topic Re: POTENTIAL FRAUD Be Careful in Community Chat

POTENTIAL FRAUD Be Careful

bmorechick — Fri, 13 Dec 2019 04:20:06 GMT

Just a big heads up. Today I got an email supposedly from Amazon entitled “service account notice alert”. I opened it And it told me that there was a problem verifying my latest information and that all of my orders will be suspended pending verification of my account. It wanted my name address social security number, etc. I opened my Amazon account to look and see if things I ordered today were suspended and they were not - they are on their way. That made me suspicious. So I called Amazon and they checked and said they never sent an email like that and they would never ask for any kind of information like that account numbers or Social Security numbers. It was fraudulent.

If you get an email like that, check it out for yourself and call amazon. Soooo many people are going to get s****ed if they are not careful😕

Re: POTENTIAL FRAUD Be Careful

phoenixbrd — Fri, 13 Dec 2019 04:26:28 GMT

Thanks....no email will ever ask for a social security number....huge red flag. Good that you investigated.

Re: POTENTIAL FRAUD Be Careful

JustJazzmom — Fri, 13 Dec 2019 04:30:27 GMT

@bmorechick Does Amazon have a fraud department so you can report this phishing e mail? Many companies do.

Re: POTENTIAL FRAUD Be Careful

bmorechick — Fri, 13 Dec 2019 04:34:28 GMT

@JustJazzmom wrote:
@bmorechick Does Amazon have a fraud department so you can report this phishing e mail? Many companies do.

Yes. They sent me a link to forward it which I did. Then, I got a confirmation of receipt of that forwarded email. Thanks for putting that out there...I forgot that part.

Re: POTENTIAL FRAUD Be Careful

BlueFinch — Fri, 13 Dec 2019 05:32:34 GMT

Interesting, I got a call from someone claiming to be from Amazon with questions about an order. They said a charge had been placed on my card for an iTunes Gift Card for over $100. They then gave the item order number. There was no need for me to call them back, if I had, in fact, placed the order myself. Of course, they knew I hadn't, so they hoped I'd call them back.

I did check and there was no such order, and I already knew that Amazon will never call you, although you may get e-mails (from the fraud team) for suspicious activity. I have. I reported it to Ammy. The person I talked to said she had just had a similar call, but the charge was reported to be $700. She reinforced the obvious -- 'don't call them back.'

It's so frustrating that these scams escalate during the holiday season, when you are trying to find peace and joy. It rather spoils a lot of the fun, to have to stay so hypervigilant to avoid trouble.

Re: POTENTIAL FRAUD Be Careful

Blahblahvampemer — Fri, 13 Dec 2019 06:31:02 GMT

@BlueFinch wrote:
Interesting, I got a call from someone claiming to be from Amazon with questions about an order. They said a charge had been placed on my card for an iTunes Gift Card for over $100. They then gave the item order number. There was no need for me to call them back, if I had, in fact, placed the order myself. Of course, they knew I hadn't, so they hoped I'd call them back.

I did check and there was no such order, and I already knew that Amazon will never call you, although you may get e-mails (from the fraud team) for suspicious activity. I have. I reported it to Ammy. The person I talked to said she had just had a similar call, but the charge was reported to be $700. She reinforced the obvious -- 'don't call them back.'

It's so frustrating that these scams escalate during the holiday season, when you are trying to find peace and joy. It rather spoils a lot of the fun, to have to stay so hypervigilant to avoid trouble.

Amazon does call. Two weeks ago they called to ask about a charge, and it wasn't legit. I checked the card and found a nearly $300 charge for some jewelry, and the tiny one for Amazon. The issuer also asked about an Amtrak charge that, yes, was fraudulent. Amazon saved the day, and the bank has been great about authorizing some pending charges on the old number.

Re: POTENTIAL FRAUD Be Careful

OnlyShopsOnline — Fri, 13 Dec 2019 06:53:11 GMT

@bmorechick I'm in Maryland too! I've gotten to the point that I don't reply to any emails...not even surveys from doctors's offices. And, I don't answer the phone unless I recognize the number or they leave a message.

It's getting ridiculous! And they've gotten very sophisticated. It has not been unusual, in the past, for a credit card company to call to confirm a purchase. Now, some of those are scams, and they are so realistic that people have been pulled in before they realized what has happened.

If somebody needs information from me, I call them back using the phone number I have on file for them, or the number on my credit card.

I got up the other morning, and there were about 9 scam calls on my phone already!

I understand NOMOROBO works. But, you need to have your voice mail set up with your service provider. I use my own personal voice mail because I don't trust anybody!

Not A THING we can do about any of it, and I'm irritated beyond belief today. Thanks for letting me vent.

And, thanks for posting the information!

Re: POTENTIAL FRAUD Be Careful

qualitygal — Fri, 13 Dec 2019 09:41:20 GMT

You know, while some of us see through these frauds, some of us, have no idea this goes on. I'm so thankful when I see what's going on out there, and someone takes the time to alert others about it. Public Service Message. Good job.

Re: POTENTIAL FRAUD Be Careful

MandyG06 — Fri, 13 Dec 2019 12:46:50 GMT

Wow!! I received an "Amazon" email that asked me to verify my shipping address and that my account was on hold until that was completed. Thankfully, I didn't on advice from my husband - he said they already have my shipping address when I completed the order.

phew!

