topic Re: Amazon Halts Grocery Orders in Community Chat

Amazon Halts Grocery Orders

KingstonsMom — Sat, 21 Mar 2020 07:44:15 GMT

Amazon.com Inc said today it has halted its Prime Pantry delivery service in the United States to restock groceries, following a surge in online orders by shoppers worried about the

(removal of link)

pandemic.

'Amazon Pantry is not accepting new orders at this time while we work to fulfill open orders and restock items following increased demand,' a company spokesperson said.

The service, which sells non-perishable groceries from cereals to soaps, has seen huge demand despite consumers thronging supermarkets and grocery stores for everything from toilet papers and canned foods.

Amazon did not say when the service will be back, but said it was working with partners to get the items back in stock as quickly as possible.

The move comes after the company resorted to receive only vital supplies at its U.S. and UK and other European warehouses until April 5, as it tries to free up space for medical and household goods in high demand.

Merchants send products to Amazon to store in their warehouses until a shopper buys it. Amazon then packages the item and dispatches it to the customer.

These outlets can still sell phones, toys, bread makers, and other non-essentials on the website, but they will have to organise delivery themselves.

Items already in their warehouses - and those en route - will still be delivered, meaning consumers awaiting an order should still receive it providing it is already stocked.

But third-party retailers, which sell 60 per cent of all products on the platform, have warned that a lack of their own personal storage space will likely see a fall in stock over the coming weeks.

The new measures, which also apply in the United States, came as Amazon employees were asked to work overtime to keep up with panic-buying deliveries.

In a statement, the Seattle-based website said: 'We are seeing increased online shopping and as a result some products such as household staples and medical supplies are out of stock.

'With this in mind, we are temporarily prioritizing household staples, medical supplies and other high-demand products coming into our fulfillment centers so that we can more quickly receive, restock, and ship these products to customers.'

High-demand products that will now be prioritized include: baby products, health and household items, beauty and personal care products, groceries, industrial items and pet supplies.

Online shopping is ramping up as officials impose curfews and lockdowns on areas most hit by the virus.

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Re: Amazon Halts Grocery Orders

Mindy D — Sat, 21 Mar 2020 02:48:40 GMT

@KingstonsMom wrote:

Amazon.com Inc said today it has halted its Prime Pantry delivery service in the United States to restock groceries, following a surge in online orders by shoppers worried about the

(removal of link)

pandemic.

'Amazon Pantry is not accepting new orders at this time while we work to fulfill open orders and restock items following increased demand,' a company spokesperson said.

The service, which sells non-perishable groceries from cereals to soaps, has seen huge demand despite consumers thronging supermarkets and grocery stores for everything from toilet papers and canned foods.

Amazon did not say when the service will be back, but said it was working with partners to get the items back in stock as quickly as possible.

The move comes after the company resorted to receive only vital supplies at its U.S. and UK and other European warehouses until April 5, as it tries to free up space for medical and household goods in high demand.

Merchants send products to Amazon to store in their warehouses until a shopper buys it. Amazon then packages the item and dispatches it to the customer.

These outlets can still sell phones, toys, bread makers, and other non-essentials on the website, but they will have to organise delivery themselves.

Items already in their warehouses - and those en route - will still be delivered, meaning consumers awaiting an order should still receive it providing it is already stocked.

But third-party retailers, which sell 60 per cent of all products on the platform, have warned that a lack of their own personal storage space will likely see a fall in stock over the coming weeks.

The new measures, which also apply in the United States, came as Amazon employees were asked to work overtime to keep up with panic-buying deliveries.

In a statement, the Seattle-based website said: 'We are seeing increased online shopping and as a result some products such as household staples and medical supplies are out of stock.

'With this in mind, we are temporarily prioritizing household staples, medical supplies and other high-demand products coming into our fulfillment centers so that we can more quickly receive, restock, and ship these products to customers.'

High-demand products that will now be prioritized include: baby products, health and household items, beauty and personal care products, groceries, industrial items and pet supplies.

