topic Re: Quoting replies on iPhone in Community Chat

Quoting replies on iPhone

NYC Susan — Sun, 13 Oct 2019 18:25:13 GMT

I usually use my laptop to access these forums. I very rarely use my phone, but I have been using it today. Can someone please let me know how to use the reply and quote feature? The only option I see is to add a comment, with no way to reply to a specific poster

I’m probably missing something obvious, but I’ve already spent too much time on this! I have no trouble at all replying and quoting on my laptop. Thanks!

Re: Quoting replies on iPhone

Bri369 — Sun, 13 Oct 2019 19:15:48 GMT

@NYC Susan wrote:
I usually use my laptop to access these forums. I very rarely use my phone, but I have been using it today. Can someone please let me know how to use the reply and quote feature? The only option I see is to add a comment, with no way to reply to a specific poster

I’m probably missing something obvious, but I’ve already spent too much time on this! I have no trouble at all replying and quoting on my laptop. Thanks!

It’s the same way as your laptop.

Hit the Quite at the top right of the reply box.

Re: Quoting replies on iPhone

NYC Susan — Sun, 13 Oct 2019 20:33:26 GMT

@Bri369 wrote:
@NYC Susan wrote:
I usually use my laptop to access these forums. I very rarely use my phone, but I have been using it today. Can someone please let me know how to use the reply and quote feature? The only option I see is to add a comment, with no way to reply to a specific poster

I’m probably missing something obvious, but I’ve already spent too much time on this! I have no trouble at all replying and quoting on my laptop. Thanks!
It’s the same way as your laptop.

Hit the Quite at the top right of the reply box.

There is no "Quote". The only option is "Add comment", and then it goes in as a brand new comment, not replying to anyone in particular.

I assumed it would be the same or at least similar to when I do it on my laptop (which I am using now). But it's not.

Re: Quoting replies on iPhone

x Hedge — Sun, 13 Oct 2019 20:33:54 GMT

@NYC Susan

What you describe is the limited mobile view.

On my Samsung I have to check my settings for mobile site or desktop site.

Then I have to scroll to the bottom of the page of threads to toggle between full view and mobile view.

I like desktop site coordinated with full view. But I do have trouble with it resetting itself to mobile.

I suspect their IT team never thought to accomodate people on mobile devices who want all the PC options, so it balks and reverts back to mobile.

Tip: if you start to compose a post and need to check a different screen or website, copy your incomplete post before you leave it.

Do Not Rely on Autosave.

...And you may come back and find it on mobile again. Also, make a copy before attempting to post, as that's another transition spot for it to revert to mobile.

If you check preview, and find your post in HTML code, go back and make a copy in Rich Text, then reload the page and put your copy in the new message box.

That usually does it.

I do mess with this all day.

Re: Quoting replies on iPhone

x Hedge — Sun, 13 Oct 2019 20:43:18 GMT

p.s. @NYC Susan

desktop site coupled with full view gives me the quote, and all the other editing options you're used to.

This is the only way I can see all seven icons (from Menu to My Account) strung across the top of the page.

Other combinations give me only 5 or 3 of the icon choices.

I use mine in the portrait position.

Re: Quoting replies on iPhone

NYC Susan — Sun, 13 Oct 2019 20:47:19 GMT

@x Hedge wrote:
@NYC Susan
What you describe is the limited mobile view.

On my Samsung I have to check my settings for mobile site or desktop site.
Then I have to scroll to the bottom of the page of threads to toggle between full view and mobile view.

I like desktop site coordinated with full view. But I do have trouble with it resetting itself to mobile.

I suspect their IT team never thought to accomodate people on mobile devices who want all the PC options, so it balks and reverts back to mobile.

Tip: if you start to compose a post and need to check a different screen or website, copy your incomplete post before you leave it.

Do Not Rely on Autosave.

...And you may come back and find it on mobile again. Also, make a copy before attempting to post, as that's another transition spot for it to revert to mobile.

If you check preview, and find your post in HTML code, go back and make a copy in Rich Text, then reload the page and put your copy in the new message box.
That usually does it.

I do mess with this all day.

Thank you. I spent a lot of time earlier trying to find a way to switch to "desktop". I sometimes do that on my phone when I'm checking in with one of my banks, and it's pretty easy. I just scroll all the way down, and select it. I don't see a way to do that here.

