topic Re: Beware if using Wayfair Site in Community Chat

Beware if using Wayfair Site

SXMGirl — Thu, 21 May 2020 14:55:43 GMT

I just got off the phone with customer fraud from my main credit card. I have been looking on Wayfair for a few days and today there are five fraudulent charges on my account. There are 10 references to Wayfair during the past four days with 0.00, but the other charges, to companies that I have never heard of, number into almost $500. The only common link is Wayfair. Just be aware as it appears that their system has been hacked.

Re: Beward if using Wayfair Site

Tricolor — Thu, 21 May 2020 14:14:57 GMT

@SXMGirl wrote:
I just got off the phone with customer fraud from my main credit card. I have been looking on Wayfair for a few days and today there are five fraudulent charges on my account. There are 10 references to Wayfair during the past four days with 0.00, but the other charges, to companies that I have never heard of, number into almost $500. The only common link is Wayfair. Just be aware as it appears that their system has been hacked.

Thank you for the warning. My husband has been on there looking for a porch swing. I will pass this on to him.

Re: Beward if using Wayfair Site

proudlyfromNJ — Thu, 21 May 2020 14:20:15 GMT

Thanks. We just ordered some patio umbrellas last week. Will check credit card.

Re: Beward if using Wayfair Site

I am still oxox — Thu, 21 May 2020 14:30:08 GMT

Ordered several things over the last few weeks including a club chair and no extra changes

Re: Beward if using Wayfair Site

SXMGirl — Thu, 21 May 2020 14:40:51 GMT

@I am still oxox My charges were not from Wayfair. I have only ever ordered one item from them, which was about 18 months ago. My charges were for companies that I not only have never heard of, but I would never order from a gun company.

Once a system is hacked and credit card numbers are seized, the cards can be used anywhere.

The only common link is Wayfair. I may be mistaken, but I would rather everyone be cautious.

Re: Beward if using Wayfair Site

I am still oxox — Thu, 21 May 2020 14:44:32 GMT

@SXMGirl

I have only used the Wayfair or Fortiva cards when I shop there

@SXMGirl wrote:
@I am still oxox My charges were not from Wayfair. I have only ever ordered one item from them, which was about 18 months ago. My charges were for companies that I not only have never heard of, but I would never order from a gun company.

Once a system is hacked and credit card numbers are seized, the cards can be used anywhere.

The only common link is Wayfair. I may be mistaken, but I would rather everyone be cautious.

Re: Beward if using Wayfair Site

SXMGirl — Thu, 21 May 2020 14:50:01 GMT

@I am still oxox We use our BJs rewards card for just about everything. I could not believe it when I saw 10 references to Wayfair in just the few days that I have been searching for a patio umbrella, especially since I only looked one time at their site. However, every day they send me information on those umbrellas.

Re: Beward if using Wayfair Site

Mimi 1883 — Thu, 21 May 2020 14:50:58 GMT

@SXMGirl wrote:
I just got off the phone with customer fraud from my main credit card. I have been looking on Wayfair for a few days and today there are five fraudulent charges on my account. There are 10 references to Wayfair during the past four days with 0.00, but the other charges, to companies that I have never heard of, number into almost $500. The only common link is Wayfair. Just be aware as it appears that their system has been hacked.

@SXMGirl

Just to be clear- You were just 'looking' on Wayfair's website for a few days? You made zero purchases? Did you sign in first? Does Wayfair have your credit card number saved (to make checkouts quicker,) or do you use PayPal?

I ask because I browse their website also, but don't sign in unless I make a purchase (using PayPal,) so was curious how the other companies were able to access your credit card if you did not sign in and have 'saved' credit card information on Wayfair's site. Thank you.

Re: Beware if using Wayfair Site

sunshine45 — Thu, 21 May 2020 14:57:10 GMT

have been browsing AND ordering from wayfair over the past week with no issues.

Re: Beward if using Wayfair Site

SXMGirl — Thu, 21 May 2020 14:58:17 GMT

@Mimi 1883 I did not sign in. As far as an account, it is possible, but it has been a long time since I purchased my one item from them. A hacker can easily get into an account, so I guess I did set up one. Like I posted, 10 references to Wayfair in four days has to be the trigger. Again, just my PSA.

Re: Beward if using Wayfair Site

sunshine45 — Thu, 21 May 2020 15:01:38 GMT

@SXMGirl

i am not sure what "ten references to wayfair in four days" means in regards to your credit card? you are not talking about getting pop ups on your computer from wayfair, are you? if so, that has nothing to do with your credit card, but rather cookies that are stored on your computer.

