topic Re: Amazon in Community Chat

Amazon

gidgetgh — Wed, 03 Jun 2020 19:06:33 GMT

I feel for Amazon, I really do. Inundated with orders since the pandemic started.

I placed an order several days ago for a pack of "fun" napkins, 1 pack of 20 napkins. I have ordered them before. I just received them. They sent me a sealed cellophane bag with FOUR sealed packs of napkins in it. So, they sent 3 packs of napkins by mistake. I was only charged for 1 pack.

The other day I received a package. I had ordered a very inexpensive tote bag. They sent me two tote bags, individually wrapped in cellophane, then in a larger sealed cellophane bag. I was charged for 1 tote bag.

I am an honest person so I am going to online chat with them to see what they want me to do with these things that I didn't pay for.

Re: Amazon

Lali1 — Wed, 03 Jun 2020 19:16:29 GMT

They'll probably tell you to keep them. Good on you for being honest.

Re: Amazon

gidgetgh — Wed, 03 Jun 2020 19:35:09 GMT

Just finished online chat x 2.

Keep the napkins, return the tote bag. They're emailing me a prepaid UPS label.

Re: Amazon

millieshops — Wed, 03 Jun 2020 19:35:56 GMT

@gidgetgh I do feel for the workers at Amazon, but for Amazon overall and Amazon's stock holders, the pandemic is an absolute cash cow. If anyone is curious, just Google Amazon's stock price over the last 6 months.

Re: Amazon

gidgetgh — Wed, 03 Jun 2020 19:56:04 GMT

@millieshops wrote:
@gidgetgh I do feel for the workers at Amazon, but for Amazon overall and Amazon's stock holders, the pandemic is an absolute cash cow. If anyone is curious, just Google Amazon's stock price over the last 6 months.

@millieshops -yes, it's the workers and delivery people getting all these extra orders delivered during a pandemic.

Re: Amazon

Mimi 1883 — Wed, 03 Jun 2020 21:19:24 GMT

You mentioned Amazon and I just happened to receive in the mail today a $15.00 Amazon Credit IF I would give a '5 Star Review' for a particular item I recently purchased. Not only that, but they want me to take a Screenshot Shot' of this 5 Star Review and email it back to them in order to receive said "Credit."

Just rubbed me the wrong way, and am thinking...Is that even ethical? Makes me wonder how many people have given undeserved 5 Star Reviews for items just so they can receive an Amazon Credit. 🤔

Re: Amazon

chickenbutt — Wed, 03 Jun 2020 21:41:28 GMT

@Mimi 1883 wrote:
You mentioned Amazon and I just happened to receive in the mail today a $15.00 Amazon Credit IF I would give a '5 Star Review' for a particular item I recently purchased. Not only that, but they want me to take a Screenshot Shot' of this 5 Star Review and email it back to them in order to receive said "Credit."

Just rubbed me the wrong way, and am thinking...Is that even ethical? Makes me wonder how many people have given undeserved 5 Star Reviews for items just so they can receive an Amazon Credit. 🤔

This is VERY wrong and I hope you passed it on to Amazon. I don't believe that sellers are allowed to bribe customers for reviews.

Re: Amazon

Silver Lining — Wed, 03 Jun 2020 21:53:36 GMT

@Mimi 1883 wrote:
You mentioned Amazon and I just happened to receive in the mail today a $15.00 Amazon Credit IF I would give a '5 Star Review' for a particular item I recently purchased. Not only that, but they want me to take a Screenshot Shot' of this 5 Star Review and email it back to them in order to receive said "Credit."

Just rubbed me the wrong way, and am thinking...Is that even ethical? Makes me wonder how many people have given undeserved 5 Star Reviews for items just so they can receive an Amazon Credit. 🤔

I've seen a message at the bottom of reviews on Amazon that says "reviewed for gift" or something similar. I've seen it on other retail sites. One of them said something like "I'm telling the truth. I really like the product. "

Re: Amazon

noodleann — Wed, 03 Jun 2020 22:04:56 GMT

@Mimi 1883 wrote:
You mentioned Amazon and I just happened to receive in the mail today a $15.00 Amazon Credit IF I would give a '5 Star Review' for a particular item I recently purchased. Not only that, but they want me to take a Screenshot Shot' of this 5 Star Review and email it back to them in order to receive said "Credit."