I'm almost positive I've sent replies from my phone before. Not a big deal, I guess. I do use my laptop most of the time. But it would be nice if I could easily do it from my phone too.

Re: Quoting replies on iPhone

x Hedge — Sun, 13 Oct 2019 20:56:06 GMT

@NYC Susan

The "desktop site" is a selection i make in the browser. (Just the stock browsers that came installed in tablet and phone.)

But the "full view" is a selection on the QVC website.

If you coordinate these two you'll (hopefully) see the same screens you see on a bigger device.

Re: Quoting replies on iPhone

NYC Susan — Sun, 13 Oct 2019 21:32:21 GMT

@x Hedge wrote:
@NYC Susan

The "desktop site" is a selection i make in the browser. (Just the stock browsers that came installed in tablet and phone.)

But the "full view" is a selection on the QVC website.

If you coordinate these two you'll (hopefully) see the same screens you see on a bigger device.

I don't see an option for "full view" anywhere. I've looked up and down and all around!

I do appreciate your help, but I'll probably just stick to using my laptop for these forums. It's much easier.

Re: Quoting replies on iPhone

willdob3 — Sun, 13 Oct 2019 23:17:26 GMT

@NYC Susan wrote:
@x Hedge wrote:
@NYC Susan

The "desktop site" is a selection i make in the browser. (Just the stock browsers that came installed in tablet and phone.)

But the "full view" is a selection on the QVC website.

If you coordinate these two you'll (hopefully) see the same screens you see on a bigger device.

I don't see an option for "full view" anywhere. I've looked up and down and all around!

I do appreciate your help, but I'll probably just stick to using my laptop for these forums. It's much easier.

@NYC Susan

On your iPhone, scroll all the way down to the bottom of the page. Well, almost all the way. On the right hand side (or the left - seriously, it shows up on both) you’ll see where it says Version: Mobile/Full. Click on full.

Mobile sites are pretty much worthless, IMO. The WVC site will, as mentioned, go back to the mobile version at random. Absolutely the worst site ever!

Re: Quoting replies on iPhone

NYC Susan — Mon, 14 Oct 2019 01:36:30 GMT

@willdob3 wrote:
@NYC Susan wrote:
@x Hedge wrote:
@NYC Susan

The "desktop site" is a selection i make in the browser. (Just the stock browsers that came installed in tablet and phone.)

But the "full view" is a selection on the QVC website.

If you coordinate these two you'll (hopefully) see the same screens you see on a bigger device.

I don't see an option for "full view" anywhere. I've looked up and down and all around!

I do appreciate your help, but I'll probably just stick to using my laptop for these forums. It's much easier.
@NYC Susan

On your iPhone, scroll all the way down to the bottom of the page. Well, almost all the way. On the right hand side (or the left - seriously, it shows up on both) you’ll see where it says Version: Mobile/Full. Click on full.

Mobile sites are pretty much worthless, IMO. The WVC site will, as mentioned, go back to the mobile version at random. Absolutely the worst site ever!

Thanks. I feel like I must be crazy. I'm not seeing it.

Overall, it doesn't seem worth the trouble. The last thing I need is additional aggravation in my life!

Re: Quoting replies on iPhone

dooBdoo — Mon, 14 Oct 2019 03:24:56 GMT

@NYC Susan, I've been sick all day and this might be as clear as mud but I saw your post and wanted to try and help. With desktop mode, the Community should appear and function identically on both the iPhone and iPad.

1 -- If your iPhone has an older version before iOS 13.x, it's possible that the "Version: Mobile | Full" only appears if you tap "View Full Footer" (or something similar to that wording).

Also, in some cases the options are different with portrait mode vs. landscape mode.

And, you can touch and hold ("long press") the reload/refresh icon in the right part of the URL/address bar to get a menu and tap "Request Desktop Site."

2 -- If you have updated to iOS 13.x, you'll find that the website still looks the same but Safari's options to access desktop mode were significantly revamped with what I think are better options.

They now offer 3 ways to enable it for any website (not just the Q), and we even have the option to permanently set it to desktop for all sites.

There are online articles explaining and illustrating, and they're far better than my words or images would be. My brain is in a bit of a fog (more than usual!) so I won't try to go into detail.

