topic Re: Question about PayPal paying for return shipments in Community Chat

Question about PayPal paying for return shipments

Boehm Collector — Thu, 06 Jun 2019 00:07:03 GMT

I received an email from PayPal a while back stating that PayPal would pay for the return shipment for any order paid for through PayPal. Has anyone used this? How does it work? TIA

Re: Question about PayPal paying for return shipments

SilleeMee — Thu, 06 Jun 2019 00:13:12 GMT

I have used it on several occasions. First thing is you have to activate the refund return service. From there you will be directed what to do. Please read the policy regarding using the service...some limitations are stated there.

Find out how to activate this service by going to your PP account then go to the HELP tab and type in FREE RETURNS. That will tell you everything you need to know about it.

Re: Question about PayPal paying for return shipments

Boehm Collector — Thu, 06 Jun 2019 01:13:39 GMT

Thank you SO much @SilleeMee !

Re: Question about PayPal paying for return shipments

SilleeMee — Thu, 06 Jun 2019 01:17:20 GMT

You're welcome @Boehm Collector

Re: Question about PayPal paying for return shipments

ItsME — Thu, 06 Jun 2019 01:58:03 GMT

@Boehm Collector .... I discovered this by accident about month ago, just before I returned an order. Return shipping was $13.40. I followed their steps, and received a credit about a week after I requested it. They will refund up to 12 returns a year. I think the maximum refund per return is $30.

Be sure to photograph the package you are returning, with the shipping sticker on the package. You'll need to submit that to get your refund.

Re: Question about PayPal paying for return shipments

SilleeMee — Thu, 06 Jun 2019 02:13:53 GMT

I just uploaded copies of my postage receipts. No problems there. One time I used the prepaid label and all I did with that is upload a copy of my email I got from the Q when I returned my product. That email contained what the prepaid label cost me in the amount deducted from my total purchase price.