topic Re: Moderator, please help in Community Chat

Moderator, please help

grandma r — Thu, 31 Oct 2019 00:00:03 GMT

For some unknown reason I am unable to access the QVC homepage. The message says I don't have access. Trying to get to blogs and forums I get a long listing of brands, categories, etc. What's going on???? It was fine this am, but, not now.

Re: Moderator, please help

Tori3569 — Thu, 31 Oct 2019 00:27:11 GMT

This isn’t a website issue, so the moderators may not be able to help you. Try a different browser, like chrome or Firefox. I have had no issue on my iPad, iPhone or laptop. Good luck

Re: Moderator, please help

rms1954 — Thu, 31 Oct 2019 00:33:17 GMT

@grandma r As @Tori3569 said, a mod probably can't help and if you need a moderator in the future you should post under Customer Care.

Re: Moderator, please help

grandma r — Thu, 31 Oct 2019 01:21:47 GMT

Thanks for your input. I'm not techie enough to know how to fix this. I just don't understand how it changed to "access denied". Oh well, guess I can't browse the items being offered.

Very frustrating!!!

Re: Moderator, please help

SleepyTime — Thu, 31 Oct 2019 04:22:52 GMT

Close your browser and restart your computer to see if that will help. Did you put ad blocking software on your computer?

Re: Moderator, please help

Kachina624 — Thu, 31 Oct 2019 05:33:05 GMT

Sometimes browsers temporarily go "wonky". It pays to take a few minutes and download another. That way you can continue your browsing, and the next time it hapoens, you'll be all set to go. I have 3 on my device.

Re: Moderator, please help

doxie1 — Thu, 31 Oct 2019 05:44:44 GMT

You may need to clear your history on your computer.

Are you on a different device now?

doxie