Online shopping is ramping up as officials impose curfews and lockdowns on areas most hit by the virus.

NON-ESSENTIAL ITEMS:

Arts, Crafts & Sewing

Automotive & Motorcycle

Books

Camera & Photo

Cell Phones & Accessories

Computers & Accessories

Costumes & Accessories

Electronics

Fashion

Furniture

Home Audio

Home Improvement

Kitchen

Luggage Travel Gear

Magazines

Major Appliances

Shoes

Watches

Movies & TV

Musical Instruments

Office Electronics & Supplies

Patio, Lawn & Garden

Power & Hand Tools

Software

Sports & Outdoors

Television & Video

Toys & Games

Video Games

EVERYTHING ELSE

PRIME PANTRY is different from PRIME FRESH. You can still order fresh foods. The same was going on with TARGET last week.

Re: Amazon Halts Grocery Orders

suzyQ3 — Sat, 21 Mar 2020 00:20:28 GMT

I've discovered that grocery delivery is pretty much nonexistent right now. We had no choice but to go out to shop today.

Re: Amazon Halts Grocery Orders

PA Mom-mom — Fri, 20 Mar 2020 20:53:21 GMT

@KingstonsMom EVERYTHING ELSE! - So true!

Re: Amazon Halts Grocery Orders

Lipstickdiva — Fri, 20 Mar 2020 20:54:18 GMT

@suzyQ3 wrote:
I've discovered that grocery delivery is pretty much nonexistent right now. We had no choice but to out to shop today.

@suzyQ3I have never done delivery or curbside pick-up but last week I was going to. I placed my order and my designated pick-up time was 2 days away so I ended up going to the store. A lot of what I had on my list was gone so I was better off going in.

Re: Amazon Halts Grocery Orders

Trinity11 — Fri, 20 Mar 2020 20:54:26 GMT

@Mindy D wrote:
@KingstonsMom wrote:
Amazon.com Inc said today it has halted its Prime Pantry delivery service in the United States to restock groceries, following a surge in online orders by shoppers worried about the coronavirus pandemic.

'Amazon Pantry is not accepting new orders at this time while we work to fulfill open orders and restock items following increased demand,' a company spokesperson said.

The service, which sells non-perishable groceries from cereals to soaps, has seen huge demand despite consumers thronging supermarkets and grocery stores for everything from toilet papers and canned foods.

Amazon did not say when the service will be back, but said it was working with partners to get the items back in stock as quickly as possible.

The move comes after the company resorted to receive only vital supplies at its U.S. and UK and other European warehouses until April 5, as it tries to free up space for medical and household goods in high demand.

Merchants send products to Amazon to store in their warehouses until a shopper buys it. Amazon then packages the item and dispatches it to the customer.

These outlets can still sell phones, toys, bread makers, and other non-essentials on the website, but they will have to organise delivery themselves.

Items already in their warehouses - and those en route - will still be delivered, meaning consumers awaiting an order should still receive it providing it is already stocked.

But third-party retailers, which sell 60 per cent of all products on the platform, have warned that a lack of their own personal storage space will likely see a fall in stock over the coming weeks.

The new measures, which also apply in the United States, came as Amazon employees were asked to work overtime to keep up with panic-buying deliveries.

In a statement, the Seattle-based website said: 'We are seeing increased online shopping and as a result some products such as household staples and medical supplies are out of stock.

'With this in mind, we are temporarily prioritizing household staples, medical supplies and other high-demand products coming into our fulfillment centers so that we can more quickly receive, restock, and ship these products to customers.'

High-demand products that will now be prioritized include: baby products, health and household items, beauty and personal care products, groceries, industrial items and pet supplies.

Online shopping is ramping up as officials impose curfews and lockdowns on areas most hit by the virus.

