topic Lands end in Community Chat

Lands end

goldensrbest — Thu, 21 Nov 2019 11:53:12 GMT

They have a good sale going on , check on line.

Re: Lands end

CalminHeart — Thu, 21 Nov 2019 11:56:15 GMT

A lot of things are 50% off with a promo code. I love LE and buy most of my clothes from them.

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walker — Thu, 21 Nov 2019 12:53:47 GMT

Good company.....received the catalog recently....ordered two of the 1/4 zip fleece tops.....LOVE THEM...very soft!!!

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Eileen in Virginia — Thu, 21 Nov 2019 12:58:03 GMT

I got a full-length stadium coat for less than $120, with free shipping. I always check them for winter coats.

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Misplaced Parisian — Thu, 21 Nov 2019 13:15:56 GMT

@goldensrbest Thank YOU for posting this. I just snagged a winter commuter coat from them a couple weeks ago when they were doing 40% off. It's fabulous. I really like Land's End. Happy Shopping.

Re: Lands end

NicksmomESQ — Thu, 21 Nov 2019 13:35:03 GMT

On top of sales & good quality they also have a "guaranteed period" policy. A couple of years ago I bought several pairs of chinos for DH. They all seemed to wear out in the same spot. I couldn't find the style on line so I called c.s. for assistantance.

The representative helped me locate the style & then informed me that they were going to replace the chinos at no charge.I told her they were several years old & I didn't expect that of them . Her response was they appear to be defective.
Lands End replaced the pants & provided me with a pre paid label to return the defective items.

Re: Lands end

Cakers3 — Thu, 21 Nov 2019 14:10:49 GMT

If you sign up for emails you often receive a better deal.

For instance, if online is 30% off, your email may be 40% off.

I think right now the 50% is a no minimum free shipping.

The minimum total purchase for free shipping is $75 but it's really easy to reach that amount.

Their deals are great and overall the quality is very good. Plus I need petite for pants and just about all pants have petites, and talls, too.

Re: Lands end

Georgiagrama — Fri, 22 Nov 2019 01:46:06 GMT

I love Land's End and buy a lot from them. In fact, most of my Christmas purchases have been made with them. My grown children like the clothing from Land's End and L L Bean and usually request something from them.

I have found that with D & C quality and sizing all over the place now, I rely more and more on Land's End for my T's and knit pants. And, I love the sweaters from there.

I only buy when there is a sale though.

Re: Lands end

Bridgegal — Fri, 22 Nov 2019 03:06:27 GMT

I ordered several things from them last winter. I went by the size chart and they were all huge. I paid shipping , BTW.

I called to see if I returned them and xchanged for a smaller size how would the shipping costs work. Well, I would have to pay shipping to return them and then shipping again to get the new size items to me. I then asked , what if they still don't fit. I'd have to pay return shipping again.

Are they crazy??? No way I'm paying all of that shipping to keep trying to find the right size in their stuff. Or anyone's stuff for that matter. I told her no thanks, I'd shop elsewhere.

Re: Lands end

Cakers3 — Fri, 22 Nov 2019 04:05:51 GMT

@Bridgegal wrote:
I ordered several things from them last winter. I went by the size chart and they were all huge. I paid shipping , BTW.

I called to see if I returned them and xchanged for a smaller size how would the shipping costs work. Well, I would have to pay shipping to return them and then shipping again to get the new size items to me. I then asked , what if they still don't fit. I'd have to pay return shipping again.
Are they crazy??? No way I'm paying all of that shipping to keep trying to find the right size in their stuff. Or anyone's stuff for that matter. I told her no thanks, I'd shop elsewhere.

@Bridgegal Their return policy clearly states if you are exchaning the second shipping to you is free. Yes, you pay for return shipping whether exchanging or not but an exchange BACK TO YOU is free.

They are also very good at waiving return shipping if the product is not as described.

Re: Lands end

Cakers3 — Fri, 22 Nov 2019 04:09:33 GMT

@Georgiagrama wrote:
I love Land's End and buy a lot from them. In fact, most of my Christmas purchases have been made with them. My grown children like the clothing from Land's End and L L Bean and usually request something from them.

I have found that with D & C quality and sizing all over the place now, I rely more and more on Land's End for my T's and knit pants. And, I love the sweaters from there.

I only buy when there is a sale though.

@Georgiagrama Agree. I just purchased some Christmas clothes for the grandchildren and I also buy a lot from LE. There is always some promo going on and in all these years I can count on one hand the number of times I had to return an item.

We used to travel up to LL Bean and shop and spend the week-end in Maine. Alas, no longer. *sigh*

Re: Lands end

Bridgegal — Fri, 22 Nov 2019 06:17:16 GMT

@Cakers3

Strange because I did press the point a bit. Maybe I got a rookie. Anyway with all of the variety in sizing these days, I've just elected to shop where I can try on. Easier.

Re: Lands end

Eileen in Virginia — Fri, 22 Nov 2019 14:21:35 GMT

@Bridgegal wrote:
I ordered several things from them last winter. I went by the size chart and they were all huge. I paid shipping , BTW.

I called to see if I returned them and xchanged for a smaller size how would the shipping costs work. Well, I would have to pay shipping to return them and then shipping again to get the new size items to me. I then asked , what if they still don't fit. I'd have to pay return shipping again.
Are they crazy??? No way I'm paying all of that shipping to keep trying to find the right size in their stuff. Or anyone's stuff for that matter. I told her no thanks, I'd shop elsewhere.

If you still have a Sears store near you, they accept Lands End returns at no charge. The Sears near us has a large Lands End Department, so sometimes I can find the item I’m returning in a different size and make my exchange with no hassle or fee.

Re: Lands end

Eileen in Virginia — Fri, 22 Nov 2019 14:36:00 GMT

@NicksmomESQ wrote:
On top of sales & good quality they also have a "guaranteed period" policy. A couple of years ago I bought several pairs of chinos for DH. They all seemed to wear out in the same spot. I couldn't find the style on line so I called c.s. for assistantance.
The representative helped me locate the style & then informed me that they were going to replace the chinos at no charge.I told her they were several years old & I didn't expect that of them . Her response was they appear to be defective.
Lands End replaced the pants & provided me with a pre paid label to return the defective items.

I’ve taken advantage of this guarantee for a couple of Lands End bathing suits, both of which I’d had and used for several years (over different periods of time). I usually buy the bathing suits when they go on sale, so the replacement suits were at full price when mine wore out. In each case, Lands End didn’t charge me any more for the replacement suit and they mailed it out as soon as I returned the defective one to our local Sears. I always save the packing slips that come with my Lands End orders so it’s easy to give them the original merchandise’s order number if there’s a problem. It isn’t necessary, but it makes it easier for the customer service rep to find it in their system. I prefer to use live chat so I have a record of the transaction.

Re: Lands end

fingerlakesny — Fri, 22 Nov 2019 14:37:15 GMT

They do have good deals but, I have never had good luck with them. Boots and shoes are too small, cotton shirts shrink at least 1 size. Very expensive too.