topic Re: Well this a FIRST! UPS & Amazon in Community Chat

Well this a FIRST! UPS & Amazon

homedecor1 — Fri, 01 Nov 2019 04:11:36 GMT

I am staying with a friend and we ordered a few things for her from Amazon expected delivery today.

Sitting watching tv today we see the UPS truck pull up. She says "oh maybe that's my Amazon things" and QVC packages -- get them please. Just as I was opening the door I heard this loud thud. Holy crow this driver threw the boxes from the curb over her small fence enclosure onto patio. (it doesn't have gate nor any animals).

He hopped back in truck to fast to say something. I've always had great service with UPS delivery drivers & must say this was shocking!

Re: Well this a FIRST! UPS & Amazon

Anonymous032819 — Fri, 01 Nov 2019 04:14:54 GMT

I'm sorry that you experiened that, but the drivers are timed on their deliveries, and their bosses want them to make more deliveries today, than they did yesterday, and to do them even faster tomarrow.

Re: Well this a FIRST! UPS & Amazon

Kachina624 — Fri, 01 Nov 2019 04:23:08 GMT

@homedecor1. I'd call the local UPS terminal and report him. Presumably the packages didn't contain fragile things, but what if they had? I've received too many broken Amazon purchases.

Re: Well this a FIRST! UPS & Amazon

homedecor1 — Fri, 01 Nov 2019 04:31:07 GMT

@Kachina624

The items were non breakable. But, honestly her mailperson is worse...last trip home I had QVC order delivered here -- it sat on porch for 4 days in rainy weather -- I kept waiting for it to be delivered and placed in the large mailbox area never thought it was sitting on porch🤔.

She doesn't get much but I'm sure if there is a next time she will call them.

Re: Well this a FIRST! UPS & Amazon

homedecor1 — Fri, 01 Nov 2019 04:33:44 GMT

@Anonymous032819

Yikes! I'm spoiled both my UPS and mailperson always ring doorbell (sometimes I wish they wouldn't cuz that's about the only thing my spouse hears😳🙄🤷‍♀️) and puts at front door!

Re: Well this a FIRST! UPS & Amazon

kitcat51 — Fri, 01 Nov 2019 05:01:36 GMT

This isn't shocking to me & depending on the driver my packages are...walked halfway up & tossed on the front porch or against the garage door, thrown from the truck halfway up the driveway or they're delivered to the house that's 2 doors down with a similar address. Only one driver that's an older man does it right, he walks them up, places them on my front porch & rings the doorbell...if I'm home I always try to catch his attention by waving to say Thank You. The older man use to be the only driver that delivered to my home but not anymore...darn.

Re: Well this a FIRST! UPS & Amazon

FancyPhillyshopper — Fri, 01 Nov 2019 05:16:44 GMT

Unfortunately the closer we get to the holidays the more temporary workers are hired.

Many of them do not really know the homes or the routes and are just part-time.

I try to finish my home delivery shopping early before the holidays to avoid poor service and porch pirates.

Re: Well this a FIRST! UPS & Amazon

Kachina624 — Fri, 01 Nov 2019 05:21:53 GMT

I've never had a delivery person throw a package. I have a wicker chair in my covered entrance and everybody sets the packages on the chair.

Re: Well this a FIRST! UPS & Amazon

Nonametoday — Fri, 01 Nov 2019 07:25:01 GMT

@kitcat51 wrote:
This isn't shocking to me & depending on the driver my packages are...walked halfway up & tossed on the front porch or against the garage door, thrown from the truck halfway up the driveway or they're delivered to the house that's 2 doors down with a similar address. Only one driver that's an older man does it right, he walks them up, places them on my front porch & rings the doorbell...if I'm home I always try to catch his attention by waving to say Thank You. The older man use to be the only driver that delivered to my home but not anymore...darn.

@kitcat51

Just wait until the drones deliver them. They may be dropped from the sky.

Re: Well this a FIRST! UPS & Amazon

Toppers3 — Fri, 01 Nov 2019 07:40:58 GMT

I personally don't think that any of the delivery services care about how they hand their packages over to us now.

We mostly experience what I call the "drop, kick, and run" delivery experiences.

We had a package delivered last week that was one of those deliveries that started out as a UPS-type of delivery, and then it was switched over to the Post Office for completion of the delivery.

I was in our living room in our aparment when the cat and I both heard a large slam against our front apartment door.

Our package was slammed and tossed up against the front door by the delivery person.

It didn't contain anything made out of glass, fortunately.

Otherwise, I'm thinking that something could have been broken with the way that the box was treated.

Re: Well this a FIRST! UPS & Amazon

sgraham30 — Fri, 01 Nov 2019 11:49:30 GMT

I've never had UPS throw a package over my fence, but FedEx, Amazon,& other carriers have. FedEx also loves to leave bigger deliveries outside my back gate, I have a 6 foot high privacy fence. I give delivery instructions when the option exists, I ask for the package to be left INSIDE the fence, not outside......they never do it.

