topic Re: ATMs in Community Chat

ATMs

kaydee50 — Mon, 02 Sep 2019 15:23:36 GMT

Got money today at a Citibank ATM. You need the debit card to open the door to get to the machines. While I was getting cash, a man was trying to use his card to get in and could not. When I left I made sure the door closed behind me so that he could not get in.

He said "thanks a lot" but although I kind of felt bad, I will not allow access on my card.

What would you have done??

Re: ATMs

fthunt — Mon, 02 Sep 2019 15:25:52 GMT

Same thing you did....................

Re: ATMs

SeaMaiden — Mon, 02 Sep 2019 15:27:35 GMT

never heard of doors on an ATM. Not where I live

Re: ATMs

Bri369 — Mon, 02 Sep 2019 15:30:22 GMT

I would have let him in as I walked out. I wouldn't have let him in while I was still using the ATM.

I tend not to use those anyway. I usually get cash at the grocery store or through the drive thru ATM.

Re: ATMs

Tinkrbl44 — Mon, 02 Sep 2019 15:38:14 GMT

@kaydee50 wrote:
Got money today at a Citibank ATM. You need the debit card to open the door to get to the machines. While I was getting cash, a man was trying to use his card to get in and could not. When I left I made sure the door closed behind me so that he could not get in.
He said "thanks a lot" but although I kind of felt bad, I will not allow access on my card.

What would you have done??

@kaydee50

??? Was the bank closed? If so, what could he possiby have done ..... are you thinking vandalism? Banks have cameras everywhere, so what were you concerned with? Closing the door in someone's face seems rather rude.

Re: ATMs

sunshine45 — Mon, 02 Sep 2019 15:42:14 GMT

some of our banks in the area have this......a small vestibule with one or two ATMs that need to be accessed by your card during non banking hours.

i generally prefer to use the drive up ATMs.

i probably would have let him in when i was in the process of leaving, especially if i had seen he was having difficulty with his card/magnetic strip.

Re: ATMs

brandiwine — Mon, 02 Sep 2019 15:43:22 GMT

Our bank is that way too. I would have done the same thing. If your card won't let you access the door to enter, you probably don't need to be there.

Re: ATMs

kaydee50 — Mon, 02 Sep 2019 15:46:00 GMT

@SeaMaiden It was inside a bank which is closed today.

@Tinkrbl44 I should have also mentioned a woman went in ahead of me. I waited until the door closed and then used my own card. I did not want to follow her in. I thought that would have been rude.

I don't know what could have happened. But these days anything is possible and I did not want to allow access to someone who may not have been completely honest.

Re: ATMs

CelticCrafter — Mon, 02 Sep 2019 15:52:03 GMT

I porbably would have done the same thing. There's a reason his card wasn't letting him in.

I say probably because I do not have a debit card.

Re: ATMs

Allegheny — Mon, 02 Sep 2019 15:58:51 GMT

Never have seen those where we live. But I probably would have left him in as I exited.

Re: ATMs

sidsmom — Mon, 02 Sep 2019 15:54:10 GMT

@kaydee50 wrote:
Got money today at a Citibank ATM. You need the debit card to open the door to get to the machines. While I was getting cash, a man was trying to use his card to get in and could not. When I left I made sure the door closed behind me so that he could not get in.
He said "thanks a lot" but although I kind of felt bad, I will not allow access on my card.

What would you have done??

@kaydee50

I would’ve done the exact same thing.

There’s a reason why CitiBank has control over the entrance.

You’re a responsible account holder keeping my money safe,

as well as yours.

Thank you.

Re: ATMs

ValuSkr — Mon, 02 Sep 2019 15:54:22 GMT

I would have done the same. I suppose the purpose of the locked vestibule is to protect you while you're using the ATM. So, it may have been alright to hold the door for him as you exited. But why take a chance.

Re: ATMs

Krimpette — Mon, 02 Sep 2019 15:56:22 GMT

I feel you did the right thing. With the bank being closed, a criminal could have been hoping to gain access to put a skimmer (not sure it that's the correct term) on the machines. JMHO.

Re: ATMs

Sooner — Mon, 02 Sep 2019 16:01:05 GMT

No I would not have let in someone whose card didn't work. Why on earth would I? The card is a security measure, so I wouldn't help someone bypass it.

Re: ATMs

fthunt — Mon, 02 Sep 2019 16:03:21 GMT

Now that I understand the 'doors' .....agree he may have wanted to tinker with the ATM machine(s) while bank was closed and on a holiday. OP did right in my opinion.

Re: ATMs

icezeus — Mon, 02 Sep 2019 16:07:44 GMT

I would have done the same thing. It's not like he could not have visited a grocery store and obtained cash back, or was there a drive through option that he could have utilized? There are dozens of ways for consumers to access their money nowadays. I believe that there was a reason why his card would not let him access the vestibule.

Re: ATMs

Trinity11 — Mon, 02 Sep 2019 16:11:34 GMT

@kaydee50 wrote:
Got money today at a Citibank ATM. You need the debit card to open the door to get to the machines. While I was getting cash, a man was trying to use his card to get in and could not. When I left I made sure the door closed behind me so that he could not get in.
He said "thanks a lot" but although I kind of felt bad, I will not allow access on my card.

What would you have done??

I would have kept the door open so he could get in.

Your card was no longer in the ATM, so you would not have any reason to worry about his gaining access to your account.

This happens all the time around here. The bank is closed and you get cash in the vestibule of the bank at the ATM. I have given access on my card to people who have issues with getting the door to open. Not everyone has the same level of dexterity.

Re: ATMs

kaydee50 — Mon, 02 Sep 2019 16:18:54 GMT

@Trinity11 wrote:
@kaydee50 wrote:
Got money today at a Citibank ATM. You need the debit card to open the door to get to the machines. While I was getting cash, a man was trying to use his card to get in and could not. When I left I made sure the door closed behind me so that he could not get in.
He said "thanks a lot" but although I kind of felt bad, I will not allow access on my card.

What would you have done??

I would have kept the door open so he could get in.

Your card was no longer in the ATM, so you would not have any reason to worry about his gaining access to your account.

This happens all the time around here. The bank is closed and you get cash in the vestibule of the bank at the ATM. I have given access on my card to people who have issues with getting the door to open. Not everyone has the same level of dexterity.

WOW! I would never do that. How about if he/she performed some criminal activity and you could be held accountable?? No way would I have done that!

Re: ATMs

Trinity11 — Mon, 02 Sep 2019 16:21:50 GMT

@kaydee50 wrote:
@Trinity11 wrote:
@kaydee50 wrote:
Got money today at a Citibank ATM. You need the debit card to open the door to get to the machines. While I was getting cash, a man was trying to use his card to get in and could not. When I left I made sure the door closed behind me so that he could not get in.
He said "thanks a lot" but although I kind of felt bad, I will not allow access on my card.

What would you have done??

I would have kept the door open so he could get in.

Your card was no longer in the ATM, so you would not have any reason to worry about his gaining access to your account.

This happens all the time around here. The bank is closed and you get cash in the vestibule of the bank at the ATM. I have given access on my card to people who have issues with getting the door to open. Not everyone has the same level of dexterity.
WOW! I would never do that. How about if he/she performed some criminal activity and you could be held accountable?? No way would I have done that!

Held accountable? Sorry but you must be kidding....

Re: ATMs

Trinity11 — Mon, 02 Sep 2019 16:22:49 GMT

@kaydee50, you asked so I answered truthfully what I would do. I did not expect to be blasted. Sigh.