topic Re: Something Wacky going on with the QVC site today! in Community Chat

Something Wacky going on with the QVC site today!

SeaMaiden — Wed, 31 Jul 2019 15:26:46 GMT

All kinds of weird stuff popping up..... Only site I have visited that has problems so this is another QVC issue. It is not my computer.... not my server.... FIX IT PLEASE.

Re: Something Wacky going on with the QVC site today!

sunshine45 — Wed, 31 Jul 2019 15:28:42 GMT

An Unexpected Error has occurred.

Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 10C2A8CC.
Click your browser's Back button to continue.

Re: Something Wacky going on with the QVC site today!

Krimpette — Wed, 31 Jul 2019 15:30:34 GMT

They shoud be totally embarrassed by their website issues. It's always something. Hard to believe they can't find more qualified IT staff.

Re: Something Wacky going on with the QVC site today!

rms1954 — Wed, 31 Jul 2019 15:37:28 GMT

@SeaMaiden yup. Expect it for a while. Making changes to checkout must be causing issues:

https://community.qvc.com/t5/Customer-Care/A-new-checkout-experience-is-headed-your-way/td-p/5619987

Re: Something Wacky going on with the QVC site today!

12andcounting — Wed, 31 Jul 2019 15:38:44 GMT

@Krimpette wrote:
They shoud be totally embarrassed by their website issues. It's always something. Hard to believe they can't find more qualified IT staff.

@Krimpette

I totally agree! I remember way back when that I thought they had a great Web site. No more. There is always a problem.

Re: Something Wacky going on with the QVC site today!

FlowerBear — Wed, 31 Jul 2019 15:59:38 GMT

Yes just like a few days ago. I have the processing error message all morning. Plus I had a Site Unavailable messge too. Im in here now though

Re: Something Wacky going on with the QVC site today!

ScarletDove — Wed, 31 Jul 2019 15:44:12 GMT

Lousy website....constant problems and here we go again today. Over and over and over.....yesterday it was "access denied", today, well, take your pick!!

Re: Something Wacky going on with the QVC site today!

MoonieBaby — Wed, 31 Jul 2019 15:47:41 GMT

Krimpette, if their crazed vendors dancing and skipping and yelling (beyond, best, everything, super-super, kookie crazy) AND their mirror-mirror on the wall hostess' don't embarass them - seems per usual that the site stuff wouln't phase them either.

Re: Something Wacky going on with the QVC site today!

ScarletDove — Wed, 31 Jul 2019 15:48:06 GMT

@rms1954 wrote:
@SeaMaiden yup. Expect it for a while. Making changes to checkout must be causing issues:

https://community.qvc.com/t5/Customer-Care/A-new-checkout-experience-is-headed-your-way/td-p/5619987

We just do not need checkout changes, we all need a smooth running website without constant glitches so we can checkout. Perhaps an excellent IT team would help clean up the problems.

Re: Something Wacky going on with the QVC site today!

Tyak — Wed, 31 Jul 2019 15:50:19 GMT

They have way more problems than just their website. The entire business is a mess, it's a wonder to me that they remain a viable company. Their shipping process/returns are totally behind the times compared to most other companies.

Re: Something Wacky going on with the QVC site today!

dulwich — Wed, 31 Jul 2019 15:56:48 GMT

We are also being told - see other thread - we are getting new ‘checkout system’. The web site does not function properly now so when this is being installed you can bet there are going to be ongoing problems - for us the customers - for weeks.

Q needs to upgrade their tech crew.

Re: Something Wacky going on with the QVC site today!

Nightowlz — Wed, 31 Jul 2019 16:03:45 GMT

Malwarebytes kept popping up yesterday while I was online. I had to reboot my computer.

I know when I post a message I don't know if it posted or not. I hit the back button & a box saying leave this page opens where I can click on it to leave it closes. If I go back to the page where I left a post it's there???

From other posts I have read seems like Q has been working on some things so I doubt they are worried about how the message board is working with the other work they are trying to do.

Re: Something Wacky going on with the QVC site today!

stevieb — Wed, 31 Jul 2019 16:03:59 GMT

Of course, vintage QVC, at the same time they tell us about their love for us being demonstrated by their new and supposedly improved check out process... they fail to tell us that the entire rest of the website will be bat guano crazy and essentially non-functional for periods of time... Thank you Q, we feel the love... Whatever...

Re: Something Wacky going on with the QVC site today!

Montana — Wed, 31 Jul 2019 17:00:28 GMT

@stevieb wrote:
Of course, vintage QVC, at the same time they tell us about their love for us being demonstrated by their new and supposedly improved check out process... they fail to tell us that the entire rest of the website will be bat guano crazy and essentially non-functional for periods of time... Thank you Q, we feel the love... Whatever...

@stevieb

“bat guano crazy” - perfect description. Gave me a chuckle.

Re: Something Wacky going on with the QVC site today!

Caaareful Shopper — Wed, 31 Jul 2019 17:11:29 GMT

It's not just QVC today. I had a devil of a time checking out a purchase at HSN this afternoon! The screen swirled and sat for the longest time before processing my order.

Please don't tell me Qurate is melding the IT systems of QVC & HSN together.

Re: Something Wacky going on with the QVC site today!

colliemom4 — Wed, 31 Jul 2019 17:17:11 GMT

It's gone wonky on me too.

Re: Something Wacky going on with the QVC site today!

RetRN — Wed, 31 Jul 2019 19:42:48 GMT

What a fiasco. It has been hours now.

Re: Something Wacky going on with the QVC site today!

Montana — Wed, 31 Jul 2019 21:32:56 GMT

When the system boots me off or drops the web connection, sometimes I can get back in by accessing the boards from the QVC home page. I am usually still signed in too. I normally go the boards from a bookmark.

That happened to me just now.

Re: Something Wacky going on with the QVC site today!

SharkE — Wed, 31 Jul 2019 21:41:08 GMT

NO ! you don't say !

Re: Something Wacky going on with the QVC site today!

Krimpette — Wed, 31 Jul 2019 21:44:12 GMT

I e-mailed QVC Social. Melvin said he'll "reach out" to their IT department.