topic Re: order tracking unavailable on all my orders in Community Chat

order tracking unavailable on all my orders

Flowbie — Sun, 07 Jul 2019 19:34:20 GMT

need to track a certain order to make sure i am home when delivered, but it keeps saying nothing available at this time since last night!!!

Re: order tracking unavailable on all my orders

froggy — Sun, 07 Jul 2019 19:48:17 GMT

Have you tried going directly to the UPS or USPS site and plugging your tracking # into their search box?

Re: order tracking unavailable on all my orders

ajsidney12 — Sun, 07 Jul 2019 19:54:24 GMT

I suggest calling Customer Service direct and provide the your order #. They maybe able to help, depending on when you actually placed the order. Sometimes the site is not updated.

Re: order tracking unavailable on all my orders

Beth-QVC — Sun, 07 Jul 2019 19:54:43 GMT

@Flowbie

We are receiving several inquiries concerning tracking details. We are investigating this issue and we thank you for your patience.

Beth QVC

Re: order tracking unavailable on all my orders

willdob3 — Sun, 07 Jul 2019 21:04:37 GMT

@Beth-QVC wrote:
@Flowbie
We are receiving several inquiries concerning tracking details. We are investigating this issue and we thank you for your patience.
Beth QVC

@Beth-QVC @Flowbie

I noticed this a few days ago. I was on vacation and my packages were going to a private post office so I wanted to see which ones arrived and which ones are yet to arrive. Tracking on all of them disappeared. I won’t know until I pick them up tomorrow.

Thank you for for looking into this, Beth.

Re: order tracking unavailable on all my orders

GCR18 — Mon, 08 Jul 2019 02:49:37 GMT

@froggy the problem is no tracking number. The Q usually has them on your order in your account, but the field is blank.

I noticed it a couple days ago. USPS will start sending me daily updates when a delivery is in the two to three days prior to delivery. A tracking number though would be much better.

Re: order tracking unavailable on all my orders

froggy — Mon, 08 Jul 2019 12:50:17 GMT

@GCR18 wrote:
@froggy the problem is no tracking number. The Q usually has them on your order in your account, but the field is blank.

I noticed it a couple days ago. USPS will start sending me daily updates when a delivery is in the two to three days prior to delivery. A tracking number though would be much better.

Aaah. I have not had that problem.