topic Re: Does anyone have and us the Kroger app? in Community Chat

Does anyone have and us the Kroger app?

wvumountiefan — Sat, 25 Apr 2020 15:19:37 GMT

I’ve heard good things about this app. Kroger’s is definitely my choice from the grocery stores in my area. Would like to hear your thoughts. TIA

Re: Does anyone have and us the Kroger app?

SeaMaiden — Sat, 25 Apr 2020 15:22:02 GMT

@wvumountiefan I have the Fred Meyer (Kroger) app downloaded on my ipad. Nothing special.

Re: Does anyone have and us the Kroger app?

I am still oxox — Sat, 25 Apr 2020 15:22:31 GMT

Do they deliver thru Instacart, or on their own?

Re: Does anyone have and us the Kroger app?

wvumountiefan — Sat, 25 Apr 2020 15:25:33 GMT

@I am still oxox wrote:
Do they deliver thru Instacart, or on their own?

@I am still oxox I don’t have the Instacart option as I live about 20 minutes from the store and in the country. So I’m not sure.

Re: Does anyone have and us the Kroger app?

wvumountiefan — Sat, 25 Apr 2020 15:27:38 GMT

@SeaMaiden wrote:
@wvumountiefan I have the Fred Meyer (Kroger) app downloaded on my ipad. Nothing special.

@SeaMaiden Thank you.

Re: Does anyone have and us the Kroger app?

SeaMaiden — Sat, 25 Apr 2020 15:29:10 GMT

@wvumountiefan wrote:
@SeaMaiden wrote:
@wvumountiefan I have the Fred Meyer (Kroger) app downloaded on my ipad. Nothing special.
@SeaMaiden Thank you.

@wvumountiefan I really only have it to download digital coupons on my account. I do not do the online shopping at this point.

Re: Does anyone have and us the Kroger app?

Estates — Sat, 25 Apr 2020 15:33:07 GMT

@wvumountiefan My friend recently used Kroger for her shopping.She tried Walmart but grew frustrated with them.She had to wait a week for pickup but was totally satisfied with their service. She got most of what she ordered and was pleased with the quality of fruit and veggies. I'm not sure if she used the app as I think she used their website. I use their app for coupons only. I hope this was what you wanted to know.

Re: Does anyone have and us the Kroger app?

NickNack — Sat, 25 Apr 2020 15:36:17 GMT

@I am still oxox wrote:
Do they deliver thru Instacart, or on their own?

Kroger used to deliver the groceries on their own. Now they use Instacart. I don't know why the Kroger Instacart doesn't work the way regular Instacart does. I've had groceries delivered this way several times, and Instacart sends me texts telling me they have refunded me for something they didn't have. They have never asked me about substitutions even though I check to allow substitutions. One example was bagels. I'm sure there were other bagels if they were out of the cinnamon raisen that I ordered, but nothing was sent or asked about.

Re: Does anyone have and us the Kroger app?

Pearlee — Sat, 25 Apr 2020 15:41:02 GMT

@wvumountiefan. I have and use it. What did you want to know specfically?

Re: Does anyone have and us the Kroger app?

Kachina624 — Sat, 25 Apr 2020 15:45:13 GMT

I despise our local Kroger-owned store (Smith's) and prefer to use Wal-Mart pick-up as I have for over 3 years. I've had good luck with Wal-Mart.

Re: Does anyone have and us the Kroger app?

azgal — Sat, 25 Apr 2020 15:51:24 GMT

I have the Fry's app which is Kroger here.

I don't use it to order groceries but it's very helpful when I'm in the store and don't know where something is. I put the item in the search and it tells me which isle it's in.

Also if there is a coupon on an item I want, I can download it while I'm in the store. Usually I download coupons before I go to the store but sometimes I miss some.

Re: Does anyone have and us the Kroger app?

Pearlee — Sat, 25 Apr 2020 15:52:33 GMT

🙄 Well the OP must not despise it.

Re: Does anyone have and us the Kroger app?

RollTide2008 — Sat, 25 Apr 2020 15:59:35 GMT

I use it all the time. Sometimes I clicklist my order. When I go into the store, I use the scan and go option.

