinking they may be heading towards just reviews like Amazon and Wayfair and many more....if not most these days. I do think having the forums set them apart and was a good thing....maybe for me but not for them??? Who knows? I'm no business guru but it makes shopping here so much more personable for me.

Re: Slow Forum Response

stevieb — Tue, 30 Jun 2020 15:12:21 GMT

@Mmsfoxxie wrote:
@jubilant, I get the same issues. Sometimes I can't get on for hours. Sometimes I'll see that I have notifications but when I click on it, it says I don't have any. Click again and notifications pop up.

Content is something I can't control and I'm realizing more and more how extreme and bullish people can be on here. The best I can do is control my curiosity as to what certain posters will say about certain topics by not reading them.

This has almost become routine for me too...

Re: Slow Forum Response

CAcableGirl2 — Tue, 30 Jun 2020 15:17:42 GMT

@jubilant I had that same problem last week, it was really slow to navigate around. It could have been due to my wi-fi. I usually don't use the wi-fi and am hooked up to the modem/router when on this site but figured it was probably time to run the cleaner and defrag my computer.

I did that (it took many hours to defrag), and now it runs perfectly. It may not be related, but is your computer due for any updates or cleanup?

Re: Slow Forum Response

wilma — Tue, 30 Jun 2020 15:24:20 GMT

It can be frustrating.

I’ve experienced difficulty “hearting” posts and checking my notifications.

But...the thing that drives me really crazy is the length of time it takes to add photos to posts. I have a fast home network so it’s not me. It’s the poor tech system at the Q. Very, very, very slow. Sometimes, it times me out before the photo posts, and I have to start over. Grr.

Re: Slow Forum Response

Shanus — Wed, 01 Jul 2020 11:41:09 GMT

Well, I think I've been here quite awhile and there always seems to be one computer issue or another. Maybe like CS, they're working with less people to be able to distance. I'm not sure what excuse they'd use before this.

Re: Slow Forum Response

Spurt — Tue, 30 Jun 2020 15:43:39 GMT

@jubilant

I thought it was the recent Windows 10 update that created the wackiness, but then I accessed other websites without any issues and discovered its just QVC again....Its just something I come to expect and just workaround..... but it is frustrating....

I think QVC is more focused on improving their QVC phone APP for orders and this Forum takes a backseat..... But at least Im glad QVC still has the Forums so I try to look on the bright side and the fact, that I still get to converse with folks I enjoy chatting with....

As several have already mentioned the inactivity is due to the fact that people are just tired of all the virus and gloom and doom threads....And you have to watch who and what you talk about too...Some people are even responding to old threads that involve more interesting topics......

Re: Slow Forum Response

Spurt — Tue, 30 Jun 2020 15:32:51 GMT

@wilma wrote:
It can be frustrating.

I’ve experienced difficulty “hearting” posts and checking my notifications.

But...the thing that drives me really crazy is the length of time it takes to add photos to posts. I have a fast home network so it’s not me. It’s the poor tech system at the Q. Very, very, very slow. Sometimes, it times me out before the photo posts, and I have to start over. Grr.

@wilma

Yep, the delay in photo posting is frustrating...but I wonder if their system scans them for viruses or malware before it gets posted....

Re: Slow Forum Response

stevieb — Tue, 30 Jun 2020 23:49:42 GMT

@wilma wrote:
It can be frustrating.

I’ve experienced difficulty “hearting” posts and checking my notifications.

But...the thing that drives me really crazy is the length of time it takes to add photos to posts. I have a fast home network so it’s not me. It’s the poor tech system at the Q. Very, very, very slow. Sometimes, it times me out before the photo posts, and I have to start over. Grr.

@wilma This too has been a problem for a while and is part of the reason I don't post more picture in the Home forum.

Re: Slow Forum Response

stevieb — Tue, 30 Jun 2020 23:57:45 GMT

@Spurt wrote:
@jubilant

I thought it was the recent Windows 10 update that created the wackiness, but then I accessed other websites without any issues and discovered its just QVC again....Its just something I come to expect and just workaround..... but it is frustrating....

