topic Re: Amazon Prime in Community Chat

Amazon Prime

kivah — Wed, 03 Apr 2019 04:08:57 GMT

In January, I purchased a large crossword puzzle book from Amazon - total $15.63 - which was charged to my Discover Card. In my February statement, I saw a $14. charge from Amazon but thought that was for the crossword puzzle book. Today I received my March statement and there was another $14. charge. I went on Amazon's site and cancelled my so-called membership, which stated it will be cancelled as of April 5th. I wasn't able to email them about crediting me $14. in my February statement. I hadn't paid the March statement yet. I called Discover Card and they connected me to Amazon and the rep agreed to credit me $14. I NEVER signed up for Amazon Prime - In the last 8 years, I've only purchased 5 items. I think it's a SCAM. Has this happened to u with Amazon????

Re: Amazon Prime

Silver Fox1 — Wed, 03 Apr 2019 04:18:05 GMT

I belong to Amazon Prime and I'm charged once a year and they notify me about a week before, by Email, that the payment will be charged. This dosn't sound like a Prime payment. What did the person a Amazon tell you it was ?

Re: Amazon Prime

september — Wed, 03 Apr 2019 04:30:59 GMT

@Silver Fox1 wrote:
I belong to Amazon Prime and I'm charged once a year and they notify me about a week before, by Email, that the payment will be charged. This dosn't sound like a Prime payment. What did the person a Amazon tell you it was ?

Agree with this. Amazon Prime doesn’t break down their annual fee into monthly payments.

Call Amazon to find out what this might be.

Re: Amazon Prime

september — Wed, 03 Apr 2019 04:37:55 GMT

1 (888) 280-4331 Number for amazon customer service

Re: Amazon Prime

SydneyH — Wed, 03 Apr 2019 05:46:11 GMT

No, never had a billing issue with Prime membership fee, shrugs........

Re: Amazon Prime

Desertdi — Wed, 03 Apr 2019 06:36:14 GMT

@september wrote:
1 (888) 280-4331 Number for amazon customer service

@september Thank You!

Re: Amazon Prime

aroc3435 — Wed, 03 Apr 2019 10:49:11 GMT

@kivah There is a monthly rate that can be used for Prime, which I opted for in the beginning, but then I switched to the once a year annual rate instead, after about five months.

If you call customer service they can probably walk you through what that $14.00 reflects and how it was incurred.

Re: Amazon Prime

songbird — Wed, 03 Apr 2019 10:53:25 GMT

I've belonged to Prime almost from the very beginning. You always get notified ahead of time for the renewals. We use Prime a lot. I even do my weekly grocery shopping through Prime. I no longer go to supermarkets.

Re: Amazon Prime

Imaoldhippie — Wed, 03 Apr 2019 11:33:36 GMT

Its not a scam. You should have called Amazon CS as soon as the error appeared on your bill.

Re: Amazon Prime

I am still oxox — Wed, 03 Apr 2019 11:55:04 GMT

Never had a billing issue, in fact I had a separate account for my Dad and when he passed away they refunded the entire Prime Membership

Re: Amazon Prime

LilacTree — Wed, 03 Apr 2019 11:58:26 GMT

I don’t use Amazon anything for anything. I have found other sources.

Re: Amazon Prime

mimomof4 — Wed, 03 Apr 2019 12:06:51 GMT

You do need to be careful when you checkout on Amazon. There is a message asking if you want to join Amazon prime free for 30 days. You could have mistakenly agreed to the membership. If you had you would likely also have received emails from Prime throughout the month about benefits you aren't using.

I also seldom order from Amazon but have signed up for the free 30 day membership a couple times only to get free shipping on an order. Then I go in and cancel before billing starts.

Re: Amazon Prime

CrazyDaisy — Wed, 03 Apr 2019 13:00:41 GMT

Amazon prime will bill in monthly installments ($14.xx a month).

A person at work was not paying attention when checking out and clicked the option of "free shipping with prime membership". It will then enroll you as a prime member. They will cancel when you call but not sure it will be retro. Just be more careful when checking out.

Re: Amazon Prime

kivah — Wed, 03 Apr 2019 19:53:05 GMT

I have no use for Amazon Prime - I didn't even know what it was. The rep at Discover Card connected me to a rep at Amazon and they'll be crediting me the $14. that I paid in my February bill. I'm very careful when purchasing things on-line - I think Amazon had a trick question on there.

Re: Amazon Prime

apl_pi14 — Wed, 03 Apr 2019 20:13:03 GMT

@september wrote:
@Silver Fox1 wrote:
I belong to Amazon Prime and I'm charged once a year and they notify me about a week before, by Email, that the payment will be charged. This dosn't sound like a Prime payment. What did the person a Amazon tell you it was ?
Agree with this. Amazon Prime doesn’t break down their annual fee into monthly payments.

Call Amazon to find out what this might be.

Mine is billed in monthly installments.

Re: Amazon Prime

qvcaddition — Thu, 04 Apr 2019 13:25:49 GMT

@september

@september wrote:
@Silver Fox1 wrote:
I belong to Amazon Prime and I'm charged once a year and they notify me about a week before, by Email, that the payment will be charged. This dosn't sound like a Prime payment. What did the person a Amazon tell you it was ?
Agree with this. Amazon Prime doesn’t break down their annual fee into monthly payments.

Call Amazon to find out what this might be.

Yes they do.. I pay monthly by choice and I charge to my Amazon card.