topic Re: Rewiews in Community Chat

Rewiews

I am still oxox — Wed, 03 Jun 2020 20:12:15 GMT

Are they a thing of the past,I no longer see a place to enter them, or as a matter of fact I do not even see any of them
, thanks all and stay safe

Re: Rewiews

Lali1 — Wed, 03 Jun 2020 20:14:18 GMT

Are you on an IPad? I had the same problem for a long time. Oddly enough if I watch the video or just ff to the end of the product video the reviews pop up after a few minutes. I'm sure there's better ways but that's how it works for me.

Re: Rewiews

Kachina624 — Wed, 03 Jun 2020 20:23:45 GMT

@I am still oxox Time to try a different browser. There's nothing wrong with reviews; I just finished writing one.

Re: Rewiews

I am still oxox — Wed, 03 Jun 2020 20:58:06 GMT

I am on am I Mac and so so strange item # A375273 has reviews on Chrome but they are showing on Safari

Re: Rewiews

tobes — Wed, 03 Jun 2020 22:11:01 GMT

@Kachina624 Well, obviously there is something wrong with the reviews when some cannot access them. I am one of them who have tried using diferent browsers. For some time, I have seen them. Once and a while I have to "select a size and then I see reviews. I now am using chrome browser with windows 10 on my dell computer. I use the chrome browser on my IPAD and IPHONE as well. I have used safari, edge with no help. so I have changed browsers What system are you using? I never have a problem when I am using other vendor's websites, e.g., Haute Look, Old Navy, Gap, Kohls, Haute Look, Nordstrom, etc. Why can't the Q be accessible for all browsers, etc.?

Re: Rewiews

Kachina624 — Wed, 03 Jun 2020 22:13:08 GMT

@tobes I am using Chrome. I've never, ever been unable to see reviews. Write them often. I am not using an iPad, which may be the problem. IPad users seem to have constant problem with the Q website, and I assume most are using Safari.

Re: Rewiews

tobes — Wed, 03 Jun 2020 22:17:47 GMT

@Kachina624 Hi Kachina.....I mostly use my Dell computer with Windows. Do not use my IPAD or IPhone, but do not have a problem usually when I use the "I" products. Maddening, isn't it? Last week I updated my Dell (windows) product when notified by Dell and now i seem to be able to see reviews. Don't know how long this will last, since I went for six months on the Dell (chrome) with no video's appearing and no reviews appearing.

Re: Rewiews

KathyM23 — Thu, 04 Jun 2020 03:00:10 GMT

I have to turn the video on then select Read all Reviews to see the reviews. If the video is not playing I cannot access the reviews

Re: Rewiews

RespectLife — Thu, 04 Jun 2020 15:42:29 GMT

@tobes wrote:
@Kachina624 Hi Kachina.....I mostly use my Dell computer with Windows. Do not use my IPAD or IPhone, but do not have a problem usually when I use the "I" products. Maddening, isn't it? Last week I updated my Dell (windows) product when notified by Dell and now i seem to be able to see reviews. Don't know how long this will last, since I went for six months on the Dell (chrome) with no video's appearing and no reviews appearing.

@tobes

I am on a Dell desk top with windows and using Internet Explorer and I can see everything just fine.

I have other problems, like the screen flashing and going to all white....tons more.

But today, I can see verything you are asking about just fine....right now anyways!

Re: Rewiews

tobes — Thu, 04 Jun 2020 15:55:24 GMT

@RespectLife I am a Dell using chrome. Look at your settings to see if there is a reminder to upgrade chrome. I did so first of this week and looks like everything is working ok. I am delighted. But for almost four months, I could not see videos and sometimes reviews. This on/off happens from time time. Strange. Also after 25 years on the Q, before the videos opened up, I got a letter stating I should look at reviews because I was returning too many items. Good luck since reviews and videos were not working So I cut back on ordering minus clothing and shoes. My purchases have been reduced somewhat.

Re: Rewiews

RespectLife — Thu, 04 Jun 2020 18:55:50 GMT

@tobes wrote:
@RespectLife I am a Dell using chrome. Look at your settings to see if there is a reminder to upgrade chrome. I did so first of this week and looks like everything is working ok. I am delighted. But for almost four months, I could not see videos and sometimes reviews. This on/off happens from time time. Strange. Also after 25 years on the Q, before the videos opened up, I got a letter stating I should look at reviews because I was returning too many items. Good luck since reviews and videos were not working So I cut back on ordering minus clothing and shoes. My purchases have been reduced somewhat.

@tobes

No, I am Dell using Internet Explorer. That is the system I have trouble with.

the other computer is Dell with Firefox and i have no problems.

No Chrome here.