topic Re: Amazon vs. QVC in Community Chat

Amazon vs. QVC

Anonymous032819 — Thu, 06 Jun 2019 01:32:16 GMT

As I have said in another thread, I buy almost everything from Amazon.

Well, recently, I purchased a box of hair coloring.

I should state that I'm a I'll-get-it-when-I-get-it person.

I don't stalk my orders.

So, I went to my emails just now, and saw this from Amazon:

"We're writing to let you know we processed your refund of $5.50 for your Order 113-6010718-******* from AstorCom.

This refund is for the following item(s):

Item: Colorsilk Permanent Hair Color, Medium Auburn (42/4R)

Quantity: 1

ASIN: B005OKZ5DI

Reason for refund: Account adjustment

Here's the breakdown of your refund for this item:

Item Refund: $5.50

Notes: We are very sorry to inform you that your package has been lost or misplaced in transit. We apologize for the inconvenience this may have caused. We went ahead and issued a full refund for this purchase due to this unfortunate mishap. -Astorcom Team

We'll apply your refund to the following payment method(s):

Visa Credit Card: $5.50

We've processed a refund for the above order in the amount of $5.50. In most cases, once a refund has been submitted, the issuing bank will post it to your account within 3-5 business days when issued to a credit card. Refunds issued to a bank account or pin-less debit typically take 10 business days to reflect on the account balance. This time frame may vary from one financial institution to another."

I didn't even know that it had been lost in transit! AND the money has already been refunded!

This is why I shop with Amazon.

Re: Amazon vs. QVC

Katcat1 — Thu, 06 Jun 2019 01:37:13 GMT

I shop Amazon once in a while but I have a friend that really likes Amazon and belongs to Prime. That is what QVC needs is a "Prime". The man that founded Amazon is a billionaire.

Re: Amazon vs. QVC

suzyQ3 — Thu, 06 Jun 2019 01:41:09 GMT

@Katcat1 wrote:
I shop Amazon once in a while but I have a friend that really likes Amazon and belongs to Prime. That is what QVC needs is a "Prime". The man that founded Amazon is a billionaire.

That man is the very famous Jeff Bezos. His worth is estimated at $138.9 billion.

Re: Amazon vs. QVC

SharkE — Thu, 06 Jun 2019 01:46:15 GMT

I'd pay for QVC 'prime' all I order from them

Re: Amazon vs. QVC

Nancy Drew — Thu, 06 Jun 2019 01:51:23 GMT

The thing about Amazon is they literally sell everything under the sun. Two different categories of stores.

Re: Amazon vs. QVC

Biftu — Thu, 06 Jun 2019 01:56:46 GMT

@Katcat1 wrote:
I shop Amazon once in a while but I have a friend that really likes Amazon and belongs to Prime. That is what QVC needs is a "Prime". The man that founded Amazon is a billionaire.

@Katcat1 I'm not at all interested in paying $119 a year just to shop on Amazon or on any web site. What a money making scheme that is! No wonder Bezos is a billionare. The last thing we need is a charge to shop on QVC.

Re: Amazon vs. QVC

Anonymous032819 — Thu, 06 Jun 2019 02:00:01 GMT

@Nancy Drew wrote:
The thing about Amazon is they literally sell everything under the sun. Two different categories of stores.

@Nancy Drew

Yes, true, QVC and Amazon are two different categories of stores, but, would QVC have notified their customer that an order had been lost in transit, before the customer even knew that it had been lost?

Would QVC have then automatically refunded the money to the customer, without the customer having to life a single finger?

I think you and I both know the answer to those questions.

That was the point that I was trying to make.

Re: Amazon vs. QVC

NicksmomESQ — Thu, 06 Jun 2019 02:09:56 GMT

I’m currently enjoying a 2 month free trial of Amazon Prime.OMG it’s great. Everything I order arrives in less than 24 hours. I even get to pick my delivery day when I’m not going to be home!!

QVC are you listening?

Re: Amazon vs. QVC

Marp — Thu, 06 Jun 2019 02:12:06 GMT

@Biftu wrote:
@Katcat1 wrote:
I shop Amazon once in a while but I have a friend that really likes Amazon and belongs to Prime. That is what QVC needs is a "Prime". The man that founded Amazon is a billionaire.
@Katcat1 I'm not at all interested in paying $119 a year just to shop on Amazon or on any web site. What a money making scheme that is! No wonder Bezos is a billionare. The last thing we need is a charge to shop on QVC.

@Biftu, where did you get the idea that you have to belong to Amazon Prime to shop at Amazon? If you place orders of $25 or more shipping for most items is free. if you don't make small orders (under $25) or take advantage of the other Prime benefits there is no good reason to join Prime nor does not belonging to Prime mean you can't shop Amazon.

Re: Amazon vs. QVC

Biftu — Thu, 06 Jun 2019 02:45:27 GMT

@Marp wrote:
@Biftu wrote:
@Katcat1 wrote:
I shop Amazon once in a while but I have a friend that really likes Amazon and belongs to Prime. That is what QVC needs is a "Prime". The man that founded Amazon is a billionaire.
@Katcat1 I'm not at all interested in paying $119 a year just to shop on Amazon or on any web site. What a money making scheme that is! No wonder Bezos is a billionare. The last thing we need is a charge to shop on QVC.
@Biftu, where did you get the idea that you have to belong to Amazon Prime to shop at Amazon? If you place orders of $25 or more shipping for most items is free. if you don't make small orders (under $25) or take advantage of the other Prime benefits there is no good reason to join Prime nor does not belonging to Prime mean you can't shop Amazon.