NON-ESSENTIAL ITEMS:
Arts, Crafts & Sewing
Automotive & Motorcycle
Books
Camera & Photo
Cell Phones & Accessories
Computers & Accessories
Costumes & Accessories
Electronics
Fashion
Furniture
Home Audio
Home Improvement
Kitchen
Luggage Travel Gear
Magazines
Major Appliances
Shoes
Watches
Movies & TV
Musical Instruments
Office Electronics & Supplies
Patio, Lawn & Garden
Power & Hand Tools
Software
Sports & Outdoors
Television & Video
Toys & Games
Video Games
EVERYTHING ELSE
PRIME PANTRY is different from PRIME FRESH. You can still order fresh foods. The same was going on with TARGET last week.

There are no delivery dates for the weeks to come from PRIME FRESH in my Long Island area. I have been trying for a few days now. Every single item I ordered from Amazon Whole Foods the other day came yesterday was substituted. I ordered bread and they sent me a cake! We do not eat Honey Nut Cheerios. I am a Type 1 diabetic and my husband won't eat them either (there substitute for oatmeal). The steak I ordered I was sent ham steak with lots of sugar in it. I did check the box no substitutions too. I never thought I would get pork when I ordered chicken either. So I guess I cannot rely on them and will switch to Instacart.

Re: Amazon Halts Grocery Orders

suzyQ3 — Fri, 20 Mar 2020 21:02:15 GMT

@Trinity11 wrote:
@Mindy D wrote:
@KingstonsMom wrote:
Amazon.com Inc said today it has halted its Prime Pantry delivery service in the United States to restock groceries, following a surge in online orders by shoppers worried about the coronavirus pandemic.

'Amazon Pantry is not accepting new orders at this time while we work to fulfill open orders and restock items following increased demand,' a company spokesperson said.

The service, which sells non-perishable groceries from cereals to soaps, has seen huge demand despite consumers thronging supermarkets and grocery stores for everything from toilet papers and canned foods.

Amazon did not say when the service will be back, but said it was working with partners to get the items back in stock as quickly as possible.

The move comes after the company resorted to receive only vital supplies at its U.S. and UK and other European warehouses until April 5, as it tries to free up space for medical and household goods in high demand.

Merchants send products to Amazon to store in their warehouses until a shopper buys it. Amazon then packages the item and dispatches it to the customer.

These outlets can still sell phones, toys, bread makers, and other non-essentials on the website, but they will have to organise delivery themselves.

Items already in their warehouses - and those en route - will still be delivered, meaning consumers awaiting an order should still receive it providing it is already stocked.

But third-party retailers, which sell 60 per cent of all products on the platform, have warned that a lack of their own personal storage space will likely see a fall in stock over the coming weeks.

The new measures, which also apply in the United States, came as Amazon employees were asked to work overtime to keep up with panic-buying deliveries.

In a statement, the Seattle-based website said: 'We are seeing increased online shopping and as a result some products such as household staples and medical supplies are out of stock.

'With this in mind, we are temporarily prioritizing household staples, medical supplies and other high-demand products coming into our fulfillment centers so that we can more quickly receive, restock, and ship these products to customers.'

High-demand products that will now be prioritized include: baby products, health and household items, beauty and personal care products, groceries, industrial items and pet supplies.

Online shopping is ramping up as officials impose curfews and lockdowns on areas most hit by the virus.

NON-ESSENTIAL ITEMS:
Arts, Crafts & Sewing
Automotive & Motorcycle
Books
Camera & Photo
Cell Phones & Accessories
Computers & Accessories
Costumes & Accessories
Electronics
Fashion
Furniture
Home Audio
Home Improvement
Kitchen
Luggage Travel Gear
Magazines
Major Appliances
Shoes
Watches
Movies & TV
Musical Instruments
Office Electronics & Supplies
Patio, Lawn & Garden
Power & Hand Tools
Software
Sports & Outdoors
Television & Video
Toys & Games
Video Games
EVERYTHING ELSE
PRIME PANTRY is different from PRIME FRESH. You can still order fresh foods. The same was going on with TARGET last week.
There are no delivery dates for the weeks to come from PRIME FRESH in my Long Island area. I have been trying for a few days now. Every single item I ordered from Amazon Whole Foods the other day came yesterday was substituted. I ordered bread and they sent me a cake! We do not eat Honey Nut Cheerios. I am a Type 1 diabetic and my husband won't eat them either (there substitute for oatmeal). The steak I ordered I was sent ham steak with lots of sugar in it. I did check the box no substitutions too. I never thought I would get pork when I ordered chicken either. So I guess I cannot rely on them and will switch to Instacart.

