topic Re: COSTCO in Community Chat

COSTCO

DiAnne — Mon, 22 Jun 2020 18:37:33 GMT

I went to Costco this morning to pick up a prescription. I was there when they opened for senior hours (9 am). There were only 7 of us! If they continue senior hours I may stop having them deliver.

Re: COSTCO

Lilysmom — Mon, 22 Jun 2020 18:45:53 GMT

@DiAnne , they have the same here in Nova Scotia and I like! LM

Re: COSTCO

Silkeej — Mon, 22 Jun 2020 19:01:35 GMT

I prefer shopping online and having my order delivered. I usually can pretty much get what I want except for now any Clorox products the wipes are not available online nor any of their cleaning products. It doesn't make sense to still be having issues after three months. The Chat and phone calls to them in Customer Service are unavailable in my area so that's kinda unacceptable to customers. I think it is time to start bringing your representatives back to work.

Re: COSTCO

demanda — Mon, 22 Jun 2020 19:08:40 GMT

I went to Trader Joe's for senior hour this morning and there were 4 people in line! I hope they don't stop the senior hour. I'm loving it!!

Re: COSTCO

Lali1 — Mon, 22 Jun 2020 19:19:26 GMT

@Silkeej wrote:
I prefer shopping online and having my order delivered. I usually can pretty much get what I want except for now any Clorox products the wipes are not available online nor any of their cleaning products. It doesn't make sense to still be having issues after three months. The Chat and phone calls to them in Customer Service are unavailable in my area so that's kinda unacceptable to customers. I think it is time to start bringing your representatives back to work.

I'm not quite a senior yet but boy did I love delivery. Now I do pickup and love that just as much. I get out of the house and I can take my pups with me in their car seat. Even when they start charging for pickup I'll probably continue it. So convenient to have someone else shop for me.

Re: COSTCO

kivah — Mon, 22 Jun 2020 19:32:43 GMT

I wake up at 9:15AM -- so I could never be at Costco at 9AM.

Last week I ordered on-line and I LOVE the home delivery. My bill came to $325. A big burly guy deliverd my order and he placed it on my big kitchen island and some things on the floor ---- and I told him that everything is for ME!!!! I'm 4'10", 135 lbs. He couldn't believe it. I gave him a big tip - which he deserved.

I would never have the energy to have purchased so much in the store.

I have a Costco check for $50 - from using my credit card - so I know I have to go there. I do enjoy getting out once in a while.

Costco - my favorite retailer.

Re: COSTCO

Pearlee — Mon, 22 Jun 2020 19:46:56 GMT

I ordered something from Costco online during the pandemic, something I've always purchased in person. Because they were on sale in that month's flyer I bought two. They are large bottles of vitamins that I take and the bottles each come within its own little box.

Well....it took 2 weeks for the order to ship. There was no packing receipt inside nor attached to the cardboard outer box they were shipped in, and the vitamin boxes were in shabby, squashed shape. I would never have picked those from the shelf.

A bad experience. The few other times over the years that I have ordered from Costco online, there has been a packing receipt enclosed, the items were shipped quickly, and egerythingvwas in pristine condition inside the box or mailing bag.

Re: COSTCO

Eileen in Virginia — Mon, 22 Jun 2020 20:39:45 GMT

I went to BJ's for their senior hour from when it was first offered until last week. There were usually fewer than 50 seniors in line when they opened, but sometimes around 30. The big advantage was lower exposure to others and ability to buy products that were in short supply due to early access. The main disadvantage was that staff were still stocking shelves in some departments, so you might not be able to get all the produce or bread that you wanted because it wasn't on the shelves yet.

I've used BJ's home delivery when they offered it at no charge, especially to buy heavy items that are hard for us to lift/carry. On one occasion I had to wait a few days before they could deliver the merchandise (pottingsoil), but that was okay. The delivery staff were very friendly and helpful, putting items where we asked. We gave them each big tips.