Just rubbed me the wrong way, and am thinking...Is that even ethical? Makes me wonder how many people have given undeserved 5 Star Reviews for items just so they can receive an Amazon Credit. 🤔

Google "amazon policy on paid reviews," and you should see a link to their help page on customer reviews. From that page:

"The following are types of reviews that we don't allow and will remove:

A review by someone who has a direct or indirect financial interest in the product.
A review by someone perceived to have a close personal relationship with the product's owner, author, or artist.
A review by the product manufacturer, posing as an unbiased shopper.
Multiple negative reviews for the same product from one customer.
A review in exchange for monetary reward.
A review of a game in exchange for bonus in-game credits.
A negative review from a seller on a competitor's product.
A positive review from an artist on a peer's album in exchange for receiving a positive review from them.

I would contact Amazon. AFAIC, the vendor has earned a neg and should be outed, because all of his/her 5-star ratings are now suspect. That's something potential buyers should know, IMO.

Re: Amazon

hckynut — Wed, 03 Jun 2020 22:06:19 GMT

@chickenbutt

I bought a kitchen faucet from a 3rd party from Amazon. I had a problem with it and wrote that in my review. I called them and my problem was an easy fix for me.

They said they would refund me $10 if I changed my review. I had no reason not to, and I accepted the refund. I see nothing wrong with what they did, or what I did.

A little different than the OP wrote, or is it? I think so!

hckynut 🏒

Re: Amazon

Ibby114 — Wed, 03 Jun 2020 23:54:45 GMT

I take Amazon reviews with a grain of salt, I've seen that 'disclaimer message' too often with reviews on their site!

Re: Amazon

Tique — Thu, 04 Jun 2020 00:31:50 GMT

@Mimi 1883 I understand how you feel because I would feel the same way. Here's the question only you can answer: If you hadn't been offered this enticement would you have given the product a 5 star review?

Re: Amazon

Mimi 1883 — Thu, 04 Jun 2020 00:57:49 GMT

@Tique wrote:
@Mimi 1883 I understand how you feel because I would feel the same way. Here's the question only you can answer: If you hadn't been offered this enticement would you have given the product a 5 star review?

@Tique No, I would not, and am not giving Any review. First of all, I can't and won't be "bought" for a review, or anything else for that matter. I do, however (like most people,) rely on items' reviews, albeit sometimes with a grain of salt, so it's disconcerting to think of the number of erroneous 5-Star Reviews products may be attaining.

Re: Amazon

Mimi 1883 — Thu, 04 Jun 2020 01:05:47 GMT

@chickenbutt wrote:
@Mimi 1883 wrote:
You mentioned Amazon and I just happened to receive in the mail today a $15.00 Amazon Credit IF I would give a '5 Star Review' for a particular item I recently purchased. Not only that, but they want me to take a Screenshot Shot' of this 5 Star Review and email it back to them in order to receive said "Credit."

Just rubbed me the wrong way, and am thinking...Is that even ethical? Makes me wonder how many people have given undeserved 5 Star Reviews for items just so they can receive an Amazon Credit. 🤔

This is VERY wrong and I hope you passed it on to Amazon. I don't believe that sellers are allowed to bribe customers for reviews.

I'm not sure, as they have my name/address. Granted, there are many purchasers, but with the way things are, especially right now, not sure I'm willing to risk it; sad, but true. I'm sure it's been brought to their (Amazon) attention because there has to be other sellers who are using this practice.

Re: Amazon

shoekitty — Thu, 04 Jun 2020 02:04:05 GMT

Good luck. There chat is the worst I have ever had in my life it was 4 minutes between each post took me a total of 73 minutes. She got everything wrong, not entirely her fault, she was pleasant and trying. It was amazon fault, they can't access records very easily.

amazon owes me 110 dollars for pasta sauce delivered all broken it's been a month, they can't figure it out. They also took 6200 points from my card , from a purchase they cancelled. And never returned them... that's almost 80 dollars and it was March 12. They have been the worst company during this horrible disaster. Maybe the should have spent their money in the last couple years figuring out what they would do during a disaster I am not sympathetic to amazon as a company, ma to the workers.

there is no phone service, and what the have a ha is not working half the time. It has been 3 months they till don't take calls, and I know why. I am not alone.

