topic Anyone having Direct TV issues? in Community Chat

Anyone having Direct TV issues?

CrazyKittyLvr2 — Sat, 02 Nov 2019 22:12:52 GMT

A lot of our channels are all pixelated for lack of a different description. Scrambled, bright colors.

DD caled Direct and they are aware of it and "working" on it. Suggested going to setting that is not HD. Non-HD channels are fine.

Heaven only knows how long it will take to fix.

We might have to see what movies on demand are available.

Re: Anyone having Direct TV issues?

buffieg — Sat, 02 Nov 2019 22:21:12 GMT

Yes! Just had it hooked up yesterday and problems today. I didn't know what was wrong. Glad to know it's not just me.

Re: Anyone having Direct TV issues?

grooms — Sat, 02 Nov 2019 22:31:25 GMT

YES...don't know where you re but I am in California and tried to watch the Breeder's Cup on channel 220 and they are having "difficulty" - what else is new with Direct TV....since they went with At&T it is nothing but trouble with their equipment....going to go back to Dish Network - their equipment is outstanding - the only reason I left was because of the NFL package but the frustration isn't worth it.

Re: Anyone having Direct TV issues?

CrazyKittyLvr2 — Sat, 02 Nov 2019 22:35:35 GMT

@grooms I'm in NE PA.

Re: Anyone having Direct TV issues?

rae smith — Sat, 02 Nov 2019 22:58:37 GMT

Yes. I finally called and was told they are aware and there is something in space effecting the satellite/satellite signal. Whatever.....

Re: Anyone having Direct TV issues?

mac116 — Sat, 02 Nov 2019 23:02:46 GMT

No, not today in Minneapolis

Re: Anyone having Direct TV issues?

suzykee — Sun, 03 Nov 2019 00:20:48 GMT

Yep - HGTV this afternoon. I would suggest everyone who is having problems mark down the days & times. Then call DirecTV and ask for an adjustment on your bill. After all we are paying for the services. I have done it in the past & they have made adjustments. Thinkng of dropping them anyway since the price keeps going up & I'm no longer under contract. It's either them or Dish in our area - rural.

Re: Anyone having Direct TV issues?

SandySparkles — Sun, 03 Nov 2019 01:02:15 GMT

I was having issues with my Direct TV today, here in the Pacific Northwest. I thought it was just our area.

~~~All we need is LOVE💖

Re: Anyone having Direct TV issues?

mspatmac — Sun, 03 Nov 2019 01:44:24 GMT

@grooms wrote:
YES...don't know where you re but I am in California and tried to watch the Breeder's Cup on channel 220 and they are having "difficulty" - what else is new with Direct TV....since they went with At&T it is nothing but trouble with their equipment....going to go back to Dish Network - their equipment is outstanding - the only reason I left was because of the NFL package but the frustration isn't worth it.

I dropped them after 20 years. AT&T ruined them as far as I am concerned. Went with Dish and amazed how terrific they are vs DirecTv. My Dish bill, for all the channels I had previously is almost $100 less.

Re: Anyone having Direct TV issues?

Mindy D — Sun, 03 Nov 2019 06:14:33 GMT

I was getting the 771 problem code on 17 channels. Two differ3bt techs did not know how to fix it. Then I called to cancel and they gave me a better tech that fixed it. I had the channels today and then they went down again tonight. I use a receiver without the DVR. New tech dept is outside U.S. and reps do not seem as well trained as in past years.

Re: Anyone having Direct TV issues?

Group 5 minus 1 — Sun, 03 Nov 2019 13:08:44 GMT

Always

Re: Anyone having Direct TV issues?

CalminHeart — Sun, 03 Nov 2019 13:20:35 GMT

@mspatmac wrote:
@grooms wrote:
YES...don't know where you re but I am in California and tried to watch the Breeder's Cup on channel 220 and they are having "difficulty" - what else is new with Direct TV....since they went with At&T it is nothing but trouble with their equipment....going to go back to Dish Network - their equipment is outstanding - the only reason I left was because of the NFL package but the frustration isn't worth it.
I dropped them after 20 years. AT&T ruined them as far as I am concerned. Went with Dish and amazed how terrific they are vs DirecTv. My Dish bill, for all the channels I had previously is almost $100 less.

I tried to switch to Dish but there are too many trees in the neighborhood to line up the satelite dish.

Dad called DTV this week and they told him they are working on the problem too. It seems like it's a limited number of channels that are affected. I'll tell him to try non-HD.

Re: Anyone having Direct TV issues?

Miss Pepsi — Sun, 03 Nov 2019 20:32:07 GMT

I was glad it wasn't just me when friends 6 states away were also having trouble and we were having good weather. I found it odd the only channel I could see at the time was QVC. I was just glad it was all cleared up before the Hallmark Christmas Movie I wanted to record came on.

In all fairness i rarely have trouble with QVC but upon retirement next July will be looking for cheaper alternatives.

Re: Anyone having Direct TV issues?

IntoSkincare — Sun, 03 Nov 2019 23:23:23 GMT

Loved DirecTV when they were the only game in town. Their price plan was amazing, channel lin up super satisfactory and DVR skill STRONG. Over the last year or so I thought we were paying a lot of money for not enough content we were watching so I switched us to DirecTV NOW and did streaming only. Then, that became AT&T TV and I lost interest - wonky interface and archaic approach to customer service.

We are now on Hulu w/ live TV option and couldn't be happier.

Re: Anyone having Direct TV issues?

BunSnoop — Sun, 03 Nov 2019 23:58:46 GMT

I was on hold for 45 minutes and then hung up. A little while later a message went across the screen stating they were having "difficulties".

They should of put that message up more promptly. I was having problems for about 5 hours before they put up the message. If I had know the problem was on their end, and not mine, I never would of called and wasted 45 minutes of my time on hold.

Re: Anyone having Direct TV issues?

Mindy D — Mon, 04 Nov 2019 18:03:15 GMT

@CrazyKittyLvr2 wrote:
A lot of our channels are all pixelated for lack of a different description. Scrambled, bright colors.

DD caled Direct and they are aware of it and "working" on it. Suggested going to setting that is not HD. Non-HD channels are fine.

Heaven only knows how long it will take to fix.

We might have to see what movies on demand are available.

Have you seen an improvement yet? Our hangers came back and then went out again. It’s 17 channels that are out. All HD. We have a complete package and are on satellite. We have no Genie. We had help from tech support in restoring the channels. They worked for one day and then went out again.

Re: Anyone having Direct TV issues?

Mindy D — Thu, 07 Nov 2019 21:37:32 GMT

@rae smith wrote:
Yes. I finally called and was told they are aware and there is something in space effecting the satellite/satellite signal. Whatever.....

Has your Directv problem cleared up yet? Mine just came back. It’s November 7th. This had to be a oproblem with one of their satellites.