topic Re: Double Order in Community Chat

Double Order

FlowerBear — Mon, 16 Dec 2019 20:18:35 GMT

I ordered ONE set of the Turbie Twist set and in my email it is showing TWO separate orders. I did not order two. This has not ever happened to me before. They better now charge me for return shipping for one set!

Re: Double Order

Krimpette — Mon, 16 Dec 2019 20:29:13 GMT

What did customer service have to say?

Re: Double Order

Allegheny — Mon, 16 Dec 2019 20:32:35 GMT

@FlowerBear Did you check your Order Status?

Re: Double Order

Mindy D — Mon, 16 Dec 2019 20:45:14 GMT

They won’t charge you if you call them now and tell them what’s happened.

Re: Double Order

FlowerBear — Tue, 17 Dec 2019 22:45:59 GMT

thank you! after i read the replies i did contact customer service and was told they would make sure i would not pay a return fee for the return on the order i did not make. not sure how that happened, its never happened before. there were two separate orders with separate order numbers!