Re: Amazon

Mindy D — Thu, 04 Jun 2020 02:06:26 GMT

@Mimi 1883 wrote:
You mentioned Amazon and I just happened to receive in the mail today a $15.00 Amazon Credit IF I would give a '5 Star Review' for a particular item I recently purchased. Not only that, but they want me to take a Screenshot Shot' of this 5 Star Review and email it back to them in order to receive said "Credit."

Just rubbed me the wrong way, and am thinking...Is that even ethical? Makes me wonder how many people have given undeserved 5 Star Reviews for items just so they can receive an Amazon Credit. 🤔

I would contact Amazon's customer service by phone and check if this is real. I've had a rash of Amazon scams and I've called each time. The CS reps were wonderful and helpful. I know you're asking, wel how would a scammer know what I bought and where to mail a letter about it unless it was really Amazon? I'd call CS anyway, the scammers are becoming incredibly crafty.

Re: Amazon

sueinsf — Thu, 04 Jun 2020 03:52:22 GMT

@chickenbutt wrote:
@Mimi 1883 wrote:
You mentioned Amazon and I just happened to receive in the mail today a $15.00 Amazon Credit IF I would give a '5 Star Review' for a particular item I recently purchased. Not only that, but they want me to take a Screenshot Shot' of this 5 Star Review and email it back to them in order to receive said "Credit."

Just rubbed me the wrong way, and am thinking...Is that even ethical? Makes me wonder how many people have given undeserved 5 Star Reviews for items just so they can receive an Amazon Credit. 🤔

This is VERY wrong and I hope you passed it on to Amazon. I don't believe that sellers are allowed to bribe customers for reviews.

I had a similar experience, except I was offered $20 for a 5 star review (more than the actual cost of the item - how is that possible??). I know someone who is a seller on Amazon and asked him about it. He did say it was against Amazon policy and he suggested I not redeem it, as he felt I might be bombarded with email trying to sell me other products from this seller. I wrote an honest review and chose to ignore the offer. I didn't report the seller but I did notice a couple of reviewers did mention it.

Re: Amazon

hckynut — Thu, 04 Jun 2020 05:44:38 GMT

@Ibby114 wrote:
I take Amazon reviews with a grain of salt, I've seen that 'disclaimer message' too often with reviews on their site!

@Ibby114 Hi,

I get as much info about all products I can find, and then read reviews. For me it isn't that hard to weed out the ones that just don't jive with the info I researched.

Many people, like myself, would not take the time to write a review if it was BS. I don't brush them off, if I did, why read them? I am seldom disappointed in the products I have purchased, partially because of the reviews I have read.

hckynut 🏒

Re: Amazon

Chi-town girl — Thu, 04 Jun 2020 06:54:01 GMT

@millieshops wrote:
@gidgetgh I do feel for the workers at Amazon, but for Amazon overall and Amazon's stock holders, the pandemic is an absolute cash cow. If anyone is curious, just Google Amazon's stock price over the last 6 months.

Yes, it certainly benefited Bezos personal wealth.

Good that many jobs were created during the past 2-3 months, but I read today they rolled back the wage rates. They paid a higher wage rate (I believe $2/hour higher than pre Covid wage rate) that was only temporary.

That's unfortunate given the new volume of customers and business that boosted Amazon and created some extraordinary bonus/revenue for the executives but for some reason the growth isn't enough to sustain a higher wage for the warehouse workers.

Re: Amazon

NickNack — Thu, 04 Jun 2020 10:47:10 GMT

@Mimi 1883 wrote:
You mentioned Amazon and I just happened to receive in the mail today a $15.00 Amazon Credit IF I would give a '5 Star Review' for a particular item I recently purchased. Not only that, but they want me to take a Screenshot Shot' of this 5 Star Review and email it back to them in order to receive said "Credit."

Just rubbed me the wrong way, and am thinking...Is that even ethical? Makes me wonder how many people have given undeserved 5 Star Reviews for items just so they can receive an Amazon Credit. 🤔

@Mimi 1883 Amazon sent out an email a few years ago asking anyone that was asked to post a five star review in exchange for money or merchandise to report it to them. I would call and find out how to report this today.