Last week and this week, I shopped mid-morning to see how things were. It wasn't too crowded, but much more of the merchandise that wasn't available during senior hour was fully stocked by10'ish. Of course, those items in short supply were gone. As I walked up to the cashier area, they opened 2 more full-service registers, so I didn't have to wait at all. This is a far cry from the day in March when I stopped there to get something for my Aunt and left because the lines extended from the cash registers at the front of the store all the way to the back of the store.

Re: COSTCO

suzyQ3 — Mon, 22 Jun 2020 21:13:44 GMT

@kivah wrote:
I wake up at 9:15AM -- so I could never be at Costco at 9AM.
Last week I ordered on-line and I LOVE the home delivery. My bill came to $325. A big burly guy deliverd my order and he placed it on my big kitchen island and some things on the floor ---- and I told him that everything is for ME!!!! I'm 4'10", 135 lbs. He couldn't believe it. I gave him a big tip - which he deserved.
I would never have the energy to have purchased so much in the store.
I have a Costco check for $50 - from using my credit card - so I know I have to go there. I do enjoy getting out once in a while.
Costco - my favorite retailer.

If you are using delivery in order to not be around people, you might consider contact-less delivery. You can request that they ring the bell or knock.

@kivah

Re: COSTCO

January121 — Mon, 22 Jun 2020 22:59:40 GMT

@Pearlee wrote:
I ordered something from Costco online during the pandemic, something I've always purchased in person. Because they were on sale in that month's flyer I bought two. They are large bottles of vitamins that I take and the bottles each come within its own little box.

Well....it took 2 weeks for the order to ship. There was no packing receipt inside nor attached to the cardboard outer box they were shipped in, and the vitamin boxes were in shabby, squashed shape. I would never have picked those from the shelf.

A bad experience. The few other times over the years that I have ordered from Costco online, there has been a packing receipt enclosed, the items were shipped quickly, and egerythingvwas in pristine condition inside the box or mailing bag.

@Pearlee ... yes, I agree with you... Costco delivery can be a bad experience.... I’ve had two large glass jars of grape jelly broken in the box, box of individual sheets of aluminum foil broken & the sheets of foil all over the box & covered with the grape jelly ... these are just two of the items that I had to throw away ... I stopped using Costco delivery & now go to Costco insta cart same day delivery which is great 👍

Re: COSTCO

Kachina624 — Mon, 22 Jun 2020 23:31:51 GMT

@Silkeej wrote:
I prefer shopping online and having my order delivered. I usually can pretty much get what I want except for now any Clorox products the wipes are not available online nor any of their cleaning products. It doesn't make sense to still be having issues after three months. The Chat and phone calls to them in Customer Service are unavailable in my area so that's kinda unacceptable to customers. I think it is time to start bringing your representatives back to work.

@Silkeej I saw an interview with the CEO of Clorox recently. He said they're churning the wipes out as fast as possible and they should be widely available soon.

Re: COSTCO

Pearlee — Mon, 22 Jun 2020 23:39:23 GMT

I wonder how that CEO defines "soon."

Re: COSTCO

suzyQ3 — Tue, 23 Jun 2020 00:17:18 GMT

@Kachina624 wrote:
@Silkeej wrote:
I prefer shopping online and having my order delivered. I usually can pretty much get what I want except for now any Clorox products the wipes are not available online nor any of their cleaning products. It doesn't make sense to still be having issues after three months. The Chat and phone calls to them in Customer Service are unavailable in my area so that's kinda unacceptable to customers. I think it is time to start bringing your representatives back to work.
@Silkeej I saw an interview with the CEO of Clorox recently. He said they're churning the wipes out as fast as possible and they should be widely available soon.

@Kachina624, I'm sure that they are. They want the product out there as much as the public does.

Re: COSTCO

debfau — Tue, 23 Jun 2020 02:55:18 GMT

@Kachina624 wrote:
@Silkeej wrote:
I prefer shopping online and having my order delivered. I usually can pretty much get what I want except for now any Clorox products the wipes are not available online nor any of their cleaning products. It doesn't make sense to still be having issues after three months. The Chat and phone calls to them in Customer Service are unavailable in my area so that's kinda unacceptable to customers. I think it is time to start bringing your representatives back to work.
@Silkeej I saw an interview with the CEO of Clorox recently. He said they're churning the wipes out as fast as possible and they should be widely available soon.