Re: Beware if using Wayfair Site

Linmo — Thu, 21 May 2020 15:04:59 GMT

@SXMGirl Did you contact Wayfair CS to ask them about this? They might have some insight as to why there are pre-authorizations from them (even if they are $0.00) on your credit card when you didn't actually make a recent purchase.

Re: Beware if using Wayfair Site

mamaslittlepotato — Thu, 21 May 2020 15:25:29 GMT

What kind of “references” to Wayfair are you getting? Not sure what you mean. Could you clarify? Thanks.

Re: Beware if using Wayfair Site

SXMGirl — Thu, 21 May 2020 15:53:32 GMT

@mamaslittlepotato References to Wayfair are in the transactions, along with the fraudulent charges.

@Linmo Not yet, but I am getting ready to do so. Just finished my workout with my trainer and she waits for no one.

@sunshine45 No pop-ups, just emails.

For those who are skeptical, this is just a concern of mine and I wanted to make others aware. Whether you believe me or not, we do know that all of us should be checking our transactions. When I see 10 Wayfair transactions on my statement in four days, along with fraudulent transactions, it sends red flags to me. It may not to you. I see a connection and my credit card company saw one, but you may not. This is just my opinion.

Re: Beward if using Wayfair Site

Mimi 1883 — Thu, 21 May 2020 15:58:53 GMT

@SXMGirl wrote:
@Mimi 1883 I did not sign in. As far as an account, it is possible, but it has been a long time since I purchased my one item from them. A hacker can easily get into an account, so I guess I did set up one. Like I posted, 10 references to Wayfair in four days has to be the trigger. Again, just my PSA.

@SXMGirl

Alarming to think that thieves can access our CC information when we're simply 'browsing' a website - in that I mean: 'without signing in'. How did you notice this CC activity? Did the bank notify you about all these transactions?

If you're 100% certain that these fraudulent purchases were made via browsing Wayfair's website, it would make sense (somewhat) that you had saved your CC information with them. What are 10 "references" from Wayfair?

I'm still amazed (in a Bad way) that browsing without signing in can be so dangerous.

Re: Beware if using Wayfair Site

Mimi 1883 — Thu, 21 May 2020 16:04:17 GMT

@SXMGirl wrote:
@mamaslittlepotato References to Wayfair are in the transactions, along with the fraudulent charges.

@Linmo Not yet, but I am getting ready to do so. Just finished my workout with my trainer and she waits for no one.

@sunshine45 No pop-ups, just emails.

For those who are skeptical, this is just a concern of mine and I wanted to make others aware. Whether you believe me or not, we do know that all of us should be checking our transactions. When I see 10 Wayfair transactions on my statement in four days, along with fraudulent transactions, it sends red flags to me. It may not to you. I see a connection and my credit card company saw one, but you may not. This is just my opinion.

@SXMGirl You answered my questions in my other post, so no need to repeat yourself. Thanks.

Re: Beware if using Wayfair Site

Miss Pepsi — Thu, 21 May 2020 16:58:15 GMT

Is this a Wayfair credit card? We just placed an order using our Wayfair card.

Re: Beware if using Wayfair Site

jeanlake — Thu, 21 May 2020 18:01:30 GMT

I'm sorry this happend to you. How frustrating. My debit card was recently compromised after I did some YOU TUBE searches. No debit card or purchases involved. Bank said it wasn't uncommon for people doing YOU TUBE searches to get hacked. Booo. Bank told me to change all passwords anywhere I online shopped, personal email, facebook or where paid bills online. So I did that. Hassle.

Debit cards tied to bank accounts can be a hassle when using online. Also try not to use debit card at gas station pump or restaurants or any 'foreign' ATM other than my bank account. Bank's suggestions.

Favorite is the SPEND card -- which is a bank initiated Visa card I add money to. It isn't tied to my bank account. I use this Visa card when I travel or buy online for the first time.

So frustrating. Happens a lot. More than people know if you don't check your bank balance weekly.

Re: Beware if using Wayfair Site

Mimi 1883 — Fri, 22 May 2020 11:13:00 GMT

@jeanlake Thank you for that. I will definitely look into the Spend card.

I never use a debit card for any online shopping. Am still amazed that merely 'browsing' without signing in can get your accounts hacked.

Re: Beware if using Wayfair Site

Anonymous032819 — Fri, 22 May 2020 13:05:14 GMT

Yeah, I'm still not buying that just looking at a site will get your card hacked.

I have watched many YouTube video and no charges was made on my card.