topic Re: Package is MIA - Mods help please in Community Chat

Package is MIA - Mods help please

I am still oxox — Wed, 17 Jun 2020 15:05:34 GMT

I ordered a Bio Silk hair set on Jun 1 it shipped from LA to me in NY on Jun 3 supposedly delivered to my local PO on Jun 9. I contacted my mail carrier to check on the package and they could not find it. Emailed Customer Service yesterday and have not heard back. Right now I want a refund.

Re: Package is MIA - Mods help please

Love my grandkids — Wed, 17 Jun 2020 15:14:07 GMT

@I am still oxox Try posting this on the Customer Care forum.

Re: Package is MIA - Mods help please

D Kay — Wed, 17 Jun 2020 15:16:32 GMT

I have seen this common thread of things being delivered to the post office and sitting there for days ( according to the tracking information). I had 2 packages like that and I took the information to the post office. They said that those tracking numbers were in a pallet of packages delivered to the post office but not the packages themselves. (??) Strange thing though that they were delivered to my house the next day. I have read other similar complaints.

Re: Package is MIA - Mods help please

Pearlee — Wed, 17 Jun 2020 15:43:45 GMT

This is why there IS a Customer Care forum.

Re: Package is MIA - Mods help please

catmama — Wed, 17 Jun 2020 16:53:47 GMT

I finally received my package of Wen hair products on 6/16. It arrived at my local po on 6/8. On the bottom of the box was a stamp "Reject" and then next to it a label titled
"rerun". Why it rejected I have no idea. Address was correct.

Re: Package is MIA - Mods help please

I am still oxox — Wed, 17 Jun 2020 17:17:10 GMT

@Pearlee

Why are you always so snarky to me, lord you much be a really lovely person ITL

@Pearlee wrote:
This is why there IS a Customer Care forum.

Re: Package is MIA - Mods help please

Pearlee — Wed, 17 Jun 2020 19:34:40 GMT

@I am still xoxo

I commented on the content of your post You, on the other hand, attack me on a personal level often as you did here.
You are hardly the '"victim" .