topic Do You Think? in Community Chat

Do You Think?

usffan — Sun, 28 Jun 2020 20:46:57 GMT

I purchased a pr. of shoes three weeks ago and they are still processing. I went back to see if anyone reviewed the shoes and couldn't believe that there over two hundred reviews from two weeks ago. I wonder if they ran out and are waiting for someone to return a pr. in my size and color. Do they send merchandise that has been tried on and not new?

Re: Do You Think?

Love my grandkids — Sun, 28 Jun 2020 20:51:05 GMT

@usffan Many items are listed "As Is" and the disclaimer states they may have been returned or used during shows for demonstration.

These items are clearly marked "As Is" when you view them on the website.

You can contact the social team for help at:

QVCSocialTeam@qvc.com

Re: Do You Think?

Highlands72 — Sun, 28 Jun 2020 21:04:33 GMT

I have received items in the past that were obvious returns.

They were not marked "as is" or represented as anything other than new.

Re: Do You Think?

spursfan2 — Sun, 28 Jun 2020 21:32:50 GMT

Previously worn & used items have definitely been known to be sold and shipped out as new. It's never happened to me but it did happen to someone I know and I see reviews about it all the time.

Re: Do You Think?

CelticCrafter — Sun, 28 Jun 2020 22:02:19 GMT

@usffan wrote:
I purchased a pr. of shoes three weeks ago and they are still processing. I went back to see if anyone reviewed the shoes and couldn't believe that there over two hundred reviews from two weeks ago. I wonder if they ran out and are waiting for someone to return a pr. in my size and color. Do they send merchandise that has been tried on and not new?

Yes they do, it's happened more than once to me.

Re: Do You Think?

Love my grandkids — Sun, 28 Jun 2020 22:30:19 GMT

@CelticCrafter @spursfan2 Wow! I really didn't know they did that.

That's just horrible.

Re: Do You Think?

tucsongal — Sun, 28 Jun 2020 22:44:18 GMT

Of course any item that has been returned and is clearly unworn should be repackaged as new before being sent out and should not smell/appear dirty, etc. Do you really think that no one else has tried on some of the clothes or shoes that you buy at the store?

Re: Do You Think?

tucsongal — Sun, 28 Jun 2020 22:56:33 GMT

Sorry if my previous post sounded a little snarky. What I’m trying to say is that I don’t have a problem with a tried-on item being sent out again as long as it appears totally new. I wouldn’t expect a department store to get rid of an item that I tried on and didn’t purchase.

Re: Do You Think?

CelticCrafter — Sun, 28 Jun 2020 23:20:10 GMT

@tucsongal in my case it wasn't a try on and return. It was wear it for 30 days and return it disgustingly stained with dirty tissues shoved in the pockets. It was truly gross.

Re: Do You Think?

tucsongal — Mon, 29 Jun 2020 05:39:50 GMT

@CelticCrafter wrote:
@tucsongal in my case it wasn't a try on and return. It was wear it for 30 days and return it disgustingly stained with dirty tissues shoved in the pockets. It was truly gross.

———————

I know there have been plenty of stories here like that, truly disgusting I agree.

Re: Do You Think?

beach-mom — Mon, 29 Jun 2020 05:49:56 GMT

@usffan wrote:
I purchased a pr. of shoes three weeks ago and they are still processing. I went back to see if anyone reviewed the shoes and couldn't believe that there over two hundred reviews from two weeks ago. I wonder if they ran out and are waiting for someone to return a pr. in my size and color. Do they send merchandise that has been tried on and not new?

@usffan - This has happened to me a lot. With clothes, I inspect them and wash them. With other things I check them over. I always use this example: A few years ago there was a handbag TSV coming up. I pre-ordered it, as I wanted to take it with me when we drove DS to college across the country. It came a few days before we were due to leave. It had a huge ink mark on the front, all of the inside wrapping was gone, and the plastic bag had that dreaded "return" sticker on it. I called right away. The CS rep was nice and sent another one right out, but it didn't get here in time for me to take it with me. When I got home and saw it, the second one was brand new. I wish they had sent that one to begin with!

So yes - I do think this is what they do sometimes.