topic Re: Slatkin Candles in Community Chat

Slatkin Candles

mollymaggie — Sat, 23 Mar 2019 23:55:43 GMT

I am so upset that the candles that David sold on Thursay nights show were the ones tha had the wick problems They acted as if they were new so the price was very good and I ordered them I went upstairs to read the comments and found out they were the candles that Harry admitted had a wick problem Even after 2 hours I couldnt cancel

Re: Slatkin Candles

Katcat1 — Sat, 23 Mar 2019 23:59:44 GMT

@mollymaggie Sorry that happened to you. Do you want candles that are scented with essential oils? Try Aroma Naturals. My favorite candles. I love to breath in natural scents.

Re: Slatkin Candles

on the bay — Sun, 24 Mar 2019 00:19:31 GMT

@mollymaggie -If they are the same ones, presenting them as new is very deceptive.

I would call customer service ask for a supervisor if the first one can't handle it and demand they cancel the order (which I am sure they can as it usualy doesn't process til days later).Or ask if the moderators can helpThat is just not fair.

Or I would test them out and if defective, return as defective and you won't be charged return shipping.

Still it wouldn't give me a lot of confidnce in ordering again wth practices like this.

Re: Slatkin Candles

Beth-QVC — Sun, 24 Mar 2019 00:36:07 GMT

@mollymaggie

I am sorry for the disappointment. I am sending you an email with a resolution that, I hope, is acceptable to you.

Beth QVC

Re: Slatkin Candles

lovesrecess — Sun, 24 Mar 2019 00:37:40 GMT

This is not limited to candles. I ordered a wreath that Valerie said she hung in her front door from February till September...when it arrived, it had a note on top that said “ for indoor use only”. Fraudulent imo

Re: Slatkin Candles

Kachina624 — Sun, 24 Mar 2019 00:39:46 GMT

@on the bay wrote:
@mollymaggie -If they are the same ones, presenting them as new is very deceptive.
I would call customer service ask for a supervisor if the first one can't handle it and demand they cancel the order (which I am sure they can as it usualy doesn't process til days later).Or ask if the moderators can helpThat is just not fair.
Or I would test them out and if defective, return as defective and you won't be charged return shipping.
Still it wouldn't give me a lot of confidnce in ordering again wth practices like this.

@on the bay. Nobody, neither supervisors,

CS or mods can cancel or change an order once it's "processing".

Re: Slatkin Candles

Beth-QVC — Sun, 24 Mar 2019 00:46:00 GMT

This post has been removed by QVC because it contains name calling

Re: Slatkin Candles

on the bay — Sun, 24 Mar 2019 01:09:06 GMT

I don't know why they can't cancel. I guess a very good reason not to order things .

I don't know what QVC is thinking.

Re: Slatkin Candles

esmerelda — Sun, 24 Mar 2019 16:58:56 GMT

@mollymaggie wrote:
I am so upset that the candles that David sold on Thursay nights show were the ones tha had the wick problems They acted as if they were new so the price was very good and I ordered them I went upstairs to read the comments and found out they were the candles that Harry admitted had a wick problem Even after 2 hours I couldnt cancel

@mollymaggie @Beth-QVC Wow. They KNOW there's a wick problem and are still selling them? That seems deceptive. And wrong!

Re: Slatkin Candles

mollymaggie — Mon, 25 Mar 2019 00:28:48 GMT

Beth I never got your email Would you mind sending it again Thank you for your concern

Re: Slatkin Candles

Beth-QVC — Mon, 25 Mar 2019 00:29:12 GMT

@mollymaggie

Will do!

Beth QVC

Re: Slatkin Candles

Beth-QVC — Mon, 25 Mar 2019 00:36:32 GMT

@mollymaggie

I have resent the email as requested. Please let me know when you receive it.

Beth QVC

Re: Slatkin Candles

mspatmac — Mon, 25 Mar 2019 15:27:05 GMT

@Katcat1 wrote:
@mollymaggie Sorry that happened to you. Do you want candles that are scented with essential oils? Try Aroma Naturals. My favorite candles. I love to breath in natural scents.

Thanks for the suggestion. Do these candles have a nice strong lasting scent? I am so tired of wasting money on candles that have hardly and scent. Thanks