topic Re: How long does it take to get a refund on my debit card? in Community Chat

How long does it take to get a refund on my debit card?

DCruz0927 — Sun, 05 May 2019 02:04:15 GMT

I just recently placed an order a few hours ago, but I changed my mind and canceled the order. I was just wondering how long it would take to get the money back into my account.

Re: How long does it take to get a refund on my debit card?

Melvin-QVC — Sun, 05 May 2019 02:10:18 GMT

@DCruz0927 wrote:

I just recently placed an order a few hours ago, but I changed my mind and canceled the order. I was just wondering how long it would take to get the money back into my account.

@DCruz0927 There was an authorization received when the order was placed but you were not billed or charged for the order. It usually take 3-5 days for the authorization to fall off, however, it depends on your bank or financial institution. You may want to check with your bank for the correct number of days they hold the funds. I hope this helps.

Melvin, Customer Care

Re: How long does it take to get a refund on my debit card?

WindingRoad — Sun, 05 May 2019 02:10:35 GMT

QVC is not supposed to charge or debit your card until the order actually ships. There shouldn't have been any transaction on your card. HTH

Re: How long does it take to get a refund on my debit card?

nana59 — Sun, 05 May 2019 02:19:11 GMT

hey melvin! haven't heard from you in awhile...or maybe i've just been missing your posts....or maybe everyone is behaving!! good to hear from you!

Re: How long does it take to get a refund on my debit card?

icezeus — Sun, 05 May 2019 03:31:21 GMT

I use my Debit Card/Visa only while making purchases through QVC. There is always an authorization charge that immediately appears if you check your banking information online. If the item does not ship within two days, the charge drops off until the actual shipment.

That is how it's handled with my bank., and I understand that it is dependent upon your banking institution.

Re: How long does it take to get a refund on my debit card?

SahmIam — Sun, 05 May 2019 03:44:22 GMT

@WindingRoad wrote:
QVC is not supposed to charge or debit your card until the order actually ships. There shouldn't have been any transaction on your card. HTH

That's what I always thought but over the past few months when I've purchased, the item was charge to my card even though it took 3-8 days of PROCESSING before it shipped. I think it's one of those things they USED to do but changed it and didn't inform customers.

Re: How long does it take to get a refund on my debit card?

GCR18 — Sun, 05 May 2019 15:29:12 GMT

The Q puts a hold on the funds, it's not an actual charge. Your bank determines when the hold gets released.

Re: How long does it take to get a refund on my debit card?

Bri369 — Sun, 05 May 2019 15:35:08 GMT

It can take up to a week. For some reason, transactions with QVC take a VERY long time.

Re: How long does it take to get a refund on my debit card?

Cats3000 — Sun, 05 May 2019 16:58:20 GMT

If you have a Credit Card, use it for ordering. The charge doesn't go on your account until the product is shipped. You also have much better protections than with a Debit Card.

Re: How long does it take to get a refund on my debit card?

Dees67 — Wed, 30 Mar 2022 18:23:44 GMT

I ordered a blouse on my debit card but was wrong color so I cancelled same day how long before you credit my bank account back

Re: How long does it take to get a refund on my debit card?

gidgetgh — Wed, 30 Mar 2022 18:41:03 GMT

This thread is almost 3 years old.

Re: How long does it take to get a refund on my debit card?

hckynutjohn — Wed, 30 Mar 2022 19:29:42 GMT

@gidgetgh

I wonder if @DCruz0927 is the same person that started this thread 2 years ago? I was their 1st posts!

hckynut 🇺🇸

Re: How long does it take to get a refund on my debit card?

CalminHeart — Thu, 31 Mar 2022 11:40:08 GMT

@WindingRoad wrote:
QVC is not supposed to charge or debit your card until the order actually ships. There shouldn't have been any transaction on your card. HTH

Q actually put a hold on my account before I even submitted the order. I was checking out and changed my mind and didn't complete the order. But Q sent the charge (hold) to my credit card anyway. That really ticked me off.

Re: How long does it take to get a refund on my debit card?

Evetherocker — Wed, 08 Jun 2022 19:28:34 GMT

They eould not ca