Re: POTENTIAL FRAUD Be Careful

jackthebear — Fri, 13 Dec 2019 12:48:38 GMT

@OnlyShopsOnline wrote:
@bmorechick I'm in Maryland too! I've gotten to the point that I don't reply to any emails...not even surveys from doctors's offices. And, I don't answer the phone unless I recognize the number or they leave a message.

It's getting ridiculous! And they've gotten very sophisticated. It has not been unusual, in the past, for a credit card company to call to confirm a purchase. Now, some of those are scams, and they are so realistic that people have been pulled in before they realized what has happened.

If somebody needs information from me, I call them back using the phone number I have on file for them, or the number on my credit card.

I got up the other morning, and there were about 9 scam calls on my phone already!

I understand NOMOROBO works. But, you need to have your voice mail set up with your service provider. I use my own personal voice mail because I don't trust anybody!

Not A THING we can do about any of it, and I'm irritated beyond belief today. Thanks for letting me vent.

And, thanks for posting the information!

letting you know that you can use NMRobo without yr phone/internet companies voice mail. we just have an ansering machine

you do need to activate it thru both websites

Re: POTENTIAL FRAUD Be Careful

BlueFinch — Fri, 13 Dec 2019 17:28:53 GMT

@Blahblahvampemer That's very interesting. Thanks for letting me know. I was told they will never call about card activity. Can we ever rely on people to give accurate information? Seems not. Glad to hear yours was taken care of promptly.

Re: POTENTIAL FRAUD Be Careful

beckyb1012 — Fri, 13 Dec 2019 17:48:51 GMT

I used to get those from time to time about there being a problem with my Walmart order in the subject line. Since I very rarely ordered from them online I always new when there was an outstanding order so I never responded.

Re: POTENTIAL FRAUD Be Careful

Mindy D — Fri, 13 Dec 2019 19:48:20 GMT

@MandyG06 wrote:
Wow!! I received an "Amazon" email that asked me to verify my shipping address and that my account was on hold until that was completed. Thankfully, I didn't on advice from my husband - he said they already have my shipping address when I completed the order.
phew!

You might want to go to your Amazon account and check your shipping ingurmatiin. Don’t access Amazon through that email though.

Re: POTENTIAL FRAUD Be Careful

J Town Girl — Fri, 13 Dec 2019 21:23:32 GMT

A few years ago I received a call from one of my credit card companies stating that they were verifying two purchases made on my card that morning. Since they were for very large charges and not something that would normally be charged to my account they held both the items and the charges until they could be verified.

I happened to be out that morning and when I returned the message had been left on my voice mail. Since I wasn't sure if it was a scam or a legitimate call I was hesitant to call them back on the number they left for me. I decided to instead call the customer service number for that particular credit card.

It did turn out to be a legitimate call. They told me since the charges did not fall into my usual purchase activity a red flag had popped up and they did not allow the charges to go through.

The scammer lost out on that ruse. He/she never received their very expensive watch or computer.

I was so grateful that the credit card company quickly picked up on it and put a stop to the thieves, at least for that purchase anyway.

Re: POTENTIAL FRAUD Be Careful

ROMARY — Fri, 13 Dec 2019 21:27:45 GMT

A while back, I got a pop-up from N*rton, saying that my N*rton security has expired (or is very close to being expired), to renew now, etc.

Guess what! My security isn't with N*rton.

It did look legitimate, but thank goodness I realized that I don't use N*rton.

Re: POTENTIAL FRAUD Be Careful

tansy — Fri, 13 Dec 2019 21:30:52 GMT

Good to know as I got the security email, too, but deleted it.

Re: POTENTIAL FRAUD Be Careful

ROMARY — Fri, 13 Dec 2019 21:32:59 GMT

Tansy: Mine was a 'pop-up' on my screen. (Not an email).

Yes, we have to be careful about 'this and that' now-a-days..........lots of distractions bombarding us.

Re: POTENTIAL FRAUD Be Careful

Spurt — Sat, 14 Dec 2019 15:47:08 GMT

BEWARE---

Robo calls going out claiming to be from your prescription drug plan.....do not call them back at the number they leave its a SCAM! If you are concerned and want to double check to see if the call is legit, call the number on the back of your ID card.... Many people have reported a big increase in this robo scam call this week ...

Re: POTENTIAL FRAUD Be Careful

OnlyShopsOnline — Sat, 14 Dec 2019 23:45:53 GMT

@jackthebear wrote:
letting you know that you can use NMRobo without yr phone/internet companies voice mail. we just have an ansering machine

you do need to activate it thru both websites

@jackthebear It would not accept my activations. But, it's been about a year since I tried. Maybe I'll contact Comcast after the holidays. Thanks!

ETA: I just went back on the websites and was able to activate NOMOROBO. When I activated it on Xfinity, I was given a message that I needed to set up voicemail. However, I bypassed that by going into settings, and VOILA! It worked. Thanks again!

Re: POTENTIAL FRAUD Be Careful

jackthebear — Sun, 15 Dec 2019 13:09:12 GMT

@OnlyShopsOnline wrote:
@jackthebear wrote:
letting you know that you can use NMRobo without yr phone/internet companies voice mail. we just have an ansering machine

you do need to activate it thru both websites

@jackthebear It would not accept my activations. But, it's been about a year since I tried. Maybe I'll contact Comcast after the holidays. Thanks!

ETA: I just went back on the websites and was able to activate NOMOROBO. When I activated it on Xfinity, I was given a message that I needed to set up voicemail. However, I bypassed that by going into settings, and VOILA! It worked. Thanks again!

excellent