topic Re: Thank You, QVC, For Making Me Shop Elsewhere in Community Chat

Thank You, QVC, For Making Me Shop Elsewhere

Pearlee — Fri, 17 May 2019 18:37:14 GMT

So....since we do not get our S&H charges back if we return an item (unless the product is defective), with rare exceptions such as lunchtime specials and free S&H days, I have stopped buying handbags and shoes from QVC. There is no way I want to possibly waste $10-$12 to see if I like a handbag, or $5.50 to try on shoes which are difficult to fit for me due to a bunion.

Recently, when A304731, a Skechers shoe to wear in water, was a LTS and I think had free S&H too, I purchased it in the pink and absolutely love it (I mostly wear Skechers). A few days ago, Q introduced a new H2Go shoe, A350927, and I wanted it in black but didn't want to pay the $5.50 if I didn't like it for some reason when I tried it on (it's a slightly different style than the one I bought).

So....I decided to go to our Skechers store in town here to try them on, not even being sure whether it had the same shoe. The store is a bit far from my home, and also in a shopping district that is always soooo crowded it's hard to get around, let alone find a parking space, so I rarely shop there (it's a big tourist attraction too).

But I went last night and am sooooo happy I did. Yes, it had the exact same shoe and I'm so glad I tried it on, because it fits larger than the style I bought from Q and had to go down a size (there are no half sizes). The store also almost always has a sale of some kind going on and it was "buy one pair of shoes, get a second for 50% off) so I also bought a super cute pair of sandals with a blingy (crystals) strap across the front -- love, love, love these. I'd seen them at DSW but my size was gone (at two DSW stores) so I was thrilled to get these and my second pair on the sale. DSW carries some Skechers but nowhere near the selection at a Skechers store.

The QVC H2Go shoes cost $2 more at the Skechers store ($39.00) but they were the second pair on which I got the 50% off --- and of course no S&H charges! And I got to try the shoes on which enabled me to get the right size. And ohhhhh - the selection of Skechers! I was like a kid in a [shoe] candy store!

I need to go there more often. It's worth the bad parking situation to get great deals on a fantastic assortment of Skechers. So thanks, QVC, for driving me away from purchasing Skechers from you! I got two pair of really useful Skechers for $73.64 including the tax. That's $37 for each pair.

Re: Thank You, QVC, For Making Me Shop Elsewhere

tobes — Fri, 17 May 2019 18:43:37 GMT

You go girl.

Re: Thank You, QVC, For Making Me Shop Elsewhere

haddon9 — Fri, 17 May 2019 18:46:30 GMT

It feels great to find a good deal!

I don't go to stores too often but I really should. Recently I bought three really cute tees from Chicos for 40% off plus an additional 5% for being a passport member....you almost never see deals like this at the Q unless it's a lunchtime special and then it's usually older merchandise. The whole store at Chicos was on sale!

Re: Thank You, QVC, For Making Me Shop Elsewhere

ALRATIBA — Fri, 17 May 2019 18:47:15 GMT

My personal "rule" is only buy stuff at QVC that I can't get elsewhere.

Re: Thank You, QVC, For Making Me Shop Elsewhere

kaydee50 — Fri, 17 May 2019 18:53:47 GMT

@ALRATIBA I agree and since 99% of the stuff QVC sells can be found elsewhere and usually cheaper ----

Re: Thank You, QVC, For Making Me Shop Elsewhere

occasionalrain — Fri, 17 May 2019 18:58:01 GMT

I'm a Sketchers fan too, especially the Go Walk ones. I have six or seven pairs. The S&H has decided me against ordering a lot of the time. I like shopping at B&M stores but that can be a bit costly since I buy more then I would have online.

Re: Thank You, QVC, For Making Me Shop Elsewhere

Pearlee — Fri, 17 May 2019 19:03:10 GMT

@occasionalrain wrote:
I'm a Sketchers fan too, especially the Go Walk ones. I have six or seven pairs. The S&H has decided me against ordering a lot of the time. I like shopping at B&M stores but that can be a bit costly since I buy more then I would have online.

@occasionalrain Not so much in their brick and mortar stores, but Kohl's has a huge selection of Skechers online, and there are always sales and coupons going on. I've gotten quite a few from Kohl's (usually you can pick up in-store from an online purchase and not pay any S&H, or order at a kiosk in the store and also not pay any S&H. I've gotten them at really great prices using coupons and Kohl's Kash.

Re: Thank You, QVC, For Making Me Shop Elsewhere

luvmybeetle — Fri, 17 May 2019 19:05:46 GMT

OK, I'm not happy with some of the things QVC does but having to pay to send something back is not unusual. Why should QVC pay because you decided you didn't like something. If the shoes or clothing doesn't fit, that is not their fault. If you have a special kind of foot or body that you need to fit into something specifically, you should probably not shop on TV or online. Please understand that I have problems with QVC too and I don't like paying shipping to send something back to them, but that is something I do because I don't want to go out to the mall. There are conveniences I put up with just so I can stay home.

Re: Thank You, QVC, For Making Me Shop Elsewhere

bootsanne — Fri, 17 May 2019 19:07:35 GMT

@Pearlee Congrats on your shoe finds, but I really scored yesterday at a really big shoe store near me. We had time to kill before his doctor's appointment. I got 4 pair of dress sandals. New Balance, Sketchers, Trotters, and a pair of Italian made leather wedges. Grand total....$86.20 Add to this a pair of Easy Street I got from Amazon for a whopping $14.98 plus free shipping. 5 pairs of shoes for $112.00 Yesss!!!