Re: Well this a FIRST! UPS & Amazon

Imaoldhippie — Fri, 01 Nov 2019 12:03:49 GMT

You should see a hub at all the delivery companies. Tossing a package over a fence is mild compared to what goes on there.

As long as companies say they will deliver quickly and people expect fast delivery this type of thing will continue. They deliver millions of packages a day.

Re: Well this a FIRST! UPS & Amazon

Mothertrucker — Fri, 01 Nov 2019 12:11:45 GMT

Those of us with Ring doorbells I am sure can tell some tales as to how our packages are delivered!! It is often comical, (and sometimes almost criminal) to see the way those boxes are treated! LOL!

My favorites are the newer Amazon -Type deliverers, who are on their cell phones as they deliver, and you can hear their (sometimes shocking) conversations as they make their deliveries!!!

But, all in all, those things are packaged pretty well, and I have rarely received anything damaged, regardless of how rough it was treated..

Re: Well this a FIRST! UPS & Amazon

GSPgirl — Fri, 01 Nov 2019 12:11:31 GMT

@homedecor1 wrote:
I am staying with a friend and we ordered a few things for her from Amazon expected delivery today.

Sitting watching tv today we see the UPS truck pull up. She says "oh maybe that's my Amazon things" and QVC packages -- get them please. Just as I was opening the door I heard this loud thud. Holy crow this driver threw the boxes from the curb over her small fence enclosure onto patio. (it doesn't have gate nor any animals).

He hopped back in truck to fast to say something. I've always had great service with UPS delivery drivers & must say this was shocking!

This has been going on for years. When we lived in CA in 2002 a UPS man saw my neighbor's Rottweiler, in his own yard behind a big fence, and threw my coffeemaker over my fence. I saw the whole thing. Of course the coffeemaker was broken when I opened the box. He was a substitute and not my normal UPS man.

Re: Well this a FIRST! UPS & Amazon

NickNack — Fri, 01 Nov 2019 12:19:55 GMT

A couple of months ago I ordered two jugs of cat litter, dog food and cat food from Chewy. The day FedEx was supposed to deliver it I got an exception notice from them that the package was damaged and they were returning it to Chewy. The same day, Chewy resent the order.

The day the second order was supposed to be delivered FedEx pulled up in my driveway. I saw the driver get out of the truck and open the back door to get the package. Then he picked up his phone and called me. He told me that cat litter was pouring out of the box. He said that he was always very careful with how he got packages out of the truck but that the guys that put it on the truck usually just threw it.

I called Chewy and told them that this was the second time this happened and just not to send the cat litter the next time. The guy said that he would send the cat litter in a separate box, which he did. The third time it wasn't damaged. Chewy told me that if I ran out of dog or cat food before I got the third delivery that they would reimburse me for what I had to buy. Fortunately that didn't happen. I wouldn't have asked them to reimburse me even if it had but thought it was very nice for them to offer.

Re: Well this a FIRST! UPS & Amazon

sidsmom — Fri, 01 Nov 2019 12:26:48 GMT

Sounds like the order was delivered quickly...and that's a good thing.

Don't really see the issue🤷‍♀️

Re: Well this a FIRST! UPS & Amazon

Gorgf — Fri, 01 Nov 2019 12:33:34 GMT

I used to have a UPS driver who ran up to the house. If I am home and can help I meet them at the end of the driveway which is a little long. I know they are in a time crunch and get evaluated as such. They have thanked me but told me I did not have to. When the Holidays come it will really get crazy. Our PO hires extra help for package delivery and UPS drivers work long hours. Look at the filth and shape some of the packages arrive in. Yes they get thrown.

Re: Well this a FIRST! UPS & Amazon

Meowingkitty — Fri, 01 Nov 2019 12:41:21 GMT

I get a large delivery from Chewy. Usually 2-3 boxes of cat food and misc stuff. Anyway this time Chewy used Ontrac instead of FedEx. This guy just dropped these heavy boxes half way up the driveway. In plain site of everyone. I emailed Chewy about the driver. Next delivery was done by FedEx.

Re: Well this a FIRST! UPS & Amazon

sgraham30 — Fri, 01 Nov 2019 12:44:03 GMT

@Meowingkitty, you don't have any problems with FedEx? Whenever I have any big deliveries from them, they dump them outside my back fence. I've complained to the vendor, was told "sorry, once the package is with the carrier, it's not our problem." I've complained directly to FedEx, nothing ever changes.

Re: Well this a FIRST! UPS & Amazon

LTT1 — Fri, 01 Nov 2019 13:02:04 GMT

@homedecor1