topic Re: This is THE Email to Use For Customer Care in Community Chat

This is THE Email to Use For Customer Care

Love my grandkids — Thu, 25 Jun 2020 21:01:52 GMT

The email on the website has been disabled and didn't work anyway, I understand.

Here is THE email to the Social Team for any questions/problems/complaints:

QVCSocialTeam@qvc.com

People use this all the time and have posted that it works.

Also the Mods have posted this as the one to use.

Re: This is THE Email to Use For Customer Care

1Snickers — Fri, 26 Jun 2020 01:19:06 GMT

Thanks! I just got an email from QVC today replying to a question I asked over a month ago. They didn't answer the problem but told me to call customer service, or tweet or something. I'm hard of hearing and if they don't answer the phone, that leaves the social team. Thanks for the e mail. They didn't mention it.

Re: This is THE Email to Use For Customer Care

sunshine45 — Fri, 26 Jun 2020 01:29:04 GMT

if you are on facebook they usually answer in messenger pretty quickly if you have issues.

Re: This is THE Email to Use For Customer Care

sligo — Fri, 26 Jun 2020 11:50:43 GMT

@sunshine45, I have been extremely fortunate. Have always used "LIVE CHAT" One of the reps named Susan always goes the extra mile to be more then helpful.Two other reps I have spoken to are Evelyn and Wayne.They are all excellent. Try Live chat. You may have to wait a few mins. but it may be helpful for you.

Re: This is THE Email to Use For Customer Care

SharkE — Fri, 26 Jun 2020 17:27:36 GMT

Let's keep this at the top, let's help the mods !