topic Re: Did Anyone Else Get a Special Numer to Call......... in Community Chat

Did Anyone Else Get a Special Numer to Call.........

Annabellethecat66 — Sat, 15 Jun 2019 18:33:46 GMT

So, I received a recorded message from QVC maybe Thursday telling me "because I'm such a great (?) QVC Customer, they were giving me a special number to call when ordering or if I have a problem. It said that phone number would 'allow' me to jump ahead of the line of people waiting on the phone to order.

Everything I order, I use automated line. Unless if I'm sending things to someone other than myself, I never speak to a person.

I was wondering if other's here received that 'special phone number'?

I know I've been asked if I ever got the letter telling me I couldn't order because I'd sent back so many things (the answer is no).

I guess the amount of 'stuff' I order outweighs the amount of 'things' I've sent back? I don't know.

Who else got the call about this 'special number'. I think that's what they called it.

Re: Did Anyone Else Get a Special Numer to Call.........

ripka junkie — Sat, 15 Jun 2019 18:42:12 GMT

I have not called to order anything in a number of years. I order everthing on my computer.

Re: Did Anyone Else Get a Special Numer to Call.........

KingstonsMom — Sat, 15 Jun 2019 18:42:45 GMT

@Annabellethecat66

Sweet lady, as much as you order for yourself and daughters, etc., I'm not surprised they gave you a special phone number, LOL!

But no, I didn't get a call, of course I have a really good call blocker, so they probably wouldn't have gotten through if they even tried!

Re: Did Anyone Else Get a Special Numer to Call.........

Diva on The Q — Sat, 15 Jun 2019 18:44:12 GMT

I got that phone call, too. I was quite surprised and thought maybe it's an attempt to improve customer service. I haven't had to use it yet, but will if necessary.

Re: Did Anyone Else Get a Special Numer to Call.........

sunshine45 — Sat, 15 Jun 2019 18:44:52 GMT

@ripka junkie wrote:
I have not called to order anything in a number of years. I order everthing on my computer.

@ripka junkie

that is how i order.......i like getting my rebates. it helps offset the costs of shipping or the costs of the products if i am getting free shipping.

Re: Did Anyone Else Get a Special Numer to Call.........

RetRN — Sat, 15 Jun 2019 18:45:25 GMT

No, I've never heard of anything like that before. Maybe it is something they offer to their premiere shoppers.

Re: Did Anyone Else Get a Special Numer to Call.........

Anonymous032819 — Sat, 15 Jun 2019 18:46:56 GMT

Sounds like one big 'ol SCAM to me.

If in doubt, contact one of the mods here. They'll tell you if it's legit or not.

Re: Did Anyone Else Get a Special Numer to Call.........

lrmuffin — Sat, 15 Jun 2019 18:47:40 GMT

Hi @Annabellethecat66 . I order a lot too but didn’t get that message. I usually order online. Just to be safe, I would call customer service and make sure that number is legit.

i know... I tend to be suspicious of scams, but better safe than sorry.

i just want to add, I always enjoy your posts

Re: Did Anyone Else Get a Special Numer to Call.........

Annabellethecat66 — Sat, 15 Jun 2019 18:53:30 GMT

@Diva on The Q I don't dare tell my daughters. Ha! The youngest (and her dog) are visiting myself, her older sister and friends here in Northern Va soon for 1 month.

I doubt that she'll stay that long as Virginia isn't the dog loving state that Colorado is. In Denver (or around there) they have a 100 acre park where a good part of it is just for dogs to run and play. There are 'laid back' restaurants where she can take her dog in Colorado. If there are any in Northern Va....they're very few.

I've been ordering way less items lately. They keep selling the same things over and over and I either have it or don't want 'it'.

You maybe feel the same way. I only go to lunch and the Drs these days. I always get dressed like I was going to work every time I leave the house, but even I realize I have enough 'stuff'. Ha!

So.....I'm wondering if we should feel "Special" or should we think...."Maybe I order way too much stuff". In my case, it's the latter.

Re: Did Anyone Else Get a Special Numer to Call.........

sidsmom — Sun, 16 Jun 2019 17:58:13 GMT

~~Yeah.~~

~~Sounds like a scam.~~

~~The ‘special number’ is a red flag.~~

~~If legit, I should call the regular QVC number & my profile should automatically grant me special things...transparent on my part.~~

(see post #28 from the Moderator)

Re: Did Anyone Else Get a Special Numer to Call.........

Annabellethecat66 — Sat, 15 Jun 2019 19:02:31 GMT

@lrmuffin It doesn't matter to me because I have the retention of a fruit fly!

I have never had any problem ordering anything on the automated line (I don't like speaking to a person....too often they get it wrong). This way (automated) if it's wrong, then it's my fault.

