topic Re: The Container Store- slow shipping in Community Chat

The Container Store- slow shipping

gidgetgh — Thu, 30 Apr 2020 17:39:12 GMT

Not complaining, it's a byproduct of the virus and reduced staff, just making conversation.

I placed an online order early on 4/17. They sent a confirmation saying that shipping would be a little slower because of the reduced staff. No problem. I have placed 3 orders from them during the pandemic so I know the drill by now.

I got an email from them a week ago saying "thanks for being patient. Your order is getting ready to ship".

It's 4/30. Hasn't shipped yet. That is substantially slower than my last two orders.

Again, it's just a sign of the times, but I'm bored and I felt like posting something, LOL.

Re: The Container Store- slow shipping

Goldengate8361 — Thu, 30 Apr 2020 17:55:43 GMT

@gidgetgh I feel your pain and, like you, I understand it, too. I have many orders from Amazon that I have no idea when I'll receive....some maybe in June? It's crazy. I miss the old, reliable 2-day prime delivery on Amazon....I also ordered something from Wayfair and discovered afterwards that it would be 6-8 weeks before delivery. (sigh....). The whole situation makes me appreciate how well everything ran BEFORE the pandemic.

Re: The Container Store- slow shipping

tansy — Thu, 30 Apr 2020 18:03:20 GMT

I'm experiencing the same issue with two clothing orders. I'm not planning to place anymore orders until the situation improves.

Re: The Container Store- slow shipping

Bri369 — Thu, 30 Apr 2020 18:08:54 GMT

My Container Store has curbside pickup. I haven't had to order anything that had to be shipped.

I have placed a few clothing orders. They took 7-10 days just to ship, which I expected. I wasn't in a rush to receive them.

I have to return a few things, so I'm not sure how I'm going to do that. I'll either wait for the store to open or send them back.

Re: The Container Store- slow shipping

gidgetgh — Thu, 30 Apr 2020 18:11:15 GMT

@Goldengate8361 wrote:
@gidgetgh I feel your pain and, like you, I understand it, too. I have many orders from Amazon that I have no idea when I'll receive....some maybe in June? It's crazy. I miss the old, reliable 2-day prime delivery on Amazon....I also ordered something from Wayfair and discovered afterwards that it would be 6-8 weeks before delivery. (sigh....). The whole situation makes me appreciate how well everything ran BEFORE the pandemic.

@Goldengate8361 - yeah, I've been ordering from Amazon also. Shipping is all over the place with them right now.

Re: The Container Store- slow shipping

gidgetgh — Thu, 30 Apr 2020 18:12:22 GMT

@Bri369 wrote:
My Container Store has curbside pickup. I haven't had to order anything that had to be shipped.

I have placed a few clothing orders. They took 7-10 days just to ship, which I expected. I wasn't in a rush to receive them.

I have to return a few things, so I'm not sure how I'm going to do that. I'll either wait for the store to open or send them back.

@Bri369 - I don't know if the 2 closest to us have curbside pickup. I didn't think to check.

Re: The Container Store- slow shipping

Bri369 — Thu, 30 Apr 2020 18:22:34 GMT

@gidgetgh wrote:
@Bri369 wrote:
My Container Store has curbside pickup. I haven't had to order anything that had to be shipped.

I have placed a few clothing orders. They took 7-10 days just to ship, which I expected. I wasn't in a rush to receive them.

I have to return a few things, so I'm not sure how I'm going to do that. I'll either wait for the store to open or send them back.

@Bri369 - I don't know if the 2 closest to us have curbside pickup. I didn't think to check.

@gidgetgh You should definitely check!