topic Re: I'm having trouble again navigating around on here. in Community Chat

I'm having trouble again navigating around on here.

qualitygal — Wed, 15 May 2019 10:27:56 GMT

Just trying to get into certain areas is not happening. I wish we could get these things fixed once and for all, it's getting old really fast, just like me.

Re: I'm having trouble again navigating around on here.

dooBdoo — Wed, 15 May 2019 10:35:09 GMT

Good morning, @qualitygal!🌻 I've only been signed in a short time this morning and haven't encountered problems on the forums so far. (eta: I did see something odd in the wee hours of the morning, when I couldn't sleep and I was reading here. All the posts up until 3 a.m. ET were date/time stamped for 5/14, even though they were posted on 5/15.) Specifically, what are you having trouble accessing?

Re: I'm having trouble again navigating around on here.

qualitygal — Wed, 15 May 2019 10:34:44 GMT

Hi you!! @dooBdoo

Well, yesterday, as a matter of fact, I wanted to find you and say I didn't have time awhile back to pay you a compliment and then it was too late. Wanted to say I appreciate all your good works (helping of others here), so I'm so glad you popped on.

Now I tried to get into my name above and it just would not open.

Re: I'm having trouble again navigating around on here.

qualitygal — Wed, 15 May 2019 10:36:45 GMT

@dooBdoo and speaking of yesterday, I had the thought "what would dooBdoo do?" That saved me one comment yesterday that would have gone south. LOL You're my new go-to thought. LOL

Re: I'm having trouble again navigating around on here.

dooBdoo — Wed, 15 May 2019 10:41:59 GMT

What lovely compliments, @qualitygal! Thank you, sweetie! You just made my day... my week... my month! You're a gem.❤️

When you say you can't get into your name... if you mean when you click/tap on your nickname to access your profile it takes forever to get there, I'm afraid that's a problem that developed last November and even though many of us have reported it the IT department has failed to acknowledge or resolve it.

Re: I'm having trouble again navigating around on here.

qualitygal — Wed, 15 May 2019 10:43:09 GMT

@dooBdoo Yes, I should say, my above name. Oh well, we'll still wish then. LOL Have a great day kid!

Re: I'm having trouble again navigating around on here.

SouthernBee — Wed, 15 May 2019 10:48:41 GMT

@dooBdoo : Good Morning. I have noticed the issues with the date and time for several days and at first thought had trouble with vision. I always appreciate your help. Southern Bee

Re: I'm having trouble again navigating around on here.

dooBdoo — Wed, 15 May 2019 11:02:15 GMT

@SouthernBee wrote:
@dooBdoo : Good Morning. I have noticed the issues with the date and time for several days and at first thought had trouble with vision. I always appreciate your help. Southern Bee

Thanks, @SouthernBee!❤️ I always appreciate your helpful posts, too!

I'm glad to know someone else noticed a date/time problem. I was fortunate to see it before and after the 3 a.m. "adjustment" to the date, in case it was a warning of additional glitches I took a few screen shots illustrating what happened, so I might forward those in email in hopes the IT staff will take note.

Re: I'm having trouble again navigating around on here.

Montana — Wed, 15 May 2019 11:07:09 GMT

Well, now we have a new meme: WWDD (What Would DooBdoo Do). I like it!

Re: I'm having trouble again navigating around on here.

qualitygal — Wed, 15 May 2019 11:34:58 GMT

@ Montana wrote:
Well, now we have a new meme: WWDD (What Would DooBdoo Do). I like it!

@ Montana I love that, it made me laugh out loud. For sure my world will be a better place for it.

Re: I'm having trouble again navigating around on here.

dooBdoo — Wed, 15 May 2019 11:35:39 GMT

@ Montana wrote:
Well, now we have a new meme: WWDD (What Would DooBdoo Do). I like it!

Oh, dear! Thanks, @ Montana, but heaven help us if anyone takes that up! You really did make me laugh out loud, and I needed that!😄 I was just writing on another thread first thing this morning about my huge, major missteps here on the forums... I'm a work in progress, and always will be. Thanks, eveyone, and have a super-lovely day.🌻

Re: I'm having trouble again navigating around on here.

Bridgegal — Wed, 15 May 2019 16:16:12 GMT

I haven't noticed that but when I tried to post a 'new message' yesterday, I had to start over 3 times. I kept hitting 'post' and nothing happened. Finally on the third time of rewriting it , it finally posted. I wasn't going to try a fourth time.

Re: I'm having trouble again navigating around on here.

Caffeina — Wed, 15 May 2019 19:15:02 GMT

I've been getting this in the forums a lot lately.

Re: I'm having trouble again navigating around on here.

dooBdoo — Thu, 16 May 2019 17:41:20 GMT

@Caffeina, That's a problem we've seen off and on with QVC's site over time. Since you're using Mozilla, I tried accessing the site with my Mac (macOS 10.13.6) with Firefox (v. 66.0.5) and the connection is secure in my case. (Also, no problem with other browsers or my iPads or iPhone.)

The first thing to check is that your browser is the most current version. Also, this error can come from a conflict with your security software or it might be a problem with the setting of your system clock (date, time, time zone).

Here's the official support section for this, "Secure Connection Failed error page," with more discussion and details:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?redirectlocale=en-US&redirectslug=secure-connection-failed-error-message#w_secure-connection-failed

If you don't want to click/tap the link, just search for "Mozilla secure connection failed." I hope this is helpful. This website has a growing list of problems.

Re: I'm having trouble again navigating around on here.

Caffeina — Thu, 16 May 2019 17:57:34 GMT

Thanks @dooBdoo . I've been current with FF updates, so I don't think it was that. I did have a Windows update last night. Not sure if it's a coincidence or not, but so far today I haven't had the problem. What I found odd though was that I'd get the error while I was reading a post.

Re: I'm having trouble again navigating around on here.

occasionalrain — Thu, 16 May 2019 18:58:29 GMT

My issue is with my tablet. The page jumps up and down so that I've opened more unwanted threads than wanted ones. Just when I think it's stopped, click on one, it jumps and I get a thread above or below.