@Trinity11 I'm not sure that you will have any more success with Instacart, but it's worth a try. As I've posted, we just gave up and went shopping today. I am not happy about that because we should stay home.

Re: Amazon Halts Grocery Orders

lovesrecess — Fri, 20 Mar 2020 21:00:21 GMT

I could not get delivery or pickup times at three different grocery stores, so had to go to the store yesterday.

Re: Amazon Halts Grocery Orders

Beth-QVC — Fri, 20 Mar 2020 21:04:40 GMT

political

Re: Amazon Halts Grocery Orders

Porcelain — Fri, 20 Mar 2020 21:05:36 GMT

This concerns me. It seems like the supply chains overall are under strain, and it's a bit early for that to be happening. I'm talking beyond just the TP shortages, which are understandable mob psychology and are short term and temporary.

Don't want to scare anyone. And who particularly cares what I think about supply chains anyway? I just really don't want to be without my Amazon orders and other ecommerce conveniences. It would be a new layer of something I don't want to deal with to have that taken away. I could handle it. But I really don't want to need to.

Re: Amazon Halts Grocery Orders

SilleeMee — Fri, 20 Mar 2020 21:08:17 GMT

I placed my Instacart order at about 8am. It will delivered to my door later today. I'm totally shocked!

Re: Amazon Halts Grocery Orders

Eileen in Virginia — Fri, 20 Mar 2020 21:11:12 GMT

After reading another post this morning, where the OP said her Amazon Fresh order was delivered within 2 days), I decided to give it a try. My items were all in stock, but there were no delivery times available in the next few days. They said to try again later. So much for that idea. Maybe I'll try again next week.

Re: Amazon Halts Grocery Orders

tansy — Fri, 20 Mar 2020 21:12:16 GMT

@SilleeMee wrote:
I placed my Instacart order at about 8am. It will delivered to my door later today. I'm totally shocked!

Yay! Let us know when it's delivered, @SilleeMee. I've been worried about you since I saw an earlier post.

Re: Amazon Halts Grocery Orders

BklynKinsey — Fri, 20 Mar 2020 21:15:09 GMT

@Trinity11 You should call Amazon customer service and report the substitutions that were done in error. They will credit you immediately. I am in NYC (Bklyn) and order Whole Foods delivery all the time (had one last night). Very few errors and if there is one, they credited me with no problem. It's been a great service for me.

Re: Amazon Halts Grocery Orders

SilleeMee — Fri, 20 Mar 2020 21:15:11 GMT

@tansy wrote:
@SilleeMee wrote:
I placed my Instacart order at about 8am. It will delivered to my door later today. I'm totally shocked!
Yay! Let us know when it's delivered, @SilleeMee. I've been worried about you since I saw an earlier post.

Oh thank your for your concern @tansy

I'll post my review for Instacart's delivery service once I get my stuff. It's my very first order with them and I'm excited. Never had groceries delivered before.

Re: Amazon Halts Grocery Orders

mimomof4 — Fri, 20 Mar 2020 21:17:24 GMT

@Porcelain wrote:
This concerns me. It seems like the supply chains overall are under strain, and it's a bit early for that to be happening. I'm talking beyond just the TP shortages, which are understandable mob psychology and are short term and temporary.

Don't want to scare anyone. And who particularly cares what I think about supply chains anyway? I just really don't want to be without my Amazon orders and other ecommerce conveniences. It would be a new layer of something I don't want to deal with to have that taken away. I could handle it. But I really don't want to need to.