I didn't give it much thought. I just thought of it (again) today and thought I'd ask how many here got 'the call'. Ha!

I very seldom watch live shows. Most of the time I DVR everything on TV (like I've always said....no commercials). Even with QVC that way I fast forward over just about everything.

These days QVC seldom sells out of an item. There have been a few times that's happened and then I just figure it was 'meant to be'. In other words, no big deal.

I DVR Isaac's clothes, some Bob Mackie, a few other's here and there.

Re: Did Anyone Else Get a Special Numer to Call.........

Annabellethecat66 — Sat, 15 Jun 2019 19:04:21 GMT

@lrmuffin Thank you for your sweet words. I enjoy posting here.

I don't tweet (have no idea how to do it). I also don't belong to any other forums.

I used to belong to face book but stopped that because my daughters told me to get rid of it. The problem with that is I've lost touch with many of my high school friends.

Re: Did Anyone Else Get a Special Numer to Call.........

lrmuffin — Sat, 15 Jun 2019 19:13:21 GMT

@Annabellethecat66 , I’m in my 50s and never got into the Facebook, Instagram or other social media sites. But I enjoy coming here. I work full time so don’t see a lot of shows but buy mostly Wen and Linea. Oh, I called customer service and they are leaving recorded messages so I stand corrected!

Re: Did Anyone Else Get a Special Numer to Call.........

Diva on The Q — Sat, 15 Jun 2019 19:24:08 GMT

@Annabellethecat66: Awww...you burst my bubble. Here, I'm thinking I'm so special with a special number. But, you're right...it's probably cause we're buying so much stuff!

Re: Did Anyone Else Get a Special Numer to Call.........

Foolywooly11 — Sat, 15 Jun 2019 19:26:33 GMT

Ig I'm not that special! lol

Re: Did Anyone Else Get a Special Numer to Call.........

HLP — Sat, 15 Jun 2019 19:43:08 GMT

@Annabellethecat66 wrote:
So, I received a recorded message from QVC maybe Thursday telling me "because I'm such a great (?) QVC Customer, they were giving me a special number to call when ordering or if I have a problem. It said that phone number would 'allow' me to jump ahead of the line of people waiting on the phone to order.

Everything I order, I use automated line. Unless if I'm sending things to someone other than myself, I never speak to a person.

I was wondering if other's here received that 'special phone number'?

I know I've been asked if I ever got the letter telling me I couldn't order because I'd sent back so many things (the answer is no).

I guess the amount of 'stuff' I order outweighs the amount of 'things' I've sent back? I don't know.

Who else got the call about this 'special number'. I think that's what they called it.

Yes, I got an email for it, I have the numbers written right here. My land line phone is laying on the floor, because I get scam calls all the time. I never use it and it's part of my Comcast agreement, which is why I was emailed. No it is not a scam, I buy a lot from the Q. there is also one # for Q2. I need to give my cell # to them.

Re: Did Anyone Else Get a Special Numer to Call.........

FrostyBabe1 — Sat, 15 Jun 2019 19:54:40 GMT

I think it's probably legitimate.

Airlines do it for their upper level members of their frequent flyer programs. Some let you jump the queue for the regular customer service lines, while others have special dedicated teams that take care of pax who fly 75,000+ butt-in-seat miles per year.

AMEX also has special numbers for some of their cardholders.

Re: Did Anyone Else Get a Special Numer to Call.........

NickNack — Sat, 15 Jun 2019 20:00:51 GMT

I don't think I've called in an order since I got my first computer.

Re: Did Anyone Else Get a Special Numer to Call.........

homedecor1 — Sat, 15 Jun 2019 20:08:16 GMT

@Annabellethecat66

Nope no special phone # for me! Seems Q marketing is "targeting" a certain demographic of customers.

My older friend (in her 80s) orders almost everyday. She watches certain shows but her other friends will call her & tell her what's on. She enjoys buying clothing and food as she is semi-disabled and going to stores is not easy.

The reason I mention this is I never get any great offers or incentives to shop QVC as a shopper since CVN days but she & her friends received the offer to open Q card and got $75 merchandise credit. Of course, they all shopped and opened a card.

And yes she told me yesterday she got a call from QVC regarding ordering via phone (which she does). She asked me if it was a SCAM or real. I told her to call CS interestly no CS had any idea about "special" number.

I see from other posts it's legit. I order online.

QVC "powers that be" should realize "longtime" customers have built this company and should want to do something to "keep" us😉.

Re: Did Anyone Else Get a Special Numer to Call.........

Drythe — Sat, 15 Jun 2019 20:09:21 GMT

@Annabellethecat66

It’s legit, I received an email yesterday.

The only reason I ever call is when I’ve waited way too long for a return to process!