Here's one (please copy and paste the link or the article title since this isn't a hyperlink):

"3 Best Ways to Enable Desktop Mode in Safari on iOS 13" (on GuidingTech.com)

guidingtech.com/enable-desktop-mode-safari-ios-13/

I hope this might provide at least some help to someone out there... fingers crossed that you'll find the solution for your phone, @NYC Susan. Have a peaceful evening, everyone.🌻

Re: Quoting replies on iPhone

Shawnie — Mon, 14 Oct 2019 02:47:16 GMT

I have updated to 13.1.2 and the process looks the same to me. Hit reply on the post you wish to quote then when the blank box comes up hit Quote. Safari looks the same too.

Re: Quoting replies on iPhone

Shawnie — Mon, 14 Oct 2019 02:58:56 GMT

Sorry I had it on Full Version. Looks just like my IPad.

Re: Quoting replies on iPhone

Shawnie — Mon, 14 Oct 2019 03:04:38 GMT

I think the reason the mobile version doesn't have a Quote button is because all the replies to a particular post are under that post. I think.

Re: Quoting replies on iPhone

NYC Susan — Mon, 14 Oct 2019 03:31:49 GMT

@dooBdoo wrote:

@NYC Susan, I've been sick all day and this might be as clear as mud but I saw your post and wanted to try and help. With the desktop mode, both the iPhone and iPad should appear and function identically.

1 -- If your iPhone has an older version before iOS 13.x, it's possible that the "Version: Mobile | Full" only appears if you tap "View Full Footer" (or something similar to that wording).
Also, in some cases the options are different with portrait mode vs. landscape mode.
And, you can touch and hold ("long press") the reload/refresh icon in the right part of the URL/address bar to get a menu and tap "Request Desktop Site."

2 -- If you have updated to iOS 13.x, you'll find that the website still looks the same but the options to access desktop mode were significantly revamped with what I think are better options.
They now offer 3 ways to enable it, and we even have the option to permanently set it to desktop for all sites.
There are online articles explaining and illustrating, and they're far better than my words or images would be. My brain is in a bit of a fog (more than usual!) so I won't try to go into detail.

Here's one (please copy and paste the link or the article title since this isn't a hyperlink):

"3 Best Ways to Enable Desktop Mode in Safari on iOS 13" (on GuidingTech.com)

guidingtech.com/enable-desktop-mode-safari-ios-13/

I hope this might provide at least some help to someone out there... fingers crossed that you'll find the solution for your phone, @NYC Susan. Have a peaceful evening, everyone.🌻

Thanks. I was able to get into it, but only on Safari. I never use Safari - I always use Chrome. And that's what I've been trying with all day!

Thank you for your help. I do hope you're feeling better.

Re: Quoting replies on iPhone

dooBdoo — Mon, 14 Oct 2019 03:58:46 GMT

@NYC Susan, You're welcome.😊 I was hoping I had a good solution. I don't use Chrome mobile, but I found this. You've probably seen it but just in case...

"Request Desktop Version of Website On iPhone in Chrome

The feature to request desktop site has been around for a long time in the Chrome browser for iPhone.

1. Open up the Chrome browser on your iPhone or iPad

2. Visit the website that you want to request the desktop version for.

3. After the website opens in your browser, tap on the 3 dot Chrome icon located at the top right corner of your screen.

4. From the drop-down menu, tap on Request Desktop Site (See image above)."

(techbout.com/request-desktop-version-website-iphone-ipad-17699/)

Thanks for the good wishes!

Re: Quoting replies on iPhone

NYC Susan — Mon, 14 Oct 2019 04:27:10 GMT

@dooBdoo wrote:

@NYC Susan, You're welcome.😊 I was hoping I had a good solution. I don't use Chrome mobile, but I found this. You've probably seen it but just in case...

"Request Desktop Version of Website On iPhone in Chrome
The feature to request desktop site has been around for a long time in the Chrome browser for iPhone.
1. Open up the Chrome browser on your iPhone or iPad
2. Visit the website that you want to request the desktop version for.
3. After the website opens in your browser, tap on the 3 dot Chrome icon located at the top right corner of your screen.

4. From the drop-down menu, tap on Request Desktop Site (See image above)."

(techbout.com/request-desktop-version-website-iphone-ipad-17699/)

Thanks for the good wishes!

No, I hadn't seen that. Three dots are on the bottom right, not top (and no Chrome icon), but it worked!

Thank you so much!! I am very grateful. Have a good night, and get some rest!