I had heard that also - they were trying to get things to hospitals an nursing homes during pandemic; and I know now that businesses are opening they probably are getting first dips before local consumers.

Re: COSTCO

kivah — Tue, 23 Jun 2020 03:56:35 GMT

@Pearlee wrote:
I ordered something from Costco online during the pandemic, something I've always purchased in person. Because they were on sale in that month's flyer I bought two. They are large bottles of vitamins that I take and the bottles each come within its own little box.

Well....it took 2 weeks for the order to ship. There was no packing receipt inside nor attached to the cardboard outer box they were shipped in, and the vitamin boxes were in shabby, squashed shape. I would never have picked those from the shelf.

A bad experience. The few other times over the years that I have ordered from Costco online, there has been a packing receipt enclosed, the items were shipped quickly, and egerythingvwas in pristine condition inside the box or mailing bag.

I'll bet it was sent out by a 3rd party.

I've ordered so many things - big and small from Costco - over the years. Everything has been in perfect condition. I suggest u email Costco about ur bad experience.

Re: COSTCO

Silkeej — Tue, 23 Jun 2020 18:33:17 GMT

Aw, thank you for letting me know that was very nice of you and I appreciate the information.

Re: COSTCO

kivah — Tue, 23 Jun 2020 19:57:46 GMT

@suzyQ3 wrote:
@kivah wrote:
I wake up at 9:15AM -- so I could never be at Costco at 9AM.
Last week I ordered on-line and I LOVE the home delivery. My bill came to $325. A big burly guy deliverd my order and he placed it on my big kitchen island and some things on the floor ---- and I told him that everything is for ME!!!! I'm 4'10", 135 lbs. He couldn't believe it. I gave him a big tip - which he deserved.
I would never have the energy to have purchased so much in the store.
I have a Costco check for $50 - from using my credit card - so I know I have to go there. I do enjoy getting out once in a while.
Costco - my favorite retailer.

If you are using delivery in order to not be around people, you might consider contact-less delivery. You can request that they ring the bell or knock.

@kivah

I welcome the delivery guys into my house so they can put all my purchases in the kitchen. Everything is so large and heavy --- just putting things in my pantry and freezer took a lot of my energy. I'm almost 80 yrs old.

Re: COSTCO

hennypenny — Tue, 23 Jun 2020 21:02:54 GMT

@kivah , We are up the coast and just received a huge order from costco. Got all we ordered. I do wish we could get clorox wipes but other than that we got everything on the list. mr henny just got finished re packing the meat into baggies and labeling.

We bought our first mac computer the apple 2 at your costco about thirty five years ago or more.

Re: COSTCO

kivah — Thu, 25 Jun 2020 01:11:26 GMT

@hennypenny wrote:
@kivah , We are up the coast and just received a huge order from costco. Got all we ordered. I do wish we could get clorox wipes but other than that we got everything on the list. mr henny just got finished re packing the meat into baggies and labeling.
We bought our first mac computer the apple 2 at your costco about thirty five years ago or more.

I rarely buy meat but I got sausages (not Kosher). I don't buy any of those wipes or hand sanitizers (toxic). I remember those Mac Computers. How did we ever live before COSTCO!!!!

Re: COSTCO

hennypenny — Fri, 26 Jun 2020 15:15:29 GMT

@kivah , I do buy meat at costco. I like that I can watch the butchers. I buy ground meat at only Gelson's as they grind there.

I know the wipes are toxic but I use them on pkgs etc coming into the house. Our son buys the "non toxic" ones for us at a small produce place here in town when he gets our vegetables. They claim to be safe and organic etc. They smell horrible though. Are you using anything to clean mail and packages?

We have always bought our produce at the farmer's mkt but that is not a go for us now. We have come to know all the organic vendors and know the different farms. I sure miss it.

I replenished my supply of marinated artichoke hearts and sundried tomatoes. Love them for a treat.

I miss our costco runs, I hope that this will be over before I am too old to go back. I will be seventy five this month and mr henny turned seventy one yesterday. We are both gimpy.---