I think QVC is more focused on improving their QVC phone APP for orders and this Forum takes a backseat..... But at least Im glad QVC still has the Forums so I try to look on the bright side and the fact, that I still get to converse with folks I enjoy chatting with....

As several have already mentioned the inactivity is due to the fact that people are just tired of all the virus and gloom and doom threads....And you have to watch who and what you talk about too...Some people are even responding to old threads that involve more interesting topics......

@Spurt Unfortunately, sometimes they're then chastised and poofed for bringing up old threads, which makes no sense if they're still there to be pulled up... Meanwhile, at the moment, the first six threads on Community Chat are all more of the virus and the very doom and gloom threads you mention, but apparently that's acceptable, you know, until it's not...

Re: Slow Forum Response

stevieb — Tue, 30 Jun 2020 23:59:40 GMT

@Spurt wrote:
@wilma wrote:
It can be frustrating.

I’ve experienced difficulty “hearting” posts and checking my notifications.

But...the thing that drives me really crazy is the length of time it takes to add photos to posts. I have a fast home network so it’s not me. It’s the poor tech system at the Q. Very, very, very slow. Sometimes, it times me out before the photo posts, and I have to start over. Grr.
@wilma

Yep, the delay in photo posting is frustrating...but I wonder if their system scans them for viruses or malware before it gets posted....

@Spurt No idea, but this is relatively recent. It wasn't always as painfully slow as it is now... It might have taken a minute or so, but now you could read a chapter while waiting for pictures to load so you can post them...

Re: Slow Forum Response

suzyQ3 — Wed, 01 Jul 2020 00:00:36 GMT

@jubilant, the only problem I've noticed is that seeing my notifications is iffy. I usually have to click several times. Other than that, though, I'm not noticing any problems, other than the same-old, same-old griping about -- everything. :-)

Re: Slow Forum Response

stevieb — Wed, 01 Jul 2020 00:08:06 GMT

@jubilant There are a handful of other problems on the site but hardly worth mentioning and sadly, not going anywhere anytime soon...

Re: Slow Forum Response

Cakers3 — Wed, 01 Jul 2020 00:58:25 GMT

Agree about the hearts.

They don't show up, and then I try again and instantly a heart appears but because I clicked again I have now removed said heart. I hope that makes sense.

By hearts I mean hearting posts.

My nic at the top next to notifications was doubled for a bit. I thought I needed new glasses. LOL

I have no touble signing in or posting, though.

Re: Slow Forum Response

Silver Lining — Wed, 01 Jul 2020 02:15:00 GMT

@Shanus wrote:
Well, I think I've been here quite awhile and there always seems to be one computer issue or another. Maybe CS, they're working with less people to be able to distance. I'm not sure what excuse they'd use before this.

@Shanus

Good answer!!

Re: Slow Forum Response

jubilant — Wed, 01 Jul 2020 11:16:17 GMT

@suzyQ3 wrote:
@jubilant, the only problem I've noticed is that seeing my notifications is iffy. I usually have to click several times. Other than that, though, I'm not noticing any problems, other than the same-old, same-old griping about -- everything. :-)

@suzyQ3 I'm glad you posted because I am still wondering if it's my computer? My "waiting" so long between clicks is really, for the most part, the only problem I have and that has been going on for months. No one, so far, has told me they have this exact problem. Even the notification problem has never been a problem for me until the last couple of days or so. Honestly, it's not really all the other stuff that's bothering me.

As far as the complaining goes......I can overlook or by-pass that or choose to join the discussion or not. It is my choice if I choose to listen. Some days I do....some days I don't. I can't offer a lot of help because to talk about where my help comes from would go poof because it has to do with my beliefs.....But....I can pray for those who seem exceptionally stressed.

Re: Slow Forum Response

CherryHugs — Wed, 01 Jul 2020 14:01:28 GMT

Seems slower lately. The worst is trying to post pictures. I can almost do a load of laundry while I wait for a pic to post haha. NOT quite that bad

Today has been a bit faster than usual for pics to post.