topic Re: Another new scam in Community Chat

Another new scam

Mindy D — Wed, 01 Apr 2020 16:45:30 GMT

Hi. I'm just posting to alert you about a new scam. I received an alert email from Spotify that someone in Brazil had logged into my account. I went to Spotify's website to check this out. I don't have a Spotify account, but this email is REAL. Spotify sends these to alert customers. Anyway, I had to actually set up a 'NEW PASSWORD' at their website and then go to the settings on the site and put in log out everywhere. Pretty scary since I didn't actually have a password to begin with. It's very hard to find the security information on Spotify's site. Spotify is a music site. You can listen for free or have a premium account where you pay. They are in some way connected to Facebook. I don't use Facebook anymore and haven't logged in there in about a year. Anyhow, don't ignore this email if you get one. Go to Spotify dot com and follow their instructions. I also screen shot the initial email and screenshot the profile for me at Spotify. My profile had me being born in "04", ha, ha.

Re: Another new scam

noodleann — Wed, 01 Apr 2020 16:51:33 GMT

If you didn't have a Spotify account, how did Spotify get your email address?

Re: Another new scam

sidsmom — Wed, 01 Apr 2020 16:53:57 GMT

@Mindy D wrote:
...someone in Brazil had logged into my account.

I don't have a Spotify account,

I had to actually set up a 'NEW PASSWORD'

I didn't actually have a password to begin with.

Uh....I think you got scammed.

If you don't have a Spotify account,
don't fiddle around with it & just delete the email.

Good luck.

Re: Another new scam

KingstonsMom — Wed, 01 Apr 2020 16:53:51 GMT

How could someone hack a Spotify account, or any account for that matter, that you don't even have??

That makes no sense at all.

Are you sure you went to the legit website for Spotify, not using a link in the email?

Re: Another new scam

Bri369 — Wed, 01 Apr 2020 16:59:09 GMT

Why would you create an account at Spotify if you didn't have one before.

Simply delete the email and move on...

Re: Another new scam

kaydee50 — Wed, 01 Apr 2020 16:59:29 GMT

I've gotten emails from various sources with whom I have never had an account or have never done business with. An immediate delete without ever looking at the details.

Good luck!

Re: Another new scam

Kachina624 — Wed, 01 Apr 2020 17:08:44 GMT

I think the scan worked. I routinely delete such emails and go on my way.

Re: Another new scam

Marp — Wed, 01 Apr 2020 17:20:21 GMT

@Mindy D, I would strongly suggest that you clear your device of all cookies and cache, run programs like Ccleaner and Malwarebytes (run both) then do a complete shut down of your device for several minutes. Oh, if you intentionally downloaded anything from the "spotify" site delete it before starting the foregoing processes.

Re: Another new scam

Miss Pepsi — Wed, 01 Apr 2020 17:26:07 GMT

Beware because now there is a whole lot of people with way too much time on their hands which can make for a dangerous situation.

Re: Another new scam

Mindy D — Wed, 01 Apr 2020 17:32:42 GMT

@noodleann wrote:
If you didn't have a Spotify account, how did Spotify get your email address?

@noodleann Because the scammer used my email account to open a phony account.

Re: Another new scam

Mindy D — Wed, 01 Apr 2020 17:33:55 GMT

@sidsmom wrote:
@Mindy D wrote:
...someone in Brazil had logged into my account.

I don't have a Spotify account,

I had to actually set up a 'NEW PASSWORD'

I didn't actually have a password to begin with.
Uh....I think you got scammed.
If you don't have a Spotify account,
don't fiddle around with it & just delete the email.
Good luck.

@sidsmom @Nope, Spotify's own website says scammers are stealing email accounts to open their own accounts. If I didn't check, the scanner might have done more.

Re: Another new scam

Mindy D — Wed, 01 Apr 2020 17:35:11 GMT

@KingstonsMom wrote:
How could someone hack a Spotify account, or any account for that matter, that you don't even have??

That makes no sense at all.

Are you sure you went to the legit website for Spotify, not using a link in the email?

@KingstonsMom @You would think this reasoning is right. That's what I thought until I checked on the Spotify site. I have no idea how they do it, but they are doing it.

Re: Another new scam

Mindy D — Wed, 01 Apr 2020 17:38:24 GMT

@Bri369 wrote:
Why would you create an account at Spotify if you didn't have one before.

Simply delete the email and move on...

@Bri369 @Because the idiots there make this the only way you can control the scammer from using your email. You must add a password the scammer does not know and then put in "Log Out Everywhere" for the account. The Spotify site doesn't give you any other way to handle this. They really need better international security.

Re: Another new scam

Mindy D — Wed, 01 Apr 2020 17:39:56 GMT

@Kachina624 wrote:
I think the scan worked. I routinely delete such emails and go on my way.

@Kachina624 I never followed links in the email. I went to the company's and to its security instructions. I had no choice but to follow the instructions on the site or whatever password the scammer used would still be active.

Re: Another new scam

KingstonsMom — Wed, 01 Apr 2020 17:40:02 GMT

@Bri369 wrote:
Why would you create an account at Spotify if you didn't have one before.

Simply delete the email and move on...

@Bri369

I'm afraid it's too late if she's already opened a Spotify account based on this email.

She should immediately change the passwords on all accounts, including email and watch her CC's.

Re: Another new scam

Mz iMac — Wed, 01 Apr 2020 17:41:10 GMT

@Mindy D wrote:
@KingstonsMom wrote:
How could someone hack a Spotify account, or any account for that matter, that you don't even have??

That makes no sense at all.

Are you sure you went to the legit website for Spotify, not using a link in the email?
@KingstonsMom @You would think this reasoning is right. That's what I thought until I checked on the Spotify site. I have no idea how they do it, but they are doing it.

@Mindy D Are you saying there was an account already set up in your name?

Your post is very confusing. If you set up an account that you never had in the first place, YOU were scammed.

Re: Another new scam

Mindy D — Wed, 01 Apr 2020 17:42:16 GMT

@KingstonsMom wrote:
@Bri369 wrote:
Why would you create an account at Spotify if you didn't have one before.

Simply delete the email and move on...

@Bri369

I'm afraid it's too late if she's already opened a Spotify account based on this email.

She should immediately change the passwords on all accounts, including email and watch her CC's.

@Bri369, none of my accounts share passwords.

Re: Another new scam

sidsmom — Wed, 01 Apr 2020 17:44:50 GMT

@Mindy D wrote:
@sidsmom wrote:
@Mindy D wrote:
...someone in Brazil had logged into my account.

I don't have a Spotify account,

I had to actually set up a 'NEW PASSWORD'

I didn't actually have a password to begin with.
Uh....I think you got scammed.
If you don't have a Spotify account,
don't fiddle around with it & just delete the email.
Good luck.

@sidsmom @Nope, Spotify's own website says scammers are stealing email accounts to open their own accounts. If I didn't check, the scanner might have done more.

Re: Another new scam

Mindy D — Wed, 01 Apr 2020 17:49:19 GMT

Re: Another new scam

ScarletDove — Wed, 01 Apr 2020 17:57:28 GMT

I have received these kinds of emails before relevant to accounts I do not have, usually sitting in my "SPAM" folder. I ignore and delete with all other spam mail. I get these phoney things that are dumped in the Spam folder.....many too obvious they are scammers by looking at where they originate, their email or finding spelling errors! Do not respond, delete!