This shoe store carries all the brands QVC does and their normal prices are much higher than QVC's, but it was my lucky day.

Re: Thank You, QVC, For Making Me Shop Elsewhere

occasionalrain — Fri, 17 May 2019 19:08:55 GMT

@Pearlee Thanks, I was unaware. I seldom shop at Kohls; the one near me is overwhelming and the layout is confusing. I hadn't thought to look online.

Re: Thank You, QVC, For Making Me Shop Elsewhere

Pearlee — Fri, 17 May 2019 19:10:41 GMT

@occasionalrain wrote:
@Pearlee Thanks, I was unaware. I seldom shop at Kohls; the one near me is overwhelming and the layout is confusing. I hadn't thought to look online.

@occasionalrain You are welcome. There are a lot more online than in the stores. I have four Kohl's stores near me and they have nowhere near the Skechers selection that I see online. If you want to go through the choices of women's Skechers on the Kohl's site, leave a fair amount to time to do it! Oh, and if you do Ebates, it's usually 6% at Kohl's.

Re: Thank You, QVC, For Making Me Shop Elsewhere

Pearlee — Fri, 17 May 2019 19:12:34 GMT

I forgot to add in my original post, that the Skechers store has a rewards card that I have, where I get points towards future purchases, so that's an added incentive to shop there rather than QVC! (And when I buy Skechers at Kohl's, I earn Kohl's Kash).

Re: Thank You, QVC, For Making Me Shop Elsewhere

LTT1 — Fri, 17 May 2019 20:44:45 GMT

@Pearlee

I’m happy for you!

I also feel compelled to add...

which store does not charge s/h costs on returns?

Haven’t heard of any...

Re: Thank You, QVC, For Making Me Shop Elsewhere

homedecor1 — Fri, 17 May 2019 20:54:17 GMT

Really???? I always wonder why people feel the need to post 1) they are leaving the boards OR 2) no longer shopping QVC?

Do they need validation or approval from others -- geez just go!

Many of us have moved on to other retailers (me included)-- I'm sure Q "powers that be" don't really care because they are not interested in the customer anymore as everyone can see from many posters! Or just take a look at the programming -- repetitive, overpriced & boring!

Re: Thank You, QVC, For Making Me Shop Elsewhere

magicmoodz — Fri, 17 May 2019 21:05:21 GMT

@LTT1 wrote:
@Pearlee

I’m happy for you!
I also feel compelled to add...
which store does not charge s/h costs on returns?
Haven’t heard of any...

Hi @LTT1! Two stores that come to my mind immediately with free shipping AND free returns:

Nordstrom

Zappos

Re: Thank You, QVC, For Making Me Shop Elsewhere

Lipstickdiva — Fri, 17 May 2019 21:06:37 GMT

A few weeks ago I decided I wanted a new handbag. I found a D&B I liked on QVC. It was on "clearance" from $198.00 to $157.00 and the usual $11.97 s/h.

I logged on to Macy's and found the same purse on sale plus they were doing another 30% off friends and family sale. On that day, E-bates was offering either 10 or 15% cash back. I cannot remember which. And there is no s/h on orders over $75.00 at Macy's.

My cost on that purse was $88.00 and change. That does not include the rebate that has posted to my account on e-bates, which takes me under $80.00 on a purse that was $198.00.

Had I ordered that purse from QVC, it would have cost me over $175.00 with tax. It definitely pays to shop around.

Re: Thank You, QVC, For Making Me Shop Elsewhere

Lipstickdiva — Fri, 17 May 2019 21:08:10 GMT

@LTT1 wrote:
@Pearlee

I’m happy for you!
I also feel compelled to add...
which store does not charge s/h costs on returns?
Haven’t heard of any...

@LTT1, most stores charge for s/h on a return if they charge s/h to send it to you. Even if the s/h to you is free, there is often a return charge.

And I don't know of any store other than HSN that refunds original s/h.

Re: Thank You, QVC, For Making Me Shop Elsewhere

LTT1 — Fri, 17 May 2019 21:11:02 GMT

@magicmoodz

I also thought of Zappos, but I think their prices are unusually high...if they have sales I have missed them.

As far as Nordstrom’s goes, for about two years I have not been able to find brands/sizes I have been looking for?

Would love to be a a patron of both of these businesses, and I often check their sites. I’m sorry to say that it appears that Nordstrom was financially hurt by their liberal return policy (read this once on their site.)

Re: Thank You, QVC, For Making Me Shop Elsewhere

LTT1 — Fri, 17 May 2019 21:21:32 GMT

@Lipstickdiva

I guess my “luck” is perhaps running out with HSN as far as returns go...I just found out today that I was given “flex cash (?)” instead of a $ refund on my last return. So....🙄

ETA: I was wrong...HSN not only refunded my first payment, but also issued SPENDABLE KASH of $5.

I have never been a big “returner” there.

Re: Thank You, QVC, For Making Me Shop Elsewhere

LTT1 — Fri, 17 May 2019 21:28:45 GMT

@Lipstickdiva @magicmoodz

I’m thinking that if a store doesn’t charge enough to make a profit, their stock choices decrease and customer service might suffer?