topic Re: QVC is horrible today in Community Chat

QVC is horrible today

SharkE — Wed, 23 Oct 2019 15:48:18 GMT

don't even know if this will go thru or if it will go thru before my obit

hits the paper. Takes forever to do anything in here. Mess today

Re: QVC is horrible today

kaydee50 — Wed, 23 Oct 2019 15:50:44 GMT

It is amazing to me that a company that has been in business for as long as the Q has been has so many problems, i.e., shipping, website, programming, etc. etc. Time for new management.

Re: QVC is horrible today

onliner — Wed, 23 Oct 2019 15:56:11 GMT

Yes, I tried to get on earlier and received a message that they were processing my request and just a minute ago while I was typing this message it says sorry, unable to complete the action you requested. It is now appearing again. I am going to hit send, but not sure it will go through.

Re: QVC is horrible today

SharkE — Wed, 23 Oct 2019 15:57:47 GMT

"safari can't open the page"

Your request is being processed

Incorrect username and password

I'm giving up and going to peel potatoes

Ridiculous

Re: QVC is horrible today

stevieb — Wed, 23 Oct 2019 16:00:40 GMT

Yes, ONCE AGAIN, the site is a hot mess... Never any explanations, never any information on what they're doing to improve the experience... Oh, but we did get that new and more cumbersome check out process... Whatever... So far today, I've gotten messages that the site can't be reached, that the spell checker isn't working, that my request is being processed... It's been impossible to 'like' posts, navigating back and forth between threads and editing posts could be a full time job and half the time, you have to go back to a thread to even see if a post 'made it' because the posting window never closes... And on and on...

Re: QVC is horrible today

Keybra — Wed, 23 Oct 2019 16:05:33 GMT

Thought it was just me and that the I-Pad was acting up again @SharkE .

You are hysterical peeling potatoes .......Does any one do that or buy thin skinned and leave them on ? I peeled a potato last time I ironed

Re: QVC is horrible today

stevieb — Wed, 23 Oct 2019 16:06:58 GMT

I think I've also been asked to log in no fewer than three times today so far... Nothing seems to be working particularly well... Good luck all, maybe I'll check back in later... This is just a waste of time...

Re: QVC is horrible today

elizabethl123 — Wed, 23 Oct 2019 16:07:38 GMT

EVERY DAY ITS A MESS I HATE THE FOOD SHOWS THEY SQUEZZE SP ALL THE FOOD HOW GROSS

Re: QVC is horrible today

Venezia — Wed, 23 Oct 2019 16:09:36 GMT

I thought it was just my lousy internet connection, until I logged onto the forums and saw this thread. That explains a lot.

Re: QVC is horrible today

catmama — Wed, 23 Oct 2019 16:13:19 GMT

I've been having an issue with Microsoft Edge over the last few days. It's not opening several websites including QVC as well as being extremely slow. Google Chrome works so it might be your browser

Re: QVC is horrible today

Bridgegal — Wed, 23 Oct 2019 16:17:35 GMT

I just typed a fairly long response to a post on Kitchen and got "authentication failed". OK. Seeing if this ones posts.

Re: QVC is horrible today

Spurt — Wed, 23 Oct 2019 16:17:37 GMT

All kinds of website problems this morning...I keep getting authentician failure messages and log out and log on and then get what looks like a rope telling me my request is processing....and then get error messages....

Im on a laptop and using Chrome as a browser...

Re: QVC is horrible today

Bridgegal — Wed, 23 Oct 2019 16:18:47 GMT

I just typed a fairly long response to a post on Kitchen and got "authentication failed". OK. Seeing if this ones posts.

Well, what do you know? Guess it's a timing thing.

Re: QVC is horrible today

stevieb — Wed, 23 Oct 2019 16:18:58 GMT

Waiting for QVC community dot com... waiting for community... waiting for community... This isn't anyone's browser or computer specific issue, it's this website... Oh and I just had to log in again, just to heart someone's post...

Re: QVC is horrible today

Silver Fox1 — Wed, 23 Oct 2019 16:23:27 GMT

Have any of you looked at the "order status" page? OMG please tell me their not changing the format of that page to what it's showing now !

Re: QVC is horrible today

VaBelle35 — Wed, 23 Oct 2019 16:25:14 GMT

@kaydee50 wrote:
It is amazing to me that a company that has been in business for as long as the Q has been has so many problems, i.e., shipping, website, programming, etc. etc. Time for new management.

Because EVERYTHING is outsourced to different companies now.

When it was all "in house" QVC controlled everything. They have no control anymore and are at the mercy of third parties.

Third parties don't care about your company. They care about their own paycheck and that is not tied to your company or customer satisfaction in a way that matters.

Re: QVC is horrible today

VaBelle35 — Wed, 23 Oct 2019 16:26:25 GMT

For example, my company outsourced our IT help desk. The contract states they have to fix my issue within 3 business days.

If I can't use my laptop, they have 3 days to fix it. They don't care that I can't work for 3 days, it's not their issue. As long as they get to me in 3 days, they are covered.

Re: QVC is horrible today

nomar — Wed, 23 Oct 2019 16:27:46 GMT

I always go to my order status to reveiw the products I have ordered. That page is a mess. Also today I received a box of some Slatkin candles and some battery lights and they all came in one huge box. Mad me so mad I taped it back up and sent it back to them. Better not be charged anymore shipping than that costly label that came with it. I must stop shopping with this company that has gotten too big to take care of business and honor their logo of QUALITY, VALUE and CONVENIENCE.

Re: QVC is horrible today

dulwich — Wed, 23 Oct 2019 16:27:47 GMT

Trying to see if this goes through cannot seem to get anything much to work not even ‘hearting’ threads. All a mess.

I am beginning to wonder is ‘writing on the wall’ how long can they carry on with this mess of a company as it seems to be getting worse not better. I have items in process for days. Does not bode well for Christmas ordering as nothing seems to work for long.

Re: QVC is horrible today

pieman — Wed, 23 Oct 2019 16:32:24 GMT

So,,,

I see I am not alone with this site today//

For days I have not been able to see items, only descriptions.

Today I went to order a ring and managed to like it, when I finnly saw it, put it in my cart and sat there watching the little thingy go round and round, till I got so dizzy I almost fell out of my chair!

I mean really!!!!!

I called CS and they said "um I guess we have a problem", ya think???

Save myself money, I'll go over to jtv//