topic Re: Grocery Delivery Experience in Community Chat

Grocery Delivery Experience

SuhseK — Mon, 16 Mar 2020 23:11:49 GMT

This happened to my 70 year old Aunt, not me

She is currently living in an assisted living, following two hip replacements, last year:

Saturday evening, she placed an on line order for grocery delivery, from Walmart. All went well and it was be delivered between 10-11 am,today.

This morning, she checked her order status, it was cancelled, by her, according to website. She contacted Walmart Mart, was told, glitch in their system, had incorrectly cancelled, many orders. Her money was being refunded, back to her account. They told her, they could not replace the order, at that time, because, system would just cancel it again. She was told to replace the order, this afternoon.

She replaced order this afternoon, all,was fine till it got to the point of selecting a delivery time. The system would not allow her to select a delivery time, none were available!

She called Walmart, again, she was, at that time furious(and she's the most mellow, funny person, I know).

She was informed, that they were so sorry for the mistakes, but, there were no delivery times available nationally! She could keep trying, in the days to come. They sent her two codes, for $10 off on future orders.

I imagine, what happened, their system, became so overwhelmed with people, trying to place delivery orders, it lost its techie marbles😖

Who knows when, they'll have delivery available again.
So frustrating, but, another casualty of all this.

She doesn't like to ask for help, but, she's not driving right now. I'm going to shop for her. I can't take her out for a consolation meal, all restaurants and bars are closed 😖

Of course they have meal service at the assisted living, but, she likes to be able to do some of her own cooking, and she needs some over the counter medication.

One more Covid-19 saga.

Re: Grocery Delivery Experience

Kachina624 — Mon, 16 Mar 2020 23:23:06 GMT

@SuhseK I use Walmart pick up service all the time so when I read your post, I checked my store for pick up times. Sure enough, none available for next 7 days. Wow

Re: Grocery Delivery Experience

dancingwoman — Mon, 16 Mar 2020 23:32:58 GMT

@Kachina624 Our Walmart is just building a pickup area. We stopped into the store today...it wouldn't matter if pickup was available yet because there wasn't anything to buy....we'll lots of fresh veggies and fruit which makes me happy but nothing else. Nothing frozen .....no dry goods...no paper products...no cleaning supplies at all....nothing. We did get new fishing licenses...lol....DW

Re: Grocery Delivery Experience

morganjen — Mon, 16 Mar 2020 23:36:02 GMT

Yes, same thing happened with my coworker recently.

Re: Grocery Delivery Experience

suzyQ3 — Mon, 16 Mar 2020 23:39:34 GMT

She is very fortunate to have you, @SuhseK

Re: Grocery Delivery Experience

SilleeMee — Mon, 16 Mar 2020 23:46:02 GMT

If the store shelves are bare and they don't deliver us what we need soon then this can get really bad. I'm getting more and more concerned about this situation. Are we going to run out of food or supplies??!

Re: Grocery Delivery Experience

fthunt — Tue, 17 Mar 2020 00:35:31 GMT

@SilleeMee NO...........I'm sure trucks are rolling but with this panic it's just going to take a little time. Did you see the posted picture here yesterday of trailers lined up in GA waiting to fill up for toilet paper? That was a sight!

Re: Grocery Delivery Experience

Carmie — Tue, 17 Mar 2020 00:39:16 GMT

Here in PA most of the stores have stopped home delivery and now some are stopping online ordering and pick up service.

They have too many orders and can't the fill them.

You have to go in person and hope what you want is still on the shelves. Many grocery items are getting scarce...bread, milk, paper and cleaning products, canned soup and meat.

I was in two stores today looking for ground beef and chicken wings....there were none to be found.

Re: Grocery Delivery Experience

SilleeMee — Tue, 17 Mar 2020 00:45:47 GMT

@fthunt wrote:
@SilleeMee NO...........I'm sure trucks are rolling but with this panic it's just going to take a little time. Did you see the posted picture here yesterday of trailers lined up in GA waiting to fill up for toilet paper? That was a sight!

I hope and I pray that the truckers don't get sick! @fthunt We don't have an endless supply of them.

Re: Grocery Delivery Experience

Shawnie — Tue, 17 Mar 2020 00:49:26 GMT

I have an order set for delivery next tuesday. usually you can get in 24 hours. Instacart 1-2 hour delivery is now at least a week. I am recovering from an illness and can't deal with the crowds, although my cough might make people scatter!

Re: Grocery Delivery Experience

fthunt — Tue, 17 Mar 2020 01:09:59 GMT

@SilleeMee Endless supply of truckers - well in my sub-burbs there is a tractor trailer school...........and from my bedroom in AM I hear the gears grinding as the students (adult men) try to find First Gear - Second Gear..........local people just back off when those student trucks comes through town and are learning to navigate 4 way intersections and find the brakes! LOL WE don't try to be first on base with them.

Re: Grocery Delivery Experience

Silver Fox1 — Tue, 17 Mar 2020 02:22:36 GMT

My Pea Pod delivery arrived this afternoon, I had to wait three days, it was the first date and time open. I received everything I ordered except the bread they had to substitute that but all esle was there. The delivery man was very nice and said they have been overwhelmed with orders.

Re: Grocery Delivery Experience

happycat — Tue, 17 Mar 2020 03:35:30 GMT

I just tried to order some things from Wal Mart, for me to go pick up, and they have no available times for the next 7 days anywhere near me. I checked.

I bought a lot of food last week, Thank God, but I wanted a few more things.

If the trucks are bringing food, then why are they out of so many things, because a lot of what I tried to order, they were out of.

Are people trying to buy enough for 3 months? What is going on?

Re: Grocery Delivery Experience

VegasBusinessWoman — Tue, 17 Mar 2020 03:47:27 GMT

We usually order groceries/paper goods/cleaning supplies every other week and have for the past year. I place my order on Monday and it gets delivered Tuesday afternoon. I placed my order this morning as usual and cannot get delivery until Friday afternoon. Even worse, the store says they may not be able to fill my order due to high demand. Whaaaaa?😮

So I went to Trader Joes to get milk, fruit and a few things to get by until my delivery--who knows how much of it I will get--and the place looked like it had been looted. My word! I've never seen anything like this!

Re: Grocery Delivery Experience

SuhseK — Tue, 17 Mar 2020 06:40:18 GMT

Thanks. She can be a character. When she was in rehab, pre and post, total hips, she confessed, she had a "school girl crush", on her primary PT.

She was in rehab, for sometime, and they worked together so much, they got to be friends. He was 10 years younger, very married, but, they had a similar sense of humor, which made the PT, easier.

We joked about it, and she said, "why not, it's harmless, reminds me I'm not That Old, and inspires me to keep up the appearance" 😉