I realize that you can still shop on Amazon without joining Prime. I have purchased a few items from Amazon. But it does cost to be a Prime member.

Re: Amazon vs. QVC

ALRATIBA — Thu, 06 Jun 2019 02:55:00 GMT

@Nancy Drew wrote:
The thing about Amazon is they literally sell everything under the sun. Two different categories of stores.

@Nancy Drew

Exactly. It's an apples vs. oranges comparison.

I made my first Amazon purchase in 1996.

Not one single time have I gone to Amazon looking for the most obscure item ... and I found it ... and it was delivered in a couple of days.

One of my favorite Amazon products ... Kindle books. Instant gratification. I click buy the book and less than 30 seconds later, it's downloaded and I'm reading it!

Re: Amazon vs. QVC

Nancy Drew — Thu, 06 Jun 2019 02:58:09 GMT

@ALRATIBA wrote:
@Nancy Drew wrote:
The thing about Amazon is they literally sell everything under the sun. Two different categories of stores.

@Nancy Drew

Exactly. It's an apples vs. oranges comparison.

I made my first Amazon purchase in 1996.

Not one single time have I gone to Amazon looking for the most obscure item ... and I found it ... and it was delivered in a couple of days.

One of my favorite Amazon products ... Kindle books. Instant gratification. I click buy the book and less than 30 seconds later, it's downloaded and I'm reading it!

I love the Kindle books. That feeling of in an instant I am reading a book, not even waiting for over night shipping. Even overnight shipping blew my mind.

Re: Amazon vs. QVC

Anonymous032819 — Thu, 06 Jun 2019 03:08:35 GMT

@ALRATIBA wrote:
@Nancy Drew wrote:
The thing about Amazon is they literally sell everything under the sun. Two different categories of stores.

@Nancy Drew

Exactly. It's an apples vs. oranges comparison.

I made my first Amazon purchase in 1996.

Not one single time have I gone to Amazon looking for the most obscure item ... and I found it ... and it was delivered in a couple of days.

One of my favorite Amazon products ... Kindle books. Instant gratification. I click buy the book and less than 30 seconds later, it's downloaded and I'm reading it!

@ALRATIBA

Yes, I know that QVC is an apple, and Amazon is an orange.

The POINT that I was making was that Amazon notified me about an order that was lost, that I didn't even know was lost.

Secondly, Amazon had already refunded me my money without me doing a single thing.

My question is, when has QVC ever done that, regardless that QVC is an apple and Amazon is an orange?

That is the POINT that I am making here.

Re: Amazon vs. QVC

ALRATIBA — Thu, 06 Jun 2019 03:12:34 GMT

@Anonymous032819

I understand ... that happened to me a couple of weeks ago.

They offered me a refund or to re-order. I chose to re-order because I wanted what was lost.

Re: Amazon vs. QVC

MoJoV — Thu, 06 Jun 2019 03:21:17 GMT

Alot of items on Amazon that cost less then $25 are free shipping. I just received my Lily of the Valley body spray...$16 and free shipping. Last month I ordered a set of 3 new bands for my fitbit..$12 and free shipping. I'm not a Prime member. There's a reason Amazon is so temendously successful. Their customer service is outstanding.

Re: Amazon vs. QVC

GCR18 — Thu, 06 Jun 2019 03:22:46 GMT

A refund is good, but did they say why they didn't send another one. I am a prime member. I order something every once and a while. I've had a couple issues over the years, but they resolved them quickly.

Re: Amazon vs. QVC

Anonymous032819 — Thu, 06 Jun 2019 03:36:15 GMT

@GCR18 wrote:
A refund is good, but did they say why they didn't send another one. I am a prime member. I order something every once and a while. I've had a couple issues over the years, but they resolved them quickly.

@GCR18

I had ordered the last one.

The email that I posted in my opening post, is exactly what they told me.

What you read, is what I read.

Re: Amazon vs. QVC

GCR18 — Thu, 06 Jun 2019 04:12:56 GMT

@Anonymous032819 wrote:
@GCR18 wrote:
A refund is good, but did they say why they didn't send another one. I am a prime member. I order something every once and a while. I've had a couple issues over the years, but they resolved them quickly.

@GCR18

I had ordered the last one.

The email that I posted in my opening post, is exactly what they told me.

What you read, is what I read.

I missed the part about ordering the last one. Worked out well then.

Re: Amazon vs. QVC

NYC Susan — Thu, 06 Jun 2019 04:20:26 GMT

@Katcat1 wrote:
I shop Amazon once in a while but I have a friend that really likes Amazon and belongs to Prime. That is what QVC needs is a "Prime". The man that founded Amazon is a billionaire.

I love Amazon, and I don't have Prime. It's pretty amazing even without it.

Competitive pricing, fast shipping, and hands-down the best customer service I have ever experienced anywhere.

Re: Amazon vs. QVC

NYC Susan — Thu, 06 Jun 2019 04:28:28 GMT

@Biftu wrote:
@Katcat1 wrote:
I shop Amazon once in a while but I have a friend that really likes Amazon and belongs to Prime. That is what QVC needs is a "Prime". The man that founded Amazon is a billionaire.
@Katcat1 I'm not at all interested in paying $119 a year just to shop on Amazon or on any web site. What a money making scheme that is! No wonder Bezos is a billionare. The last thing we need is a charge to shop on QVC.

There's no charge to shop on Amazon. Prime is just an option. I've been a very happy customer for years, and I've never had Prime or paid for anything other than the items I've ordered.