Re: Does anyone have and us the Kroger app?

happycat — Sat, 25 Apr 2020 16:04:51 GMT

I have the app and have used Kroger three for curbside pickup. The first couple times I wasn't impressed and said I would never do it again. Changed my mind. Last week, it was great. I got most of what I ordered, the young lady who brought it and loaded in my car was very sweet. I gave her a tip, not sure if I was suppose to or not, but I will continue to do so.

I appreciate a sweet attitude and a friendly face. Of course dh said that we shouldn't be using cash, but the cash in my purse has been there for at least 2 weeks, some of it 3 weeks, so I think it will be ok. I did use hand sanitzer after I gave it to her.

Re: Does anyone have and us the Kroger app?

deeva — Sat, 25 Apr 2020 16:05:48 GMT

I use the Kroger ( Fry's) app and it works great. Much better than some of the others like Safeway.

Re: Does anyone have and us the Kroger app?

4kitties — Sat, 25 Apr 2020 16:11:32 GMT

I dearly love my little, local Kroger grocery store. The employees are wonderful and I shopped there every few days before the virus. I load coupons on my card from the website but I do not have the app.

I have been trying to do the online curbside pickup from them since our stay at home order but could never get a delivery date that was not at least a week out. So I just do the Walmart curbside pickup because they are just better at this service, here in my area.

Re: Does anyone have and us the Kroger app?

alicedee — Sat, 25 Apr 2020 16:12:08 GMT

I use the Kroger website to order, and then I pick up. Usually have to do it about a week out, but I've been very pleased with it. Our Kroger store has always been a good place to shop, and they have been really good through this pandemic. The staff works so hard...once I had only one thing on a pickup order, and an employee called me thst morning to say they didn't have it so I wouldn't make a trip for nothing...I know how busy they are, and I really appreciated that.

Re: Does anyone have and us the Kroger app?

wvumountiefan — Sat, 25 Apr 2020 17:33:57 GMT

@Pearlee wrote:
@wvumountiefan. I have and use it. What did you want to know specfically?

@Pearlee I’m curios about the digital coupons. Are they worth the download?

Re: Does anyone have and us the Kroger app?

Pearlee — Sat, 25 Apr 2020 17:49:07 GMT

@wvumountiefan. I love the digital coupons and have saved a ton getting great deals from them.If you dont want the app, you can still just print them off Kroger's website and in fact it's easier while in the store for me to look at a physical list than scrolling through them on the app. But the app is good as someone said above so you can add a coupon there on the spot in the store if you see something you missed from their site.

I will add that there are far fewer digital coupons offered since the pandemic since the store doesn't know what products it will be able to get in stock. And they haven't had the Free Friday Item which I've missed - I love getting free stuff!
So there haven't been nearly as many digital coupons lately which is understandable (their ads have been sparse too).

Re: Does anyone have and us the Kroger app?

Estates — Sat, 25 Apr 2020 18:28:47 GMT

@wvumountiefan I have always been an avid couponer since the 80s. I like that i can hand over a little piece of paper and get $ off my groceries.I'm sure the people behind me don't like them. With the advent of digital coupons,I love it.Now I don't have to mess with the paper ones as much. You load the coupons onto your account and it all comes off at the end. I like the gift card promotions,the free friday and weekend deals. I'm always amazed at how many people aren't aware of it.

When they have the gift card promotion,you get 4 times the point for gas purchases. $25=1000 pts=10 cents off gas. My hubby drives gas hogs so it is truly appreciated. I usually buy Amazon or Starbucks. Sometimes they have promotions with certain restaurants or retailers. I think you would like the ease of using them. As I said,I use the app in store if I find something on sale that I didn't load the coupon or promotion.

I haven't used the online pickup.I live in a huge city and there are many stores.I haven't been going to my usual store since it's a flagship and very busy. I have been going to a smaller store in a much less busy area.I miss my usual store as it is very clean and organzied.Most of the employees know me so it's feel good going there. My favorite cashier and I always hug after I check out. I guess we won't be doing that in the near future