Unfortunately the mob mentality has caused these shortages. I still don't understand why everyone is still flocking to the grocery store. Shouldn't you have most of what you need by now. I just hope the food these people purchased does not go to waste. I know my 5 loaves of bread won't but they also won't last a week in my house either.

If you expect Fed Ex and UPS they will likely be delaying deliveries.

I tried to place a pick up order for Sams but they don't aren't offering them now so I just went out this morning because I needed bread.

Re: Amazon Halts Grocery Orders

suzyQ3 — Fri, 20 Mar 2020 21:21:23 GMT

@mimomof4 wrote:
@Porcelain wrote:
This concerns me. It seems like the supply chains overall are under strain, and it's a bit early for that to be happening. I'm talking beyond just the TP shortages, which are understandable mob psychology and are short term and temporary.

Don't want to scare anyone. And who particularly cares what I think about supply chains anyway? I just really don't want to be without my Amazon orders and other ecommerce conveniences. It would be a new layer of something I don't want to deal with to have that taken away. I could handle it. But I really don't want to need to.
Unfortunately the mob mentality has caused these shortages. I still don't understand why everyone is still flocking to the grocery store. Shouldn't you have most of what you need by now. I just hope the food these people purchased does not go to waste. I know my 5 loaves of bread won't but they also won't last a week in my house either.

If you expect Fed Ex and UPS they will likely be delaying deliveries.

I tried to place a pick up order for Sams but they don't aren't offering them now so I just went out this morning because I needed bread.

My mentality right now, @mimomof4, is that I don't want to have to leave the house any more than is necessary. Right now, there are no delivery options for my location, so yes, my husband and I did stock up.

Re: Amazon Halts Grocery Orders

mimomof4 — Fri, 20 Mar 2020 21:28:27 GMT

@suzyQ3 wrote:
@mimomof4 wrote:
@Porcelain wrote:
This concerns me. It seems like the supply chains overall are under strain, and it's a bit early for that to be happening. I'm talking beyond just the TP shortages, which are understandable mob psychology and are short term and temporary.

Don't want to scare anyone. And who particularly cares what I think about supply chains anyway? I just really don't want to be without my Amazon orders and other ecommerce conveniences. It would be a new layer of something I don't want to deal with to have that taken away. I could handle it. But I really don't want to need to.
Unfortunately the mob mentality has caused these shortages. I still don't understand why everyone is still flocking to the grocery store. Shouldn't you have most of what you need by now. I just hope the food these people purchased does not go to waste. I know my 5 loaves of bread won't but they also won't last a week in my house either.

If you expect Fed Ex and UPS they will likely be delaying deliveries.

I tried to place a pick up order for Sams but they don't aren't offering them now so I just went out this morning because I needed bread.
My mentality right now, @mimomof4, is that I don't want to have to leave the house any more than is necessary. Right now, there are no delivery options for my location, so yes, my husband and I did stock up.

We are a family of 6. There is no way I can go more than a week without shopping for essentials - Milk and bread. Our freezer is always stocked but usually I like to grab some turkey burger or other meat every week but can't find it now so we are living off what was already in our stock. My husband just drove by a grocery store on his way home and said it was packed. I just don't get it, its been that way for a week in Michigan.

Re: Amazon Halts Grocery Orders

Spurt — Fri, 20 Mar 2020 21:48:00 GMT

@SilleeMee wrote:
I placed my Instacart order at about 8am. It will delivered to my door later today. I'm totally shocked!

@SilleeMee

Let me know how it goes....keep the App open or web page on your computer in case your shopper needs to communicate with you....

Re: Amazon Halts Grocery Orders

SilleeMee — Fri, 20 Mar 2020 21:50:49 GMT

@Spurt wrote:
@SilleeMee wrote:
I placed my Instacart order at about 8am. It will delivered to my door later today. I'm totally shocked!
@SilleeMee

Let me know how it goes....keep the App open or web page on your computer in case your shopper needs to communicate with you....

Yes the shopper just texted me. @Spurt